Vienna International Hotel (Wuhan Yellow Crane Tower Pengliuyang Subway Station)

Vienna International Hotel (Wuhan Yellow Crane Tower Pengliuyang Subway Station) Reviews

Vienna International Hotel (Wuhan Yellow Crane Tower Pengliuyang Subway Station)

No.239 Pengliuyang Road (Chujiang International Building), Wuhan, ChinaView Hotel Details
Vienna International Hotel (Wuhan Yellow Crane Tower Pengliuyang Subway Station)
Vienna International Hotel (Wuhan Yellow Crane Tower Pengliuyang Subway Station)Vienna International Hotel (Wuhan Yellow Crane Tower Pengliuyang Subway Station)Vienna International Hotel (Wuhan Yellow Crane Tower Pengliuyang Subway Station)
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Vienna International Hotel (Wuhan Yellow Crane Tower Pengliuyang Subway Station) Guest Reviews

4.6/5
Very Good
1793 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All Reviews(1793)
Positive reviews(1722)
Reviews with photos/video(519)
Convenient location(376)
Easy to get around(375)
Close to metro(238)
Classy environment(163)
Friendly front desk staff(161)
Convenient parking(67)
Average sound insulation(42)
Loved the night views(16)
Negative reviews(71)
Andrew
Double Room (With chess & cards)
Stayed in Mar 2024
Couples
3 review
3.5/5
Posted on Mar 22, 2024
The hotel had a great location and the staff are helpful but that's about it. The walls are super thin and it's easy to hear your neighbors. There are only two elevators for this 17-story property, and you'll have to wait up to 10 minutes during the morning rush. The breakfast was pretty underwhelming, food was underseasoned and stale, and one of the worst breakfasts I had in any hotel in China. The rooms also don't have a refrigerator or microwave.
Response from Property: Dear guests, We attach great importance to your feedback. Regarding the breakfast issue you raised, we have checked all ingredients to ensure their safety and freshness. Regarding the seasoning issue you raised, we have communicated with the chef to improve it. Additionally, our 17th floor breakfast restaurant is equipped with a microwave for guests to use on their own! If you have a need for a refrigerator, the hotel has a portable refrigerator that can be delivered to your room. If you have any questions during your stay, you can call the front desk as soon as possible, and we will handle them for you as soon as possible. We attach great importance to customer experience, and if you have any other opinions, you can continue to provide feedback to us. We have been working hard to continuously improve. Xiaowei also secretly told you: 1. All our rooms are equipped with high-speed wireless network connection. 2. We adopt a constant temperature and pressure, three second rapid hot shower system, which can provide guests with a perfect bathing experience 24 hours a day. 3. It only takes about 10 minutes to walk from the hotel to Huanghe Tower/Yangtze River Bridge. 4. Only 20 meters away from Peng Liuyang subway station, the transportation is very convenient. Thank you for your feedback, look forward to visiting again, and wish you a pleasant journey!
Thomas
Superior King Room
Stayed in Mar 2024
Couples
7 review
5.0/5
Outstanding
Posted on Mar 2, 2024
The breakdast was very good. Metro exit is just next to the Hotel entrance. Close to Crane Tower. All very convenient.
Response from Property: Dear guest, we greatly appreciate your kind words of praise. Wuhan offers a plethora of captivating attractions and delectable culinary delights. For instance, in close proximity to our hotel, you can explore the vibrant Liangdao Street and Dacheng Road where an array of tantalizing snacks await you. Additionally, the breathtaking scenery of East Lake is not to be missed. We sincerely hope that you will have the opportunity to experience its beauty firsthand during your visit with us. Once again, thank you for choosing our establishment and we eagerly anticipate welcoming you back in the future.
Guest User
Superior King Room
Stayed in Apr 2024
Family
3 review
4.2/5
Very Good
Posted on Apr 13, 2024
Everything is good , but read carefully , is smoking allowed hotel .
Response from Property: Dear guests, thank you very much for your comments on our hotel. Xiaowei, on behalf of all the staff, would like to thank you. In response to your feedback on the smoking problem in the room, we have a smoke-free floor. If you feel that the room smells bad, you can contact our front desk in time and we will change the room for you. At the same time, our hotel also has a hotel service butler follow-up service. If you have any questions, please let us know and we will solve them for you as soon as possible. Thank you for your feedback. We also look forward to your next stay and feeling our improvement. If you have more detailed comments, please contact us. Thank you very much for your support!
Guest User
Deluxe Family Room
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Mar 12, 2024
Good!
