Discover our selection of West Pakulonan hotels with Wi-Fi

Top rated hotels in West Pakulonan

Atria Residences Gading Serpong
4.3/595 Reviews
On first impressions this hotel presents as nice definitely above average but not awe inspiring, it is reasonably priced and there's definitely no complaints on value for money. Then something else stands stands out, it took me a few minutes to realise this at first but the staff all knew my name. I felt welcome, wanted, and coming from someone who travels a lot hotels are normally very disassociated places you goto stay, you're just another generic face in another generic room recieving yet another generic smile from dare I say it another generic hotelier. The thing I couldn't put my finger on at first was here didn't feel like that at all. I could complain about a few things in this review but I refuse to, I will tell the hotel manager directly. This hotel doesn't deserve any bad reviews at all, it has a soul and the staff all reflect that even the not so great members of staff you can see that they're really trying to please you and it's just language that is the barrier. Room service is second to none. The laundry service is included in that very moderately priced room 4/5 items of clothes washed per day and returned to you in an immaculate state wrapped in polythene like it's the most important item of clothing ever produced. So it's clear to see I was impressed by the laundry service. The next service which is more personal to all travellers is the room cleaning service, I've had to leave my room in some states because of working hours. I returned to a room with folded clothes placed neatly in my wardrobe my mess all arranged and tidy. Sparkling floors and fresh finished bathroom, it was above and beyond anything I've ever received in any hotel, in case the hotel do not know how extremely professional their staff are I will mention her by name 'Paula' was the name of miracle woman who kept my life in order while I stayed here at the Atria. I didn't have to tip her and at first I didn't but the consistency and welcoming smile everyday, plus the innate feeling of security for my personal belongings compelled me to show some sign of appreciation for her dedication. Paula you are a credit to the Atria I mention her by name because she was the one who did my room all the staff at the Atria were extremely polite even the security staff who made calls and provided transport when I requested at short notice. Thank you to all! The next is Atria management who weren't locked away in an office all day but were actively visible to guests and accessible by staff very quickly. Ms Yunita I cannot thank you enough for the out of hours support you provided AFTER I checked out to go home following the airport issues I had, it's this response to a guest you had no reason to help which compelled me more than anything to write this review. If you are looking for a hotel in Jakarta and you want to feel safe and secure and actually be safe and secure the Atria Residences is the hotel for you. Enjoy your stay you won't regret it.
Atria Hotel Gading Serpong
4.4/593 Reviews
Wonderful stay at atria hotel gading serpong! Excellent service from Ms. Adele at the front desk🥰🫶🏼 stay comfy and room was clean. Breakfast was good, very nice set up menu at the restaurant❤️✨ Thank youu guys

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How to get cheap hotels on Trip.com?

    There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.

  • What is the way to get lower prices at hotels?

    Sometimes booking hotels in midweek is cheaper, but it also depends on the season.

  • How many hotels are listed in Trip.com?

    There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!

  • Can I cancel or change my hotel reservation on Trip.com?

    It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.

  • How do I contact trip.com customer service?

    You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.