Radisson Red Gatwick Airport

Honestly I was disappointed. It wasn’t walkable from the airport as I was led to believe by the website. The pillows weren’t comfortable and the walls were thin and porous.

not recommend. Far away and the food makes me feel not comfortable.

amazing and very clean environment, staff were very nice and friendly.

smells bad in the corridors and in the rooms. friendly reception at the reception. but an incredibly long waiting time for waiters and serving in the test room/pub. bad air in the rooms. and air conditioning cannot be set. probably won't choose this place again. disappointing

I spent £40 on taxis to and from this less than average hotel which was advertised as one of the closest to the airport. Room had a wet carpet and the ceiling and walls were paper thin.

I am a very frequent user of Radisson hotels across their whole range, so am familiar with what to expect from both Radisson and the ‘RED’ range, and unfortunately this just wasn’t good enough. The staff are very friendly, but the hotel in anywhere except the lobby looks quite tired. Unfortunately, we had to move rooms 3 times as our first room was flooded, and our second room stand of cigarette smoke (which it felt like the staff may have known as the door and windows were propped open when we arrived). Additionally, the sound proofing is not suffient for a hotel right next to a major international runway - while it’s not super loud, it definitely disturbed my sleep. Worth noting - as this is part of the Radisson RED range, there is no room service (it is click and collect), and the decor is quite quirky. Works for some people but personally I am not a fan. The food in the restaurant was nice and although slightly expensive, it was consistent with my expectations for a hotel restaurant (meal for two, one course + drinks was circa £40). Location - this is the real draw back for this hotel, it is on the wrong side of the airport, so despite being an airport focused hotel, it’s not walkable to get to departures. Therefore you either need to take a £15 taxi (for a 6 minute drive), or there is a shuttle which takes you to south terminal, you can then take a second shuttle to North terminal, this costs about £5 each. Given the price of this hotel is the same as competitor brands that are actually based within the airport grounds, I just didn’t feel this was good value for money, overall disappointed with the experience given it is a Radisson, and would not recommend or stay again.

Overall the hotel was very good. The facilities are of a high standard and the rooms very clean and well equipped. I’m not sure how the staff would cope though if they were really busy because it was quiet when we were in the public areas and service was slow/mediocre. Also for business travel the inability of the bar/restaurant to provide a VAT receipt for food and drink is pretty poor.