Guest User
February 1, 2023
I reserved and paid for the apartment a few weeks ago before my trip to Warsaw on AirBnB. Everything looked good, great pictures, everything new and clean. Host responded to my messages about Check-in. But reality was different. I was on my university lesson, so my boyfriend self-checked in for me yesterday. Apartment is awful! Hard to find, cooking panel is crushed, rusty parts in bathroom and kitchen, dirty bed sheets, dirty pillows, dirty kettle, dirty microwave and kitchen dishes! Location of furniture in bathroom is different and many broken parts. I tried to cancel reservation on AirBnB and ask a refund, but host refused. I won’t stay in this dirty room. So, today I visited this place (for the second time now) and documented everything on my phone, and I’ll do every thing that I need to have my money back. Smell inside apartment is awful too. I’ll add photos and videos to my review and comment every of them so "palm aparts" couldn’t lie, like they do with every other client who writes truth about them (screenshots below)