Hotels Near Thebooks.pl in Warsaw

Room is good for short Business trip. It’s clean, comfy, good quality and complies with the description on website. I would like to single out Mr. Jakub from the reception desk, night shift 20.04.2023. I made a mistake. Wrong date on reservation. Mr. Jakub showed great professionalism, surrounding me with care and in the middle of the night, despite almost 100% occupancy, he found a room at a good price. Very carring staff. Good work.

Hotel is situated in business district within short 5-10 minutes ride from WAW airport ( 17 - 20 PLN for taxi ). Moderately priced. New building with kind of industrial design, everything inside fresh and stylish. Rooms are comfortable and have everything inside for any traveller. Very good restaurant on site, which is also providing good and tasty breakfast. Negative - nothing specifically to mention. Positive - food and general ambience. Overall - highly recommend.

book this hotel for my early flight the next day. It was very close to the airport and the room size was pretty good! The hotel will help book a car to take you to the airport, and the hotel will pay for it. This is very nice and friendly policy! If you want to go to the airport conveniently, it will be a good choice.

Everything was great, especially the amenities with many restaurants, bars, a spa, a gym... I have however to mention that the trainee receptionist who checked me out was not particularly friendly. She told me I could not use the gym after checking out. This is very surprising in an airport hotel - far from the city - where many people will have to wait for their afternoon or evening flight long after checking out. Thankfully I asked again to another staff in the afternoon, who was more than happy to give me access to the gym. I would therefore recommend that the trainee in question improves her hospitality skills.

We stayed with family only for 1 one night prior to flight. Hotel is conveniently located in the center of Warsaw, 5-7 minutes work to famous landmark - Pałac Kultury i Nauki, also more or less same distance to main railway station and few big shopping centers. Old town is also easy 15-20 min by foot. Check-in was fact and efficient, as Platinum members we were upgraded to Suite - it was located on higher floor with nice view of Warsaw, did have spacious bedroom and big living room, 2 WCs and 1 full bathroom. Room also did have complimentary coffee/tea making facilities. Bed is just standard nothing really spectacular, pillows were quite average (they do not have natural down/feather pillows). As our flight was in the early morning we didn't try their breakfast, so can't comment, however we did have dinner in hotel's restaurant and it was very delicious. Hotel staff was friendly and helpful, all public areas and also rooms were refurbished not so long time ago so look modern and nice. Overall very good hotel for short stay with excellent value for money ratio

It is only a 5-minute drive from Lazienki Palace. The hotel has a parking lot. The single charge is slightly expensive and the parking space is very tight. After we paid, we couldn't find a seat and parked on the street outside the hotel. The facilities in the house are basically those of a convenient hotel, and diligent cleaning is an advantage.

Overall was great! Although we requested a room change because they did some drilling work on the floor that we are staying and early in the morning you cannot rest because of the noise. We went down to the reception and requested to be transferred to a mire quiet room.

Getting hold of this hotel is nothing short of a nightmare. They outright ignore emails, ignore social media and couldn't be bothered to answer their phones either. It's 3 weeks after the review below was posted on Google. I have now found unexplained credit card charges on my account. I sent 3 emails a week ago asking for clarification - and you guessed it, no response. Phoning results in the same issue, no answers. How do you run a hotel where your phones have not been working for almost 2 months - and cannot be bothered to respond to customers in a timely manner? Seems the only way to resolve this is by having to issue a chargeback with my bank. ”Probably the worst service from a hotel I have ever experienced, and being an ”Ibis” brand they should be ashamed of themselves. For more than a week we tried to get into contact with this hotel to no avail. They ignore emails, don't answer their telephones and don't respond to social media. To make matters worse, even the main Ibis call center could not get through despite multiple attempts to contact their own hotel. I eventually did come right by hunting down an alternative telephone number - only for the person who answered to put the phone down on me as they could not speak English. Julia Białobrzewska who supposedly manages the hotel will comment on Facebook, but is quick to block you if you send her a message asking for assistance. Ibis need to be ashamed - good luck if you have an emergency/get lost/need to confirm something with the hotel as you will not be able to get through to anyone leaving you completely stranded....”

The hotel is in one of the most convenient places in downtown Warsaw. At the center but at a very quiet place. It is based on communist architecture but though it keeps this character in the lobby, as it has to do, for keeping the historical memory alive it is modern and with all comforts. The room was very clean and with excellent wi-fi. There is always a bottle of water, coffee, and tea. And warm water all day. I would like to mention in particular the kindness of the personnel, especially at the reception. They were great. Though all of them were very helpful I would like to mention in particular Mrs. Antonina. She makes the guests feel comfortable and solves any problem without making it seem serious. I would like also to congratulate the gentleman who was responsible to care for the suitcases. He does his work perfectly. Great price for value. Fully recommended!

Hotel rooms are clean and clean. However, there is no water in them where the mineral bottle seems to be a standard. There is no glass room, so only a plastic cups are available. Support in the reception with the weakest cell. You are not interested in guests chewing the second breakfast, no contact with eyesight. The parking fee was doubled, but after the mention the amount was returned, but I didn't hear a word sorry, or even a gram of confusion that the service pages. It is clean, affordable and a good location, but it is definitely not enough to consider the hotel a good one.