Guest User
Superior King Room
Stayed in Jun 2021
Other
14 review
5.0/5
Outstanding
Posted on Nov 5, 2021
Service was great. Located near the Yellow Crane tower. Was able to see it from the hotel window.
Response from Property: Thank you for stayed at vienna and look forward to seeing you again.
Xianyunyeheshiheyuanfang
Deluxe Double Room
Stayed in May 2024
Solo travelers
22 review
3.7/5
Posted on May 12, 2024
The upgraded room is pretty good. It is quiet, comfortable and spacious. Tea ceremony is also provided. Convenient transportation is the biggest advantage. Metro Line 5 is 0 minutes away! It is close to the Yellow Crane Tower. It is convenient for travel. If you don't have high requirements, this is a hotel with high cost performance for ordinary people to travel
Original TextTranslated by Google
6/11
Response from Property: Dear guest, hello! Thank you for your affirmation. If you like it so much, please give it 5 points! 5 points is Xiaowei's eternal pursuit. Xiaowei is in pain, Xiaowei doesn't say it, Xiaowei cries in the corner! Looking forward to your frequent visit, I will strive for your 5 points. Xiaowei expresses gratitude to you on behalf of all employees. We will continue to be committed to perfecting every detail to provide you with a perfect stay experience. First-class accommodation environment and high-quality service are our consistent goals and pursuits. Hotel transportation information: 1. The hotel is located in the commercial and tourist center of Wuchang. The hotel provides free parking during your stay. 2. The hotel is conveniently located around the hotel. It is a 50-meter walk from Exit C of Pengliuyang, Metro Line 5. Looking forward to visiting again and wishing you a pleasant journey!
Guest User
Deluxe Double Room
Stayed in May 2024
Solo travelers
30 review
5.0/5
Outstanding
Posted on May 6, 2024
Very good hotel, the front desk service is very thoughtful and enthusiastic, helping us answer various questions, the room is clean and comfortable, the transportation is convenient, there is a subway station at the door. Parking is also very convenient.
Original TextTranslated by Google
Response from Property: [The restaurant on the 17th floor allows you to face the Yellow Crane Tower directly, and the Vienna Hotel takes you to experience the prosperity of the downtown area] Dear guests, thank you for meeting us this time, and look forward to meeting you again. Xiaowei secretly tells you that the underground parking lot is free during your stay. You can add our housekeeper WeChat, and hundreds of housekeeper items are free to borrow. The hotel provides free disposable razors, disposable toilet mats, disposable noise-proof earplugs, disposable sewing kits, disposable care kits, free luggage storage, etc. We met, indeed in the most beautiful years; we met, and we are willing to provide you with the best service and quality; we parted, but we look forward to the next reunion together. Xiaowei looks forward to meeting you again~ Thank you for your affirmation of the hotel, looking forward to visiting again, and wish you a pleasant journey!
Guest User
Superior King Room
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 4, 2024
The room is spacious, clean and tidy. The breakfast has a rich variety of Chinese and Western food, and the taste is very good. It looks clean and exquisite. The front desk is also very enthusiastic, and there are welcome fruits and afternoon tea breaks. You can see the Yellow Crane Tower and the Yangtze River Bridge in the hotel restaurant, and it is also very close to Hubu Lane. There is a subway just outside the door. My child's bracelet was left in the hotel, and the hotel also sent it home by express delivery. I will choose this hotel next time.
Original TextTranslated by Google
Response from Property: [Close to subway station] [Butler service] [Free parking] [Convenient transportation] [Zero stop service] [Early morning service] [Self-service free laundry, gym] [Conference room] Thank you very much for your good comments, thank you for our meeting, and look forward to meeting you again. Xiao Wei secretly tells you that there is free parking in the underground parking lot during your stay. You can add our butler WeChat, and hundreds of butler items can be borrowed for free. The hotel provides free disposable razors, disposable toilet mats, disposable noise-proof earplugs, disposable sewing kits, disposable care kits, free luggage storage, etc. We met, indeed in the most beautiful years; we met, and are willing to provide you with the best service and quality; we parted, but we look forward to the next reunion together. Xiao Wei looks forward to meeting you again. Our hotel's good comments, we will continue to work hard to live up to your good comments. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Superior King Room
Stayed in Apr 2024
Family
1 review
4.5/5
Great
Posted on May 1, 2024
The experience of staying here was quite good, because the service lady was very sincere in solving the problem. The location is not far from the Yellow Crane Tower, and it takes more than ten minutes to walk there. After walking out, I went to the Xinhai Revolution Museum and walked around. The route was very suitable. Very satisfied! It would be even better if the members could send breakfast like other cities like Vienna next time.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you very much for your support to the hotel. We are a little disappointed that we did not receive your full 5-point praise. It may be that the hotel still has some shortcomings. I hope you can point out our shortcomings next time you come, and we will try our best to do better. Xiaowei secretly tells you: close to [Line 5 subway entrance] [Yellow Crane Tower] [Yangtze River Bridge], and enjoy [zero stay service] [self-service laundry service] [gym] We serve with our heart so that every guest who comes to the store can feel the warmth of home. We hope that our service can bring you more surprises and touches, and look forward to your next visit!
