Holiday Inn Express Hotels in Wenchang

Even though my husband and I are far away from home, the housekeeper Anni has provided us the hospitality by recommending us places of interests and a place where we could have a good meal. She even helped us book the high speed rail tickets together with her colleague Mindy and reminded me gently to check out on time to catch the train. Kudos to Anni and Mindy!

This is a hotel with a sense of age, European style and grandeur. The facilities are a bit old, but the environment and service are good. The hotel faces the sea, with 180-degree sea view rooms. You can watch the sunrise from the balcony. It takes a few minutes to go downstairs to the beach. The beach is flat and the sand is fine. You can walk along the beach for several kilometers. There is no business around the hotel, and you need to book a car to go out. But it is not far.

This stay just in time for the Wenchang Overseas Chinese Culture Festival. I thought the hotel would have no time to take care of individual guests. I didn’t expect to receive a call from Ms. Fan, the guest manager of the front office, patiently asked about the needs of the stay. After learning that it was a parent-child trip, we also upgraded the parent-child room for us. Children like it very much; Due to the delay of the return plan, I applied for a late check-out. Manager Fan also asked the superior to help solve it. I am very grateful to 👍! Although there are large-scale meetings and reception tasks, the hotel is in a well-organized overall, the staff service is better, and the restaurant meal time is also delayed, which is very user-friendly! Staff are patient every time they handle extra meals at the entrance of the restaurant. I don’t know if others have found that the restaurant waiter has a young guy with glasses, his face is a bit round, he looks up to 20 years old, he is a super substitute, he can quickly find out if the guests have difficulties and need help, not much words, but do practical things, and very hearty, At the end of March, my child asked him to help him get a straw. When he checked in for dinner a week later, he took the initiative to ask if he needed a straw. Really caring, very hard at work! The photo was a bit deformed, but I can still recognize this person, a young man very suitable for the hotel service industry!

The hotel is very special, the room is very special, there is a parking lot next to the hotel, there are a lot of food around, it is convenient to travel, that is, the next morning, go out to eat breakfast, go back to the hotel door can not be opened, and it is not mine, there are others There is also this problem, it’s okay to run a trip. The elevator is one step, very slow, waiting a bit anxious

There are coconut trees downstairs of the hotel, parking spaces, many places to eat nearby, a popular morning tea shop, and a fruit market. The shop owner said that the room type was upgraded. When I moved in, I saw a small hall with a corridor and dim lights. The signal was not good because it was separated by the bathroom, so it was almost useless. The balcony was quite large and it was quite comfortable to sit on when it was cool.

Conveniently locate and easy access to amenities. Front desk staff was courteous and helpful. The hotel is very dated. Though the bedroom was decently clean, the bathroom was a mess. It had stain marks all over the walls. The groutings in the shower cubicle had mild dew stains and so was the anti-slip bath mat. It is definitely not fit to be used. The foldable wooden windows above the wash basin had rotted and the paint was coming off. Coordination between front office and dining room staff was poor resulting in me being questioned about my eligibility to have breakfast. A moment of embarrassment. However the manager apologised and sent us a complimentary fruit platter and a pot tea.

Very good hotel, although it is the first time, but gave me a deep impression, the hotel staff are very warm and attentive, the room arrangement is very quiet, check-in and check-out are very fast, I hope to stay again next time to have time to take a few pictures. Super OK.

The environment is beautiful and quiet, suitable for traveling and relaxing 😁👍

Very large rooms! They let us store our bicycles there. Breakfast is a few buildings down the road and was very yummy. Recommended hotel! Not far from the beach.