Oriental Jianguo Hotel Reviews
Oriental Jianguo Hotel
No.185 Fazhan Avenue, Wuhan, ChinaView Hotel Details
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1 night
Oriental Jianguo Hotel Guest Reviews
4.5/5
Good
3277 review
Verified reviewsLocation4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All Reviews(3277)
Positive reviews(3123)
Reviews with photos/video(285)
Friendly front desk staff(422)
Easy to get around(409)
Close to train station(225)
Large rooms(100)
Delicious breakfast(99)
Perfect for business trips(50)
Stayed multiple times(39)
Luggage delivery service(34)
Negative reviews(154)
AmanGB
Superior Double Room
Stayed in Jul 2023
Business travelers
12 review
Great
Posted on Jul 17, 2023
The hotel room was general in good condition and I really enjoyed my stay. The location of the hotel couldn't be any better with just less than Three minutes walking distance. The reception personnels are also very helpful and definitely will book the hotel when coming back to Wuhan
Response from Property: Thank you for your careful review! You must be a man of considerable taste! The service is good because guests like you are always paying attention to us, and we are committed to providing you with a cordial and thoughtful stay experience. We believe that guests are family members, so we are particularly concerned, caring, caring, caring, and warm for everything you stay in the room. It is the most sincere gift that every person from Wuhan Oriental Jianguo Hotel will give you. Here, we will As always, welcome you again with a friendly smile, thank you! !
Shiau Tien
Business Room
Stayed in May 2023
Solo travelers
18 review
Posted on Jun 6, 2023
Near hankou train and mrt station, don't book if use taxi, it won't benefit you.
Allow late check out till 4pm, this is good for travellers who catch night flight. But the cleaning department staff will go into your room without acknowledge, luckily I did put on the lock cos I didn't close my shower door.
Front desk is somehow helpful and polite
View from my room, therefore I can only keep the curtain off all the time
Response from Property: Dear guest, thank you for your stay and your kind comments. Our housekeeping service process is whenever the staff entering the guest room should be knock on the door first and obtain the guest's permission. We are so sorry for any inconvenience caused to you. We hope to bring you a better experience next time, looking forward to serving you!
CHANDIMA
Superior Double Room
Stayed in Apr 2024
Business travelers
1 review
Amazing
Posted on Apr 25, 2024
Excellent front staff call Michael. Very much helpful.
Response from Property: Thank you for your stay and your kind comments, it's our honor to hear that you were satisfied during you stay in our hotel, we hope to bring you a better experience next time, looking forward to serving you!
Blair
Executive Deluxe Queen Room
Stayed in Sep 2023
Friends
37 review
Great
Posted on Oct 7, 2023
Large, comfortable room. TV was very old, as was the decor. Overall a nice place to stay. Staff are very friendly and helpful.
Response from Property: Thank you for your stay and your kind comments, it's our honor to hear that you were satisfied during you stay in our hotel, we hope to bring you a better experience next time, looking forward to serving you!
Guest User
Business Room
Stayed in Sep 2023
Business travelers
17 review
Posted on Nov 6, 2023
Hotel is directly next to train station, however, rooms are very poor. Mold in building.
Response from Property: Dear guest, we very much understand your unhappiness during your stay in our hotel. The weather in Wuhan in September is mainly hot and humid, which will bring people discomfort. The hotel will properly adjust and supply air conditioning according to the change of temperature. We will open the window for ventilation when the room is vacant, looking forward to your next visit!
Anonymous User
Business Room
Stayed in Jun 2023
Solo travelers
2 review
Outstanding
Posted on Jul 3, 2023
Very close to train station and subway which make this hotel a suitable choice to live. Very cooperate customer service and clean and big hotel room and suitable price.
Response from Property: Thank you for your stay and your kind comments, it's our honor to hear that you were satisfied during you stay in our hotel, we hope to bring you a better experience next time, looking forward to serving you!
