Wynnstay Arms, Wrexham by Marston's Inns

I booked a double room but they gave us twin beds and just put the twin beds together so they kept coming apart

Always stay here and it’s always a nice and clean room with helpful staff

We enjoyed our time in this hotel. It’s a nice hotel to stay.hotel is clean and tidy.

Needs a revamp

I have stayed at this hotel many times now while visiting my daughter in university and always had a comfortable stay however this time my room was at the front of the building overlooking the street and the noise was unbearable it was a Saturday night and from 10pm until at leat 3am myself and child were unable to sleep at all. We also found that the bathroom in this room had yet to be cleaned from the previous guest as there were lids from razor's on the floor and a stained plaster that looked like it had come from someone's heel. We have never had issues staying here in the past and always had a pleasant stay overlooking the car park.

A very basic , dated hotel as soon as you get past reception area . Plus points , good , free parking , very nice reception staff. Comfortable bed, decent size TV . Negative , next to no wifi anywhere other than downstairs , which is ok, but say so in the add . And certainly don’t have in room cards bragging free wifi. General condition and decor very much , crossroads motel from the 80’s . Anyone else remember seeing an ashtray built into a lift ?? Shower is a mixer tap so either going to freeze or melt your skin off when someone else in the hotel flushes …

Before I list any negatives I must say that the staff in this hotel..everyone we met from housekeeping, to reception, to bar staff, to bouncers are absolutely top notch! Polite, pleasant and generally just a great advert for the hotel. Well done all of them. The public spaces look not too bad, the free car parking was excellent and we had no problems finding a space on either of the two nights we stayed. And free! Win win. Handy for restaurants, can recommend Lisbon Tapas beside the church. The bells didn’t bother me one bit. The room, we had 110 was adequate size wise. Comfortable bed and additional pillows which is always a good thing. A tea tray with decent size mugs. And the bar staff were happy to give me fresh milk and some ice as the cold water in the bathroom seems to be connected initially to the hot water supply. The room is tired there is no denying that. The hot water in the bathroom is scalding so be warned. The window didn’t stay open properly and as we were there during Storm Kathleen there was a lot of banging. There is mould round the window frame and they could do with better lights for reading in bed but you know what you get a town centre room with great staff and it’s pretty cheap so I would go back. Maybe not to room 110 with the banging window! I only discovered Marston’s hotels a few years go and I personally think they’re great value for money and every one I’ve used has excellent staff so they’re doing something right!

Great room plenty of space comfortable beds Bath & Shower Tv and free wi-fi Complimentary tea coffee biscuits also