Quest Williamstown North

Quest Williamstown North Reviews

Quest Williamstown North

115-119 Kororoit Creek Rd, Williamstown, Victoria, 3016, AustraliaView Hotel Details
Quest Williamstown North
Quest Williamstown NorthQuest Williamstown NorthQuest Williamstown North
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Quest Williamstown North Guest Reviews

4.3/5
Very Good
71 review
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.3
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All reviews(71)
Positive reviews(42)
Reviews with photos/video(2)
Negative reviews(3)
Taralesley
One Bedroom Apartment
Stayed in Aug 2024
Couples
8 review
5.0/5
Outstanding
Posted on Aug 24, 2024
Very accommodating at the last minute, was able to achieve after hours check in without issue. Apartment was clean, spacious, comfortable and had everything we needed plus more.
Response from Property: Thank you for your kind words! We’re thrilled to hear that our team was able to accommodate your last-minute check-in and that you found your apartment clean, spacious, and comfortable. It’s great to know we provided everything you needed for a pleasant stay. We look forward to welcoming you back in the future!
yangliu
Three Bedroom Apartment
Stayed in Dec 2022
Family
3 review
5.0/5
Outstanding
Posted on Dec 30, 2022
It's clean and comfortable, great room
Guest User
One Bedroom Apartment
Stayed in Sep 2024
Business travelers
31 review
5.0/5
Outstanding
Posted on Oct 23, 2024
The hotel is very big. There are kitchens and washing machines. It is very close to McDonald's
Original TextTranslated by Google
Response from Property: Thank you for your review! We’re glad to hear you enjoyed our spacious hotel and found the amenities like kitchens and washing machines helpful. It’s also great to know our location near McDonald's was convenient for you. We hope to welcome you back soon for another enjoyable stay!
Shenyongfengyongfeng @sg
One Bedroom Apartment
Stayed in Aug 2022
Business travelers
43 review
5.0/5
Outstanding
Posted on Aug 26, 2022
Very good hotel management and good location ................................................ .....
Original TextTranslated by Google
Response from Property: alanshen1973Thank you or your wonderful feedback. We hope to see you at Quest Williamstown North again in the future.Kind regards,Erin - Quest Williamstown North
Guest User
Stayed in Nov 2024
Business travelers
4.0/5
Very Good
Posted on Nov 11, 2024
You are paying hotel room rates for a fully equipped apartment with kitchen and washing machine and dryer. Back rooms hear no road noise and front room barely hear any at all. Nice view of the water and wet lands. MacDonald is close by for late night snacks or those with children. Bathrooms are a little dated but clean and fully functional
childsy3086
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Oct 29, 2024
Would like to thank the staff for a brilliant stay. Microwave didnt work and was replaced with an hour, glasses were replaced in the same time. Would have liked the coffee, dishwashing and washing machine detergent to have been replenished as we stayed for an extended period. Would have liked more cooking utensils and pots. Overall we enjoyed our stay as a family and will definitely recommend to other.
Response from Property: Dear childsy3086, Thank you for your kind feedback! We're thrilled to hear that you enjoyed your stay and appreciate your recognition of our staff's efforts. We apologise for the inconvenience regarding the detergent and kitchen items, for future visits, please note that we always have extra amenities at reception. We hope to welcome your family back again in the future! Kind regards, Quest Williamstown North
Patricia211090
Stayed in Oct 2024
Couples
2.0/5
Posted on Oct 20, 2024
Staff at front desk lovely but everything else was disappointing. Totally needs money spent. Rooms are old and tired. The bed was uncomfortable and bathrooms really horrid. Sorry but this accommodation really needs serious renovation.
Response from Property: Dear Patricia, Thank you for choosing to stay at Quest Williamstown North and for taking the time to leave a review. We are glad to hear that you found our front office team helpful during your stay with us. Thank you for your feedback regarding our apartments. We are currently in the process of some renovations to keep our property as updated and comfortable as possible. We have just finished updating our curtains, TV’s and couches. We are currently in the process of internally painting and carpeting. Our next step will be to renovate our bathrooms and update internal furniture including mattresses. We hope to accommodate you again in the future so that you can see the changes we have made! Kind Regards, Quest Williamstown North
greigbec
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Oct 7, 2024
