Volcano Forest Inn

Very pleased with our experience at VFI. The place is absolutely immaculate and the owner is hospitality personified. My highest recommendation!

It was a very quiet and cozy place where you can drive to Volcano National Park only in a few mins. We stayed at VFI for 2 days so that we could fully enjoy the national park, and we totally did enjoy the whole experience!! We were a little bit worried about where to grab our lunch and dinner. VFI kindly provided us great information about restaurants and grocery stores around Volcano, which made our stay so much easier!

Jon was very communicative and helpful!! The room was HUGE and just what we needed. We had the Ginger Room which had a nice lanai with sliding doors from the room. So glad we brought our groceries. We used the kitchen and coffee was available in the morning. Coin Laundry down the street. 10/10 I would definitely stay here again!!

This place was a nightmare. I did not like it at all. First of all, there was no one to greet you and show you around. There was a keypad with a code (which we couldn't figure out), but finally someone came from inside to help us get entry. Then quickly went backup stairs. You walk into the kitchen area, which is very messing with multiple notes on the refrigerator cabinets and drawers, not to touch! Not a warm and fuzzy environment. We went down the hall to find our room from the text message we received via the "bookings" website. The room itself was nice, clean and spacious. No extra towels, blankets, or toilet paper, and the soap dispenser was empty. They supplied no shampoo, rinse, or bath soap. As a matter of a fact, we ran out of toilet paper, and through a text were told to go to another bathroom to "collect" another roll ourselves. Imagine that? The only positive thing I can say about this establishment was the beds were comfortable and the room was relatively clean. Even though the walls in the room we had had mismatched paint on the walls. Tacky. Then furthermore upon reading all the text messages auto sent from the Bookings platform, there was many threatening fees if you didn't put the keys where you were asked, or if you didn't lock the sliding door, and heaven forbid if you forgot something and had to reentry after your designated "check out" time you be charged a "fee"! This place was run like a youth hostel for wayward children!

Not much of a breakfast, poor bed.otherwise ok— close to park.

I liked the location in the rain forest 🌳 I would have liked to have had a stopper For the bathtub 🛀 I also think that you should add the two light bulbs to the bathroom light fixture! Empty sockets can be dangerous!

Everything about Volcano Forest Inn is a scam. Please do your research before throwing your money away. Lack of hospitality, false advertising & a never ending list of rules with financial repercussions. PLEASE don’t support these places that are only in business for financial gain and nothing more. Do your homework before giving away your hard earned money.

This is not a traditional B&B. It is a bad Airbnb, complete with chores, fines, and signage everywhere. It is the most unwelcoming place I've ever stayed, truly taking the host out of hospitality. The only time I saw him was when he was when he was on his way out for errands, and he required that I pay the "cleaning and service fee" in cash or Venmo. Shady AF for a commercial establisment. Considering the general lack of cleanliness and service, I have my suspicions. In fact, if you aren't timely enough with this shady fee buried in the extra details of your booking, he locks you out. That's right. He prints your name in large, bold letters, tapes it to the front door, and deactivates your front door code. So, if you can't figure out how to access the walls of text you get from this place that are somehow unfindable in the ******* app, you can scan the QR code while you cool your heels on the porch of the place you've already paid hundreds to stay at. You would think a place that is so concerned about guest security (cameras, fine for leaving the patio door unlocked, COVID so the host is completely absent) would not misuse guests' PII so grossly. Just stay somewhere else. Seriously. If you have no other options, do try to read your multiple walls of texts carefully. They are accessible from an email with a link somewhere. Be prepared to make your own coffee, wash your own dishes, and find breakfast elsewhere. See my Google review for more details.

Very high fees charged without notice.