Perth City Apartment Hotel

Very unhygienic and dirty hotel . There is a lot of druggist live in this hotel . Hotel says they have non smoking rooms but inside your room there is a smoke smell coming inside the room . This hotel is not safe for family and girls because there is no safety and security . Hotel manager very rude and unprofessional he don’t care about the customer service they just care about only money . There is no staff in the hotel after 5pm . After 9 pm they stop receiving the calls . They are the biggest scammers in the hotel industry in perth market . Please don’t go in this trap . I had booked room there for 2 nights but I left the hotel at midnight because there is lot of noise coming from outside , getting the smoke smell inside the room and its not safe and secure . There is lot of druggist in the car park area and staying inside the hotel. Hotel doesn’t care about anything . Once you paid you cannot get any refund Eventhough thats the mistake of hotel .

Fantastic, AAA+++!!! Thanks Eddie & Anthony, you guys rock 👍 😀 👍.

Did not feel safe

guys at the front desk were kind and helpful, but the property and rooms need improvement and a better clean

The staff were very friendly couldnt do enough for us but someone damaged our car (caught on their security camera) we reported it to the police and management, and because the person was under age they did not submitt the footage,also came into our room while we were not there did not replace the towels or the tea & sugar,but left a tin of oven cleaner on the table ( the room did not have an oven) wil never stay there again ( cant afford any more damage to our car)one more complaint ,the ajoining rooms had very noisey neighbours,they also did not proceed with the bond payment until a week after our departure i give this place 1star( not because of the office staff)but because of the incedents that happened

Rooms were clean inside but corridors and outside very dirty. Lift not working. Shower was terrible

If you want to loose ur bond make sure book this place.u would be better sleeping on the street.hellhole of a place.hopefully be shutdown soon because is awful place. A kennel would be better place...

My family and I stayed at the Perth Mercure hotel and upon check in were told there was a bond for the room. We paid cash for the room and then was told if paying cash for bond it would be $100 dollars and $500 on card. We chose to pay cash. We were then told we still need to give our card so we did. After the transaction we were told a statement would be sent to our email. When we checked out we stated there wasn't a statement sent to us for our stay and how long before the return of our bond seeing as we paid cash. We were told 3 weeks. Wow we thought and carried on. 3 weeks later we called and asked what the go was as we never received bond not a statement and stated about the price of bond and what we were told as far as the price goes for card or cash. Because there was never a statement in the first place there was no record of a cash bond. In saying that we were then told that it was the other way around that is was $500 for cash to be paid on the bond and $100 for card. We were told something totally different. Because there was never a statement there is no trace of a bond paid in cash and are now out of $100. In final I was told that the employee had been working there for some time and would have never told us $100 bond and because there was no trace of it there would be no refund. Ultimately we were liars because the bond for cash in the hotel's procedure isn't the amount we paid and there was no trace of that payment being made in the first place. Won't be staying there again and will make sure to pay by card to avoid people making money off of my family and I. What a shame

DO NOT BOOK THIS HOTEL. I’m surprised this place hasn’t been shut down already. Filthy rooms, I hardly slept as people were screaming at each other all through the night. A lot of dodgy looking people. I’d say ************. I felt very unsafe. Couldn’t wait to leave.