Guxirenzhenxinjiu
Superior Twin Room
Stayed in Apr 2024
Family
11 review
4.5/5
Great
Posted on May 3, 2024
Facilities: The hotel has a dedicated parking lot, which is convenient for parking. The infrastructure is good, the bathroom is separated into dry and wet areas, and the stay is relatively comfortable. Location: The geographical location is very advantageous, close to the Yellow Crane Tower, the Museum of the Revolution of 1911, and the Wuhan Yangtze River Bridge. The Yellow Crane Tower is about a ten-minute walk away. The subway station is right at the door of the hotel, which is very convenient for travel and very suitable for family outings. There are also many places to eat near the hotel, which is convenient for eating. Hygiene: The room is in good sanitation condition, without stains or dust. Service: The front desk service is good, and some details are explained in advance.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your affirmation. If you like it so much, please give it 5 points! 5 points is Xiaowei's eternal pursuit. Xiaowei is in pain, Xiaowei doesn't say it, Xiaowei cries in the corner! Looking forward to your frequent visit, I will strive for your 5 points. Xiaowei expresses gratitude to you on behalf of all employees. We will continue to be committed to perfecting every detail to provide you with a perfect stay experience. First-class accommodation environment and high-quality service are our consistent goals and pursuits. Hotel transportation information: 1. The hotel is located in the commercial and tourist center of Wuchang. The hotel provides free parking during your stay. 2. The hotel is conveniently located around the hotel. It is a 50-meter walk from Exit C of Pengliuyang, Metro Line 5. Looking forward to visiting again and wishing you a pleasant journey!
Anonymous User
Superior King Room
Stayed in Apr 2024
Family
8 review
4.7/5
Amazing
Posted on May 1, 2024
Environment: The hotel is right outside Exit C of Pengliuyang Subway Station, which is very convenient. A few steps away is the pink smile wall photo check-in spot. Facilities: The room is comfortable, the bathroom has plenty of hot water, and the restaurant on the 17th floor has a view of the Yellow Crane Tower. Service: Xuanxuan at the front desk is very efficient and attentive in checking in.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you very much for your support to the hotel. We are a little disappointed that we did not receive your full 5-point praise. It may be that the hotel still has some shortcomings. I hope you can point out our shortcomings next time you come, and we will try our best to do better. Xiaowei secretly tells you: close to [Line 5 subway entrance] [Yellow Crane Tower] [Yangtze River Bridge], and enjoy [zero stay service] [self-service laundry service] [gym] We serve with our heart so that every guest who comes to the store can feel the warmth of home. We hope that our service can bring you more surprises and touches, and look forward to your next visit!
Guest User
Deluxe Family Room
Stayed in Apr 2024
Family
2 review
4.3/5
Very Good
Posted on May 1, 2024
This trip to Wuhan was very pleasant, and I especially want to praise Vienna International Hotel. Every aspect was beyond my expectations. I recommend everyone to stay here. 1. Geographical location: It is really convenient. It takes only more than ten minutes to walk to the west gate of the Yellow Crane Tower. This gate is closest to the Yellow Crane Tower. 2. Convenient transportation. Metro Line 5 is just a few meters away. There are many buses around to go to Wuhan University, Guiyuan Temple and other attractions. 3. The room area is not bad, much larger than I expected. The sound insulation effect is a little worse, but it does not affect it. There is always hot water, the water volume is large, the drainage is very smooth, the room has no moldy smell, and the window can be opened for ventilation. 4. The parking lot is large, and there is an underground parking lot. Don't worry about the rain. 5. Service: It is relatively timely. The feedback problem is handled very promptly, and a breakfast voucher is also given, which is very considerate. 6. Breakfast: You can see the Yellow Crane Tower from the window. The breakfast variety is a little less. The hot dry noodles don't taste very good. Overall, it's okay.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for taking the time to give a sincere review of Vienna International Hotel (Yellow Crane Tower Pengliuyang Subway Station). I am very ashamed to bring you a bad feeling. Providing you with the best quality stay experience is the hotel's greatest pursuit! Regarding the breakfast problem, I have recorded it and will improve it immediately. In order to meet your daily needs, the hotel provides 28 varieties of healthy and nutritious breakfasts, hoping to provide you with the best breakfast experience. I recommend you to join our Vienna Gentlemen's Club to enjoy more different membership experiences. Welcome to come again next time!