Staff were amazing and very helpful, apartment was clean and Beds were comfortable. Close to Woolies and few other restaurants, McDonalds and a servo right across the road.
Response from Property: Hi Greigbec, Thank you so much for your positive feedback! We’re thrilled to hear that you enjoyed your stay and appreciated the upgrades. It’s always a pleasure to welcome you back, and we look forward to your next visit. Safe travels! Best, kind regards.
Frank T
Stayed in Sep 2024
Business travelers
5.0/5
Outstanding
Posted on Sep 28, 2024
Great place to stay while working in that region. Have stayed there many times in the past and great to see the upgrades that have taken place.
Response from Property: Hi Frank, Thank you so much for your positive feedback! We’re thrilled to hear that you enjoyed your stay and appreciated the upgrades. It’s always a pleasure to welcome you back, and we look forward to your next visit. Safe travels! Best, kind regards.
chrisprice294
Stayed in Sep 2024
Business travelers
5.0/5
Outstanding
Posted on Sep 26, 2024
Ideal location when travelling for work. Great service, excellent room facilities and perfect location close to walking trails and supermarket.
jordanfG2927RG
Stayed in Sep 2024
Business travelers
4.0/5
Very Good
Posted on Sep 22, 2024
From a 2-night stay at Quest in Williamstown in September 2024. My journey was for business purposes. It was close to facilities, easy to locate & the staff were really friendly. However, the outdoor spa was filthy & the bathroom upstairs of my room could have been cleaner.
Response from Property: Hi JorfanfG2927RG, Thank you for taking the time to share your feedback. We’re glad you found our location convenient and our staff friendly during your stay. However, we sincerely apologise for the cleanliness issues you encountered, particularly with the outdoor spa and the bathroom. We take this very seriously and will address these concerns with our team to ensure we improve in these areas. We appreciate your insights and hope to welcome you back in the future for a better experience! Best regards, Quest Williamstown North.
881hello
Stayed in Sep 2024
Business travelers
4.0/5
Very Good
Posted on Sep 20, 2024
A great environment to take a walk in the wetlands to 'wind down' in the evenings during a business trip with most things you will need are close by. Good value for money and a very pleasant experience.
Response from Property: Dear 881hello, Thank you for choosing to stay at Quest Williamstown North and for taking the time to leave a review! We are so glad to hear that you enjoyed your stay and the wonderful wetlands surrounding our property. We look forward to accommodating you again in the future! Kind Regards, Quest Williamstown North
angelot70
Stayed in Sep 2024
Business travelers
5.0/5
Outstanding
Posted on Sep 12, 2024
Only a short stay this time yet it was all very positive from booking, check-in and amenities. Highly recommend the Quest Williamstown North for future vissits for business and/or pleasure.
Response from Property: Dear Angelot70, Thank you for choosing to stay at Quest Williamstown North and for taking the time to leave a review! We are so glad to hear that you enjoyed your stay and that you were impressed with our team. We look forward to accommodating you again in the future! Kind Regards, Quest Williamstown North
Daydream20160149144
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 5, 2024
We have stayed here a number of times now when visiting Melbourne with our children for events. The apartments have certainly improved and provide space and comfort for us and our two young children. The grounds are peaceful and relaxing with a lovely view of the water and plenty of space for the kids to have a run and play. Some minor maintenance issues at times, but overall we very much enjoy staying here, and the staff have always been extremely friendly and helpful.
Response from Property: Dear Daydream20160149144, Thank you for continuously choosing to stay at Quest Williamstown North and for taking the time to leave your lovely review. We are so pleased to hear that the apartments and grounds provide a comfortable space for your family to enjoy. We look forward to accommodating your family in the future! Kind Regards, Quest Williamstown North
subashgenguswamy
Stayed in Aug 2024
Business travelers
5.0/5
Outstanding
Posted on Aug 30, 2024
I had a good experience with the stay it was clean neat and comfortable place to stay with good amenities
Response from Property: Dear Subash, Thank you for choosing to stay at Quest Williamstown North and for taking the time to leave your lovely review. We are so pleased to hear that you were impressed with the cleanliness and amenities of our apartments, as well as the service from our team. We hope to accommodate you again soon! Kind Regards, Quest Williamstown North