We had a perfect stay in Hotel Bristol. The front desk staff were friendly and efficient, and the bellman had our luggage in our room with no wait. We had the pleasure of trying both the room service and the spa, with a treatment. The room service arrived promptly, tasty and nicely presented. The spa has a nice pool and the staff is professional and knowledgeable. The hotel offers a la carte and buffet breakfast which was very good in a beautiful space. The rooms are big and spacious and perfectly clean. One of our highlights were the very knowledgeable and excellent concierge. It was our first time in Warsaw and arrived without any reservations or plans, however, the concierge made our visit to the city amazing. We got reservations in great restaurants and both history lessons and recommendations from him. I believe his name is Stanislaw, older gentleman, was a 5-star member of staff. We would absolutely return to Hotel Bristol and recommend it to all our friends.