Hotels Near i-SITE Bus Pickup Point in Wellington

We travelled for a family event and needed a twin share room with car parking availability in a central location. Loved the historical building with modern, comfortable decor. Cheerful decoration atmosphere - amazing staff - would certainly both recommend and stay again :-)

The location of the hotel is very good, it is convenient to go everywhere, and the bedding is very comfortable. The restaurant on the first floor of the hotel is delicious. You can walk to Shed5, the same restaurant of Jay Clan, within five minutes. The service staff are all very nice, which is pretty good in New Zealand, which is famous for its deserted hotels.

Couldn't ask for a better location. An elevator from the lobby to Lampton Quay made it so easy for shopping. Staff shortages due to covid were still evident but any staff we did have contact with were friendly and helpful. The staff member servicing the rooms asked if we wanted our rooms serviced but we said no as there is no need when it's only a two night stay. The cafe and bar had restricted hours again due to staff shortages. However the buffet breakfast was very good.

I don’t normally like to stay at this hotel but decided to give it another go as I do like the location and views from the harbour view rooms. Mistake. The room was well over-priced at $340 for the night and the service was poor at every step of the way. Parking is limited, tight and if it is raining, you can get quite wet if parking across the road. If parking, there is no way to enter the hotel as the door at the car park side requires a room key to access. Impossible when you haven’t yet checked in. I rang the bell for service several times with no response. I eventually knocked on the door when a staff member saw me, she let me in and promptly turned her back without acknowledging me. Reception is actually 7 floors down but this staff member certainly wasn’t going to tell me that. After checking in, and paying $25 to park across the road, I was then told to put a pass on my dashboard. Yep, they have all the vehicle details from check in, but insist on you then going up 7 floors, and walking out of the hotel and across the road to put the pass on the dash otherwise you risk being towed! Reception already has all the details. This all took longer because one of the two lifts was out of service. Check previous reviews - this is not new. I thought I’d go to he bar for a drink after this however it was closed to the public for a private function and I was told I could not be in that area. At this point I decided to go elsewhere for dinner. On exiting the one lift that was working, it was blocked by a vacuum cleaner that had been placed across the lift door by a staff member. I chose to eat breakfast elsewhere and got out of there as soon as I could. I used the express checkout - but never received a GST invoice / receipt. I had to follow that up also. I stay in hotels regularly for business - it won’t be this one again. No part of this experience was well executed. I advise businesses on how to deliver a great customer experience. This hotel is a case study in how not to do it and that is the only thing that I am grateful for from this visit.

Have stayed at this Ibis in central Wellington twice now, and it never disappoints = you know just what you'll get; clean and functional spaces, rooms, bathrooms etc. Breakfast was very good also, and plentiful. Pleasant staff throughout also; an all-round positive experience as part of work travels. Although Ibis is predominantly a budget hotel brand elsewhere in the world, such as Europe - this hotel is priced for location, and the local market; hence mid-range.

I have just had a one night stay at this hotel and splurged on a Junior Suite which was well worth it. The room was beautiful...better than the photos suggested which is really unusual!! Due to current low staffing levels (the bane of hospitality everywhere atm) they currently don't offer valet parking and this was the low-light of the stay. Obviously I completely understand the staffing issues but.... On arrival (at approx 10.30pm due to a 4+ hour ferry delay) I was dismayed to find the doors locked but staff were available to let me in. I unloaded and my bags were taken to my room and I had to park the car myself. Other than being really tired and not up for negotiating Wellington CBD's notorious one way system to get to the car-park, this was fine and not usually something I would gripe about. The car-park is actually directly attached to the hotel which is perfect, but I had to drive around the block in a counter-intuitive manner to get to the car-park. I knowingly drove the wrong way down a 1-way St to make my life easier as it was okay to do it at that time of night with deserted streets. An hour or so later I called for room service (several times) and no-one answered the phone on any occasion. I knew they were short-staffed so no problem, I wandered down to reception to order a meal. I had the chicken laksa which was nice. The midday check out was wonderful and check-out was seamless. But I had a major issue getting out of the car-park and I'm not sure if this is my fault or the Hiltons fault. On arrival I was given an information sheet regarding the parking and this included the exit code. I committed this to memory and off I went. However, on entering the code at the car-park exit point the barrier did not rise. Traffic built up behind me rapidly and my blood pressure and stress levels ramped up accordingly. I had the correct code and on subsequent attempts to get out, tried the code followed by the # key and also tried the code followed by the tick/green light key but no dice. I tried calling reception but got no answer and was just about in tears when a kind man (about 5 cars back on a narrow exit point in a typical inner city parking building) walked down and used his card to let me out. Thank god for him whoever he was. This was really stressful as I had been on the road for 2 weeks and was about to embark on the last leg of my journey and just didn't need the stress. I was particularly annoyed they did not answer the phone when I called. I called a 2nd time but by the time I got some-one on the phone the good samaritan had let me out. I definitely had the correct code to exit the car-park but was not aware I needed to press the tick/green key afterwards (although...I did try this and it didn't work... I may have entered this final step too late because I didn't know it was needed). I can't recall seeing this instruction on the info sheet I was given. Hence...it may have been my fault...or not?? Either

Great location and very friendly and helpful staff. Check in was a breeze, and we were allocated a room as requested, in a quiet zone of the hotel. Although on a steep hill, the elevator down the street level was a bonus. After a long day, we used the room service and can highly recommend the Haloumi Burger for something different. But please have a Club Sandwich on the menu in the future. The bed was terrific and we had a great sleep. Breakfast (included in our room tariff) was great. A take away container of fresh fruit offered was a nice bonus. Will I/We stay here again? Yes. Sure will.

I checked in today. As a budget hotel, its facilities and services should be good. All facilities are very good, clean and tidy, and the staff are very nice and helpful. What's especially commendable is that there is a small kitchen where you can cook by yourself Order light meals. Near Cuba Street, there are many restaurants and bars, and there is also a 24-hour Night’in day convenience store on the opposite corner of the street! If you add a small dining table and chairs in the room, it will be perfect!

This place was booked by a family member for the criteria of being cheap and close to the CBD. The location was excellent and could not really fault that. The parking was a bit variable with lots of free metered parks when we arrived on Xmas Day but found it hard to find one during the late afternoons and had to park in adjacent streets on some days. The parking garage options were also a bit pricey. As we arrived on Xmas Day, no one assisted us with our luggage so we took it upon ourselves to get a luggage trolley and go up the lifts to our rooms. Passageways leading to the rooms were a bit narrow. The key access was fine although the door strike plate was hanging on by a single screw and looked like it would fall off anytime soon. The rooms were small, functional with a sofa bed that gave me a slightly sore back in the morning. The main bedroom had a queen bed which was nice. Kitchen facilities were adequate. Room service was a bit lacking - on our 3 night stay, the room was only cleaned on the second morning and we only had 2 towels for the 4 of us initially. The bathroom was really cramped and uncomfortable. Did not try the washer dryer. The views were reasonable - mainly of buildings across the street. Wifi access was rather sporadic. Overall I would only recommend this to people on business for a maximum of 2 nights. Not really designed for families.

I stayed here as it was close to the ferry terminal and I was happily surprised. Super friendly check in and a really tastefully decorated room. Tea and coffee making and a fridge and a microwave if you wanted to cook. Lovely toiletries. A short 10 min walk to town. The only downside is limited restaurants close by - I do not recommend the Vietnamese at all. It was horrendous but this hotel was well worth the price. Nice and quiet overnight