Hunters Moon Lodges

I truly couldn't recommend this place more...we came at Xmas to introduce our new baby to the family and instantly rebooked to come back again this march..same lodge aswell. The lodge is fantastic, everything you need, spacious, clean and it's in such a fantastic location. We all loved waking up early and just watching the woodpeckers, deer etc... We really can't wait to come back again and again as our girl grows.

We stayed in Magpie 1 for 2 nights, some of the furniture is really outdated and needs to be more modern but still nice. Didn’t handle our leaking tap well we felt let down with that they didn’t fix it in the end due to not having a spare key (wasn’t impressed with that) and when we did arrive back they still didn’t come and fix it. The women who handled our complaint was called Charlotte, she did not handle it well and needs re training in customer service. Hot tub is good but not too comfortable and parts of the room were unclean. Would stay again but only if a deal was on, we paid for a last minute deal but it was ment to be nearly £400 without it and we felt it wasn’t worth that.

Great place to relax, walk and generally chill. Clean tidy and great area. Have been here a few times and really enjoyed our stays. The Lodge is also a lovely place to eat must try on both. Quite and hot tubs private and lovely just what you need to relax.

Arrived today,Otter 2.no central heating, have electric heaters in the lodge but bathroom is cold!Lodge is filthy as seen in these photos!Dust,cobwebs,old food behind sofa,rusty microwave and toaster,stains on mattress!Phoned Charlotte,the manager,the most rudest arrogant person I have ever met!Unfortunately we are stuck here for 3 nights as we have plans to meet family locally.Very idyllic settings,hot tub lovely but needs a total refit,better cleaners and a better manager with better customer service skills!

My husband booked a 3 night stay here for my Birthday, we’ve both had a great time! Cabin was clean and tidy on arrival and had more than we needed (we’ve camped many a time so always pack more than we need). Pub nearby serves excellent food and kitchen and utensils provided are more than adequate to make your own food as well. Plenty to do in the area within a stones throw and a hot tub to enjoy if you fancy staying in - rain didn’t put us off! Overall, it’s quiet, relaxing and is what you make it. I’m writing here because I didn’t have a pen to write in the book which was left in the cabin unfortunately! Huge Thank you to the hosts for having us 🙂

Perfect family weekend away! Me, my partner and our two little girls went here in December as a mini break in the run up to Christmas and it was amazing. It wasn’t too far away from where we live but we could have been a million miles away from home - the girls loved seeing the wildlife around the lodges and me and my partner loved how peaceful it was. I can honestly say I did not think I would ever be in a hot tub at night in December but being sat under the stars in a hot tub with the owls hooting in the background was beyond perfect! The lodges were surprisingly roomy with plenty of storage to keep all of our belongings and being able to park outside the lodge itself made trips to and from the car so much easier. The decor was beautiful and extremely homely which made us all feel so much more comfortable during our stay. Everyone one of us was gutted when it was time for us to depart but I can definitely say that we will be back. Thank you Hunters Moon staff for an amazing and enjoyable break away!

Lovely place, quite and out the way, on arrival the lodge was unlocked and set up how I had asked for. My partner loved the surprise. There was parking right outside the lodge, and the lodge it self was felt less, clean and cosy, the hot tube set up and ready to get in. Lovely views of the lake, and a handy pub on the over side. Will defo stay again.

This was my 3rd stay at Hunters Moon and I will return again and again! I have never had any problems during my stays and the Manager, Charlotte, is always so friendly and helpful. I've had to change a couple of bookings and nothing was too much trouble, they are very accommodating and replied to emails promptly. The lodges have always been ready on arrival with the keys in the door or in the lodge as detailed in the welcome email you get before your trip. I've always found every lodge clean, comfortable and well equipped and the info pack is very useful. It is so peaceful and relaxing and you hardly see any other people. They don't have many staff or a constant staff presence on site but I have seen the staff working very hard to get the lodges ready including draining and refilling the hot tubs which is a time consuming task and the contact number is always answered when I've needed to call. All of the lodges are uniquely decorated and I plan to stay in every one. The Lodge Bar on site is great with friendly staff, delicious food and live music, occasionally, and The Little Lodge salon is great for massages or beauty treatments. What is not to love about this place? It's the perfect escape for a relaxing break and the town and Morrisons are only a 5 min drive. Lots to do in the surrounding areas also. Compared to some prices for lodges with hot tubs, Hunters Moon is very reasonable and worth every penny. Absolutely love it here x

MAGPIE 5 I rated this as average because it totally was but with a few simple adjustments it could be excellent. Arrival : We arrived an hour early so messaged to ask if we could enter lodge early .. we tried FB messenger & email but although we could see that the message had been read we received no answer. We also telephoned the number on the website (recommended by owners) but it was constantly out of action. We sat in the car for an hour which was okay as we were dry from the pouring rain unlike the poor couple stood outside for an hour obviously waiting for someone to arrive in reception and give us our kuys. At 4pm (checkin time) no one arrived and we still couldn’t get hold of anyone … we waited a little longer and then I decided to walk down to the lodge and look around… which is when I found that the door was open and the keys were inside in the table !!!! That would have been FANTASTIC to know as I love a self bookin it’s hassle free and so convenient. But this is not communicated in the booking info or on the website! This is really poor service and not great as my first impression! Once in the lodge we were hit by a very musky damp smell … it is pretty overpowering and all my clothes and possessions stank of it once home, I’m pretty sure that if the lodge was properly cleaned that smell would go but the lodge was anything but clean. The surroundings are beautiful, even in the pouring rain the lake and surrounds are beautiful and so peaceful. The lodge itself (cleaning aside) is well Equipped and had some lovely features. Beautiful big comfortable bed, luxurious dressing table .. plenty of storage space for clothes and other bits. The kitchen is well equipped with everything you might need. The lounge area is comfortable, huge tv and all need to relax and chill. The hot tub is private and just fabulous.. it is the only thing that screamed luxury about the lodge and the saviour of our visit. Bathroom is nice with walk in shower, toilet and sink, also a heated towel rail which was great. Sadly the let downs were the lack of cleaning … if you are going to have a ornate wooden bed then you must be prepared to clean it!! It was filthy with engrained dirt and dust. Every bit of furniture in the bedroom was under a layer of dust. The carpet is filthy, it’s clear it hasn’t had a good clean in a very long time. The light on top of the four poster bed doesn’t work. The floor of the shower was grimy and you could see a film of soapy dirt where a poor attempt at cleaning had been made. It was disgusting around the base of the toilet. The toaster should just be thrown away it was rusty and the food grime clearly visible down the sides was unbelievable. The kettle was also grim with dirt all round the rim of the lid. The oven, fridge & microwave were perfectly clean so some cleaning had taken place well. All windows were filthy and the outside needs a damn good paint especially the door which is the first thing you see and it ju