I've been holidaying with my elderly parents at Clayton Whites for the past 10 plus years. The hotel is very well situated in the heart of the town and the shops/restaurants and pubs are all within walking distance. There is also an underground carpark so you can park the car safely for €5/day. Unfortunately on our most recent stay, we had an unpleasant noise disturbance. We'd had a lovely hour in the Tranquility Spa and checked into our room, which again, we couldn't fault. We noticed that there were a lot of children on the premises for what appeared to be a competition of some kind. That evening, we had a really tasty 3 course meal and retired to our room. For the next 4-5 hours, we were kept up by gangs of children running at speed up and down the corridor, screaming and shouting at the top of their voices and littering the corridors as well as the lifts. The lighting fixtures in our room shook with the force of the running/jumping on the corridor. When I contacted reception to explain the situation and that my elderly mother was unable to sleep, I was told a manager would look into the matter. The noise subsided for about 30 mins after the call to reception, however quickly started up again, this time including the adults, shouting at the children up and down the corridor. I phoned the reception again and explained I had phoned earlier, that we were told a manager would look into it but that the noise was persisting. Again, we were told a manager would be sent up. We heard nothing more from reception after this despite the noise continuing well after 11pm and keeping us awake. Upon check out at reception the following morning, there was no one manning the area, so we had no opportunity to provide feedback, which was disappointing given we had gotten no resolution the night in question.