Family-friendly Hotels in Wanaka

We stayed here for just one night having left the dreadful accommodation in Haast that we were booked into. It was a lucky find as we had a large suite complete with lounge, dining area, kitchenette and washing machine & tumble drier neatly tucked into the bathroom. Although quite a big resort our rooms were quiet. There are plenty of facilities on site, but we didn't use any of them so cannot comment.

A big motel, the environment is good, and there are children's entertainment facilities, children love it! There is a large bed and a bunk in the room, enough for us 2 big 2 small 4 people to sleep. Although the kitchen is small enough, you can make some food for yourself. When I checked in, there were 2 children, and I was charged an additional fee of $ 50, so the cost performance was not so high.

HIGHLY DO NOT RECOMMEND. Don't come here if you want a good time and what you payed for. We paid for 3 queen beds + 1 king bed. All we got was a room with 2 double beds + 1 single bed and an argument with a wall-faced staff member. We talked to a staff member onsite and she tried to tell us we did not need more beds and would fit perfectly in what they gave us. Mate it's not about if we fit or not. We're paying customers and thereby entitled to what we payed for. We tried to explain this to her and she had the nerve to try get us to pay $235NZ for an extra room with 1 queen bed + 1 single bed. We paid for a certain amount of beds and didn't get it and she wanted us to pay even more to still not receive the service. She tried to tell us we told them we only had 1 person staying on our booking form so we showed her our booking confirmation which clearly stated our guest number to be exactly how many people we brought. We even tried to suggest a compromise where they simply bring in an extra mattress. She refused our suggestion and kept trying to push us to pay for an extra room. She deflected all our requests to speak to another staff member, insisting that the manager shared her views. At this point she simply went back to her room despite our attempts to reason. We ended up having to BUILD a bed with two diagonally placed sofas. Upon further inspection of the rooms, we found that the showers were not very clean with spots of mould on the sides and some of the bedroom lights refused to switch on. Furthermore, one of the bedroom heaters did not function. Attached are some photos of the lights and heater. The photos of the beds with are for size reference only - taken in the morning after sleeping.

We stayed here for two nights in December 2023. Our unit (three bedrooms) was simply huge. A family could live here. It has everything that you would ever need. The kitchen was well equipped, there was a washing machine and dryer for clothes etc. The hotel is located about a 3-minute drive from central Wanaka and a 20-minute walk along a nice walking track. The only reason for which I'm giving four stars instead of five is that the main living area got very hot in the afternoon (on a summer day, 20 degrees Celsius). There was no air conditioning, so the room was unbearably hot. The bedrooms that face the other side were much cooler. Then, the next morning, the bedrooms got extremely hot right from early morning and there was no way to cool them down, while the main living area was at a comfortable temperature. The unit could benefit from something to control the temperature. Other than that and maybe the fact that the TV had limited channels and reception cut out a bit, this is a very good place to stay.

A brilliant team who looked at my special request associated with my wife’s limited mobility and looking for a view and we were upgraded to a perfect room with porch and bed views. Such considerate hosts. The room, although a little dated, was comfortable and had everything we needed. The extra large bed gave us a perfect sleep and when I had mastered the air-con we also had a room at the correct temperature. Recommend for short stays.