Hotels Near Taputeranga Marine Reserve in Wellington

No extra bed, breakfast is standard hotel buffet breakfast, milk coffee juice drink, fried egg bacon sausage grilled mushroom, fruit oatmeal bread chant, butter jam. That's it. The location is very close to the city center. You can drive to the museum and the seaside in 8 or 9 minutes. The front desk of the hotel is responsible for parking and picking up the car. It costs 30 yuan per day for parking, no extra tip is required.

This hostel is right in the city center, there is a grocery store across the road, and it is a few minutes walk to the Papa Museum. The whole hostel and our room were very clean. We were impressed with the fully equipped kitchen and bathroom, and we felt great with a hairdryer and a straight hair stick in the ladies bathroom. The staff was friendly and you could still have a very affordable breakfast at the hostel. When you are in Wellington, we definitely recommend you to stay at this hotel.

I don’t normally like to stay at this hotel but decided to give it another go as I do like the location and views from the harbour view rooms. Mistake. The room was well over-priced at $340 for the night and the service was poor at every step of the way. Parking is limited, tight and if it is raining, you can get quite wet if parking across the road. If parking, there is no way to enter the hotel as the door at the car park side requires a room key to access. Impossible when you haven’t yet checked in. I rang the bell for service several times with no response. I eventually knocked on the door when a staff member saw me, she let me in and promptly turned her back without acknowledging me. Reception is actually 7 floors down but this staff member certainly wasn’t going to tell me that. After checking in, and paying $25 to park across the road, I was then told to put a pass on my dashboard. Yep, they have all the vehicle details from check in, but insist on you then going up 7 floors, and walking out of the hotel and across the road to put the pass on the dash otherwise you risk being towed! Reception already has all the details. This all took longer because one of the two lifts was out of service. Check previous reviews - this is not new. I thought I’d go to he bar for a drink after this however it was closed to the public for a private function and I was told I could not be in that area. At this point I decided to go elsewhere for dinner. On exiting the one lift that was working, it was blocked by a vacuum cleaner that had been placed across the lift door by a staff member. I chose to eat breakfast elsewhere and got out of there as soon as I could. I used the express checkout - but never received a GST invoice / receipt. I had to follow that up also. I stay in hotels regularly for business - it won’t be this one again. No part of this experience was well executed. I advise businesses on how to deliver a great customer experience. This hotel is a case study in how not to do it and that is the only thing that I am grateful for from this visit.

It's an older hotel and the halls smell a little funky but that quickly fades. The rooms show some signs of wear but are clean and have all the things you need. The bed was clean and comfy. The dining room was cozy and inviting. There seemed to be a little confusion in the kitchen, I know places are short staffed, but the food that arrived I really enjoyed. It is close to lots of things, I was on foot for this trip. The value was good for the price and I would stay here again.

The location of the hotel is very good, it is convenient to go everywhere, and the bedding is very comfortable. The restaurant on the first floor of the hotel is delicious. You can walk to Shed5, the same restaurant of Jay Clan, within five minutes. The service staff are all very nice, which is pretty good in New Zealand, which is famous for its deserted hotels.

I have just had a one night stay at this hotel and splurged on a Junior Suite which was well worth it. The room was beautiful...better than the photos suggested which is really unusual!! Due to current low staffing levels (the bane of hospitality everywhere atm) they currently don't offer valet parking and this was the low-light of the stay. Obviously I completely understand the staffing issues but.... On arrival (at approx 10.30pm due to a 4+ hour ferry delay) I was dismayed to find the doors locked but staff were available to let me in. I unloaded and my bags were taken to my room and I had to park the car myself. Other than being really tired and not up for negotiating Wellington CBD's notorious one way system to get to the car-park, this was fine and not usually something I would gripe about. The car-park is actually directly attached to the hotel which is perfect, but I had to drive around the block in a counter-intuitive manner to get to the car-park. I knowingly drove the wrong way down a 1-way St to make my life easier as it was okay to do it at that time of night with deserted streets. An hour or so later I called for room service (several times) and no-one answered the phone on any occasion. I knew they were short-staffed so no problem, I wandered down to reception to order a meal. I had the chicken laksa which was nice. The midday check out was wonderful and check-out was seamless. But I had a major issue getting out of the car-park and I'm not sure if this is my fault or the Hiltons fault. On arrival I was given an information sheet regarding the parking and this included the exit code. I committed this to memory and off I went. However, on entering the code at the car-park exit point the barrier did not rise. Traffic built up behind me rapidly and my blood pressure and stress levels ramped up accordingly. I had the correct code and on subsequent attempts to get out, tried the code followed by the # key and also tried the code followed by the tick/green light key but no dice. I tried calling reception but got no answer and was just about in tears when a kind man (about 5 cars back on a narrow exit point in a typical inner city parking building) walked down and used his card to let me out. Thank god for him whoever he was. This was really stressful as I had been on the road for 2 weeks and was about to embark on the last leg of my journey and just didn't need the stress. I was particularly annoyed they did not answer the phone when I called. I called a 2nd time but by the time I got some-one on the phone the good samaritan had let me out. I definitely had the correct code to exit the car-park but was not aware I needed to press the tick/green key afterwards (although...I did try this and it didn't work... I may have entered this final step too late because I didn't know it was needed). I can't recall seeing this instruction on the info sheet I was given. Hence...it may have been my fault...or not?? Either

I was so impressed with the reception staff, who were friendly, accommodating and professional. Claudia and Ella went out of their way to help, and did it with a smile. Claudia met us to drop off a key for the car park, which was very thoughtful as my mother can't walk far these days. Our room is lovely, so central, modern and fresh. Great to just step out the door, and be so close to the shops and other activities...its just a hop skip and a jump from the cable car. Given the 5 star treatment we've received, I would definitely stay here again, when next visiting Wellington. I will also consider booking a Quay hotel when traveling around NZ. Thanks again to Ella and Claudia!

Great location and very friendly and helpful staff. Check in was a breeze, and we were allocated a room as requested, in a quiet zone of the hotel. Although on a steep hill, the elevator down the street level was a bonus. After a long day, we used the room service and can highly recommend the Haloumi Burger for something different. But please have a Club Sandwich on the menu in the future. The bed was terrific and we had a great sleep. Breakfast (included in our room tariff) was great. A take away container of fresh fruit offered was a nice bonus. Will I/We stay here again? Yes. Sure will.

My partner and I stayed at Hotel Waterloo & Backpackers for a weekend in Wellington. We had a private room with ensuite bathroom. The room was tidy and clean, located at the end of the hallway (quiet - Bonus point!). The staff was friendly as well. The Hotel is in a perfect location: close to the Beehive and in walking distance to the CBD, Te Papa, Cable Car etc. Can recommend!

Great customer service, the rooms were well designed and a good size. They had all the modern features you’d need and like for a trip. Bed was comfortable and the room was clean. Main reason for the review is the customer service, I’ve stayed at quest hotels whilst traveling a fair amount. Hands down one of the best by far. The staff went out of there way to make my stay as comfortable and easy as possible. Would recommend 5 stars.