InterContinental Tahiti Resort & Spa

This hotel is beyond overpriced. I thought it was going to be a luxory hotel stay with 5* service but it wasnt. The room is as bog standard is it comes. The ocean view was really a partial view. The room smelt bad, like damp and the shower was the most complicated thing to work and the shower head could never be worked, only the rain shower option was doable. Whats worse is the room we were given was above the end of the restaurant. The restaurant workers would smoke below our balcony and that would waft up to our balcony. Moreover, it was a birthday stay and not once did the hotel do anything to recognize the birthday. Other hotels I have stayed in, in the past, would always provide complimentary cake or dessert or treats for a birthday. This hotel did absoultely nothing, despitw being informed. I would love to know how they get away with charging 5* prices without the 5* service. Highly dissappointing. The corridoors also are not kept up to standard and finding random holes in the ground was common.

We (@wolfestreettravel on Instagram and wolfestreettravel.com) stayed for one day at the InterContinental Tahiti between a flight from Bora Bora and a flight the next day to New Zealand. It was terrible. The most significant issue was cleanliness. The hotel grounds and hallways were filthy and worn. We've attached pictures of the hallway to our room, which was stained and torn and what one would expect to see at an hourly motel off a highway. In addition, a used room service tray with food scraps remained at the door of a room on our hallway during our entire visit, from the afternoon on day 1 to the morning of day 2. We stayed here during our second of three overnight stays on Tahiti during the trip as a change from the Hilton where we stayed the first time. Big mistake. We stayed at the Hilton Tahiti for our third overnight; we would never have gone back to the InterContinental.

Stayed in a regular room at the start of our holiday and an overwater bungalow at end of our trip. First stay room was good comfortable bed shower was just ok needs some clean up but not bad. Very generous size room with a decent size balcony. Breakfast is very good not sure why anyone would complain as there is so much choice. The overwater bungalow is completely refurbished very modern no window in floor anymore. Beautiful tub and rain shower smaller in size room than the Polynesian style regular room. Lovely private deck with ability to climb into snorkel but, the coral is dead water is rough as it is open and boat go by and not a great deal of fish. Dinners we ate at Tiki bar and it was great casual food with fresh fish burgers and other choices.

I stayed at the InterContinental Tahiti August 24-25, 2024. I was originally scheduled to stay overnight on August 25th only. One week before my arrival, my flight was cancelled. I went to Tahiti to take a cruise, so I moved to a flight which arrived on August 24th thus adding a night to my stay at the InterContinental. The cruise package included one night at the hotel for $199 US Dollars. When I added one night to my stay, the hotel charged us three times that rate for the added night. Our flight was a red eye. We arrived at the hotel around 7:00-7:30 am. The person who checked us in was pleasant. She linked our reservations so we would not have to change rooms. Since we arrived too early to check-in to our room, she offered us a changing room to shower and freshen up. We were very appreciative. We found a spot near the pool and relaxed while we waited for our room to be ready. The property is pretty although there is not much of a beach. Our room was ready early. The room itself was sufficient but not worth the cost but the cruise line is the one who has a relationship with this hotel. It was not our choice. The next day we got up and explored the island. We had a full day, but the travel caught up with us and we went to bed early. At 8:00 PM the phone rang. I work up and answered the phone. It was Tiare from the front desk. He was abrupt and rude. He said they needed me to come to the front desk to sign something. I asked what and why. He said I needed to sign off on my extremely high bill. I told him I was in bed sleeping and already did sign the paperwork when I checked in. When I checked in, the front desk had me sign off on two different bills and they ran my credit card. None of that mattered to Tiare and he demanded I come to the front desk immediately. I knew that my husband and I had only charged a couple of beverages to our room, so I was concerned something had gone awry with our account since Tiare said it was “extremely high”. When I arrived at the front desk Tiare, knowing he woke me up was not waiting for me. He was in the back office. He did not have the paperwork he needed me to sign signed ready. He did not thank me for getting out of bed to come down immediately. He did not apologize for waking me up. His response was that they had been trying to reach me all day. I asked why I did not have one single message from them. No message was left on the phone or TV in my room. I did not have an email from them. Although I received a letter, delivered to my hotel room thanking me for signing up with their rewards program, there was nothing regarding my extremely high bill. I signed the bill, but the pen ripped the paper. He demanded I sign a new one. I did and asked if that was all and went back to bed. Again, no thank you or apology from Tiare. The next morning, we were scheduled to board the cruise ship. Before I left, I went to the front desk to be sure there was nothing more

After flying all night, it was such a wonderful surprise when we arrived to the hotel at sunrise and saw the beautiful view of the pool and ocean. The resort was lovely—clean and rooms were comfortable. Since we only had 1 day on the main island before we went to Moorea/Bora Bora, we took a taxi into Papeete and explored the local market where we found beautiful (cheaper!) Tahitian pearl jewelry and enjoyed local beer. We would definitely stay at this hotel again and recommend Keith at Venture Tahiti for helping us put together a fabulous 50th birthday vacation!