Chye5252
Superior Room (2 beds)
Stayed in May 2023
Friends
10 review
Amazing
Posted on Jun 4, 2023
We are happy staying in this hotel. Many thanks to Mr Han for helping us booked di di to the airport. We are foreigners and unable to book. The only short coming is taxi are not allowed to come in to the hotel, making taxi abit inconvenient. Also would like to point out that the housekeeping lady on 1/6/23 removed our written notes on the side table, and replaced with new pad. We lost some information written on the notepad. Housekeeping staff should be informed not to remove without guests permission . Thank you
Response from Property: Thank you for your stay and careful comments. The hotel still has shortcomings, we have been trying to improve and perfect themselves, thank you for your valuable suggestions to us, we will further strengthen staff training, improve the quality of customer service, hope to bring you a new experience next time, looking forward to your visit again, thank you!
Guest User
Superior Room (2 beds)
Stayed in May 2023
Friends
1 review
Amazing
Posted on May 30, 2023
Reception and concierge service is excellent especially Mr Han, Mr Ding and Mr Bao. The reception ladies are also very proactive and helpful. Housekeeping staff is also excellent. Happy with the overall service. Train and MRT are nearby. Quite a number of eateries around hotel. Next to hotel, a small supermarket.
Response from Property: Thank you for your stay and your kind comments, it's our honor to hear that you were satisfied during you stay in our hotel, we hope to bring you a better experience next time, looking forward to serving you!
Malik Altaf
Superior Double Room
Stayed in Jul 2023
Business travelers
42 review
Very Good
Posted on Aug 17, 2023
The hotel is OK, clean and affordable . Good price staff is nice and friendly
Response from Property: Dear guest: Thank you for your affirmation of us. In order to provide you with a more meticulous and thoughtful service experience, we will provide you with the comfort and convenience of home during your journey in pursuit of excellence. Satisfaction only has a starting point and no end point. We will look forward to your next visit with sincerity, sincerity, heart and love. I wish you a good mood every day!
Guest User
Superior Room (2 beds)
Stayed in May 2023
Business travelers
1 review
Very Good
Posted on May 27, 2023
The hotel was very close to the train station. A great location to catch early morning connections.
Response from Property: Thank you for your stay and your kind comments, it's our honor to hear that you were satisfied during you stay in our hotel, we hope to bring you a better experience next time, looking forward to serving you!
Clara
Superior Room (2 beds)
Stayed in Oct 2023
Solo travelers
13 review
Amazing
Posted on Nov 27, 2023
Very convenient for taking an early train
Response from Property: Thank you very much for choosing Oriental Jianguo Hotel, we are deeply honored! The hotel is located in a superior location, convenient transportation, well-equipped, elegant decoration, and thoughtful service, is the best choice for you to go out and stay! Looking forward to your visit again!
Kristina24
Business Room
Stayed in Oct 2022
Solo travelers
24 review
Great
Posted on Oct 6, 2022
The hotel is close to the Hankou train station which is very convenient, the staffs were nice. I didn't book any breakfast so I can't say anything about it. The subway station is also nearby so you can get easily around the city. The room was a bit old and because of the carpet a little smelly, the bed was comfy though.
Response from Property: Dear guests, thank you for your stay and the opportunity to serve you. It is a rare treasure for us to have support and suggestions in your comments. We will continue to strive to improve our services. We hope to meet you again at Wuhan Oriental Jianguo Hotel. I wish you a happy mood and your family happiness!
Guest User
Superior Room (2 beds)
Stayed in Jul 2022
Solo travelers
12 review
Outstanding
Posted on Jul 29, 2022
Right across from the train station, could t have been more convenient. Staff didn’t speak much English but were very helpful in directing me to the nearest covid test site and printing my Tibet travel permit in color for a few kuai.
Response from Property: Thank you for your stay and your kind comments, it's our honor to hear that you were satisfied during you stay in our hotel, we hope to bring you a better experience next time, looking forward to serving you!
Guest User
Superior Double Room
Stayed in May 2024
Business travelers
3 review
Outstanding
Posted on May 29, 2024
so nice
Koffi Jr
Business Room
Stayed in Sep 2022
Friends
8 review
Outstanding
Posted on Sep 30, 2022
It offered a good reception. Definitely will visit again.😎😎😎
Response from Property: Thank you for your stay and your kind comments, it's our honor to hear that you were satisfied during you stay in our hotel, we hope to bring you a better experience next time, looking forward to serving you!
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