Guest User
June 1, 2024
We stayed at this beautiful hotel in May in our first visit to Warsaw. Beautiful rooms, furnishing and comfort. Wonderful staff willing to help with anything.Food was fantastic from the breakfast to the bar food, we didn’t eat in the main restaurant but it was always busy so I suspect it must be good! Other reviews have said how quiet I was, I would say that the lifts are very noisy for about an hour in the morning, presumably the cleaning staff so if you want a lie in you won’t get it. Also the day we arrived we had some food in the bar area, this was somewhat spoilt as the hotel were obviously doing some PR pictures for their website, so we had models, cameras etc and at no time did anyone come and tell us about this or apologise for this, which did spoil our first meal in the bar. Whilst I do not speak Polish, except for the hello, goodbye etc the staff that I came across did struggle with English, and with a hotel that is clearly one of the best in Warsaw I would expect staff to have a better understanding but this did not spoil my time there just an observation.