Guest User
Superior Twin Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 30, 2024
The hotel is very clean and comfortable, the facilities are relatively new and there is no odor. The room is spacious and comfortable, and the bed is soft and warm, allowing me to get a good rest. The bathroom is clean and tidy, and all kinds of toiletries are available. The location of the hotel is also very convenient. It is in the bustling area of ​​the city center. The surrounding supporting facilities are complete, and it is very convenient to travel and easy to park.
Original TextTranslated by Google
Response from Property: [Close to subway station] [Butler service] [Free parking] [Convenient transportation] [Zero stop service] [Early morning service] [Self-service free laundry, gym] [Conference room] Thank you very much for your good comments, thank you for our meeting, and look forward to meeting you again. Xiao Wei secretly tells you that there is free parking in the underground parking lot during your stay. You can add our butler WeChat, and hundreds of butler items can be borrowed for free. The hotel provides free disposable razors, disposable toilet mats, disposable noise-proof earplugs, disposable sewing kits, disposable care kits, free luggage storage, etc. We met, indeed in the most beautiful years; we met, and are willing to provide you with the best service and quality; we parted, but we look forward to the next reunion together. Xiao Wei looks forward to meeting you again. Our hotel's good comments, we will continue to work hard to live up to your good comments. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Deluxe Family Room
Stayed in Apr 2024
Other
14 review
5.0/5
Outstanding
Posted on Apr 20, 2024
The hotel is surrounded by a good environment. The Yellow Crane Tower, Wuhan Yangtze River Bridge, and the Xinhai Revolution Museum are all nearby. You can see them from the restaurant on the 17th floor. The Yellow Crane Tower can be seen at the entrance of the hotel. You can use a telescope at the Yellow Crane Tower to see our car parked at the entrance of the hotel. It is a quiet place in a bustling city. The subway station is very close, just next to it. The room is clean and tidy, with a large space. My family complained that the breakfast variety is not enough, there are few choices, and I didn't see pickles, meat buns, etc.
Original TextTranslated by Google
Response from Property: You really have a pair of eyes that are good at discovering beauty. I am glad to see your good comments on the hotel's location, hygiene and service quality. Our hotel is close to the subway station, which is very convenient for travel. It is close to Wushang Dream Mall, where you can eat, drink, play and watch movies. At the same time, the restaurant on the 17th floor of the hotel provides guests with high-quality breakfast services. Wait for you to come again next time to experience the fun of in-depth play.
Yizhixiangzailushang
Superior Twin Room
Stayed in Apr 2024
Family
1 review
4.1/5
Very Good
Posted on Apr 17, 2024
The location is so convenient! You can almost get to the hotel lobby directly from the subway! It's very convenient to go anywhere. The room is clean and spacious, and the bedding is also good. The front desk clerk is very enthusiastic and patient. You can also delay check-out until 2 o'clock (because I visited the museum and didn't get back at 2 o'clock, I added 30 yuan to extend the room for another hour. I asked the front desk if this is negotiable? 😆) You can see the Yellow Crane Tower from the high-rise corridor window (I didn't order breakfast, so I don't know if you can see it from the restaurant). The tatami and small tea table and tea sets in the room feel very good. The last two pictures were taken downstairs of the hotel at night and during the day respectively.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your support to the hotel. We are a little disappointed that we didn't get your full 5-point praise. Regarding the check-out time of the hotel, Xiaowei tried his best to extend it to 2 o'clock for free. Regarding your feedback, we will give feedback to the upper level and we will try to do better. Looking forward to your next visit. Xiaowei secretly tells you: close to [Line 5 subway entrance] [Yellow Crane Tower] [Yangtze River Bridge], and enjoy [zero stay service] [self-service laundry service] [gym] at the same time. We serve with our heart to make every guest who comes to the store feel the warmth of home. We hope that our service can bring you more surprises and touches. Looking forward to your next visit!