Top Hotels in Wellington with Spas

We have always enjoyed staying at QT Museum Hotel. We were given the option to upgrade to a Seaview room on the top floor with an additional charge. Seeing it is a more quiet room compared to my booking request on the 1st floor near road traffic and rubbish bin area, I paid the extra for the upgrade per night for 2 nights. Our room was not serviced well the following day. Rubbish bin in the bathroom being the only one was not emptied. The Bath and Shower gel was not replenished, we had to asked for it to be refilled. the cushions on the bed was still on the floor from the night before, the ironing board was still left out - I did not put it back as the iron was still very hot after ironing my dress for my conference that morning. The gym facilities was very tired with all towels being used and the used towels bin was overflowing. I was very disappointed with my stay this trip, using shortage of staff since Covid is a very old excuse now. Systems and procedures should be in placed by management to ensure the 5 star ratings is upheld. No point upselling or selling more rooms if they cannot keep customers happy to come back again. This was not only my opinion but that of my colleagues. very disappointing!

the hotel and service are very good. location is convenient to almost everything in Wellington. We however had problem checking out when i was told to pay extra fee for accomodation despite trip.com already paid everything. i had to sort this out with trip.com and they dropped the charge.

It is very convenient to book for guests on Ctrip, but they can only be paid in the store. I called and asked about the email, and I gave the authorization letter to fill in the information and pay after leaving the store. The hotel is the best in Wellington.

The hotel does not provide breakfast, but the location of the hotel is very convenient. There is a supermarket within 10 minutes' walk. The train station, long-distance bus (with the train station) station, and the ferry terminal can be walked. It's downhill from Wellington's busiest commercial street, three minutes away. During the day, you can take the elevator down from the office building to the commercial street, and at night you can go down the steps. The hotel has parking. We booked a double bed room, the bed was big enough, and two people sleep very well. If you have children, you can book a twin room, that is, a large bed and a normal single bed. The hotel is also very convenient to the airport, and it takes 20 minutes by taxi. The hotel is very clean, and the washing machine, induction cooker, microwave oven, oven, cooker hood, as well as pots and plates, knives and forks are very complete, making cooking very convenient. In a word, I like it and I'm satisfied. If I go to Wellington, I will definitely stay in the hotel again.