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Holiday Inn Warsaw City Centre
4.7/545 Reviews

Holiday Inn Warsaw City Centre

Centrum Warsaw|2.25km from Max Mara
This is a nice hotel, good accommodation, great location within 5/10 walk mins of three railway stations and closer to tram and underground BUT……. It has real issues with staff errors and then quoting polish law giving them 14 days to fix issues / complaints doesn’t exactly give a good view of customer focus or indeed reward of loyalty to IHG’s brand or this hotel where I have stayed a few times before. Due to a queue at reception I just left the card and did express checkout, however 10 minutes after I left the hotel took a payment for DOUBLE the correct room rate. An hour after that they then took another payment for the correct amount but did not cancel the original payment - clearly someone’s made an error and charged me someone else’s room and then thought putting it through again would fix it. Wrote to hotel and got a snotty email back in a tone that did not accept they had made an error. This email didn’t apologise either but it did quote under polish law we have 14 days to fix this which is pretty bad. There was also no appreciation that taking multiple payments in error could give some people financial difficulty as they cannot then access the funds taken in error I am now having to get my bank to complete chargeback as I am not waiting 14 days for them to reverse a payment taken in error This isn’t the first staff related issue I’ve had at this hotel so I won’t be back as there are plenty of other IHG hotels nearby that can operate without errors or sending snotty emails to Diamond Elite IHG members - on a previous visit they put me in a room right above on site construction work which was nice of them! If your going to risk staying here I’d advise paying upfront and not using express checkout
Radisson Blu Sobieski Hotel, Warsaw
4.4/5106 Reviews

Radisson Blu Sobieski Hotel, Warsaw

Centrum Warsaw|2.69km from Max Mara
We stayed three nights at this hotel during my recent trip to Warsaw. The hotel is located not far from Warsaw Central Station (Centrum), with easy access by tram and buses (two stops only). The exterior of the hotel doesn't look inspiring, compared to similar 4-5 star hotels near Central Station, but the interior is actually of high standard and well-maintained. To get to the hotel from centrum, you can take buses and tram in front of the station. Bus number 175 stop directly in front of the hotel. To get to Old town, you can also take bus 175. The staff at reception desk were quite helpful to deal with our requests. Our room was family room with extremely large bed. The room is large enough to put in extra bed I think and the bathroom was clean and well-maintained. There were complimentary water bottles, tea and coffee and electric kettle in the room. Shower was powerful and TV screen was HUGH. We had a very good night sleep. The breakfast was included in our rate and it was one of the best breakfast I have ever had. The buffet breakfast had plenty of choices for hot foods, salad, fresh juices, smoothies, breads, fruits, etc. I really love the fresh berry juice, which remind me of hotels in Finland. The only downside was our room was not serviced on one day (maybe the cleaner missed it). However, all in all, we love our experience of 3 night staying in this hotel and would certainly considering going back again if we visit Warsaw in future.

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Top rated hotels in Warsaw

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Casa De Wawa
3.6/57 Reviews
Best Cancun hostel so fun bar, swimming pool 🏊♂️ on roof, delicious restaurant 😋, great AC, clean beds 🛏. I wanna go back hostel in Cancun, Mexico 🇲🇽 someday again 💯✅✈️🇲🇽🇲🇽🇲🇽💪🥰👌
Ibis Warszawa Centrum
4.2/559 Reviews
Centrum
We stayed for a long weekend (3 nights) at Ibis Warszawa Centrum. The checkin was very efficient and the staff were helpful. Room was comfortable and all facilities were clean and in working order. At checkout, the staff were also very helpful and stored our bags for a few hours without charge. Overall, a very good stay and I recommend this hotel.

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