We knew this was one of the cheaper motels in Canberra - so didn’t expect the Ritz, but there were a few things that were just frustrating and make for a 3 star review. Between 2 couples we had 2 rooms, a twin Room that had 2 Double beds, and a family room that had a Queen Bed and bunks. For a four night stay the family room was definitely the preferable of the two as it was larger, lighter, and better equipped. The positives: Price, and the rooms were generally clean, the beds were comfortable. The outside area is simple but clean and tidy, no graffiti or anything. Good showers with lots of hot water. Surprisingly quiet given distance from main highway, and walking distance to a train stop. The negatives: The twin room was far too small to comfortably accomodate more than one couple. Although it came with a microwave / jug / toaster & cutlery & crockery it didn’t have anything required for actually using the microwave. No big bowl / microwave dish or anything, also no detergent or dishcloth - and although we asked these never appeared. So washing dishes is basically rinsing them in the bathroom hand-basin. Lighting was also appalling in the downstairs twin room, too dim at night to read anything as no overhead lighting. The shower also was missing a curtain so it was impossible to shower without drowning the whole bathroom. The family room was much better appointed and had a genuine kitchenette with everything required for both microwave and cook-top and its own sink + detergent. However the room STUNK of stale cigarette smoke so clearly the “No smoking sign” is often ignored. The doona cover was completely revolting in how badly it smelt of cigarettes - we did get this changed on request but it makes me wonder how often the covers are routinely changed. there is a free laundry with washer and dryer, but washer has some issues and it took 4+hrs to finish a cycle and let us get our washing out. Would be fine for a 1-2 night stay - but I wouldn’t do a 4 night stay here again.
113 Reviews