Echeng Hotels in Wuhan

Facilities: The lobby on the first floor is spacious with many sofas for rest. The room is more business-oriented, with good sound insulation and new decoration. The room is spacious with a single sofa and a long table. The empty space next to it can be used to add a bed. Hygiene: Clean and tidy, cleaned in time, with large windows and good ventilation. Environment: It is a few minutes' walk from Yangjiawan Station on Metro Line 2, and the transportation is very convenient. There are several restaurants downstairs of the hotel, and there are also barbecue snacks not far away, which is more convenient. Service: It feels good, and there are robots to deliver things. There is a laundry room with drying. There is a separate parking lot, free parking.

Disadvantages: 1. Poor cleaning quality When we checked in, there was garbage left next to the trash can in the corner of the room, a layer of hair on the bedside table, and old dust on the remote control. After calling to change the room, there were bread or biscuit crumbs on the table of the kettle, and there was a very obvious handprint on the bedside table. After feedback, someone came to clean it again. 2. No replenishment of things after the room was cleaned The next day, I went back to see that the toothbrush, toothpaste and water were not replenished. Isn't this the most basic? I called the front desk again to ask for it 3. Check-out time problem It says check-out at 14 o'clock. Our group booked several rooms. After cleaning room 06, we had to go to room 05 to pick up the luggage and check out at 13:55. There were still 5 minutes before the room door could not be opened. I called the front desk and they said it would expire at 12 o'clock, but it could be opened 10 minutes ago. It is impossible to expire at 12 o'clock, and why did it expire at 12 o'clock when we checked out at 14 o'clock? It's unreasonable. Advantages: 1. Good location, close to the river and Jianghan Road Pedestrian Street, convenient for walking, eating and playing 2. The hotel has not been open for a long time, and the facilities and equipment are still relatively new, and the quality seems to be good. 3. The front desk service is OK. If you call to report anything missing, it will be delivered quickly. After I changed to the second room and it was not clean, a young lady helped me clean it carefully, and her hands were red.