Ethos Hotel Wuhan Riverside

Ethos Hotel Wuhan Riverside Reviews

Ethos Hotel Wuhan Riverside

No.1 Lihuangpi Road, Wuhan, ChinaView Hotel Details
Ethos Hotel Wuhan Riverside
Ethos Hotel Wuhan RiversideEthos Hotel Wuhan RiversideEthos Hotel Wuhan Riverside
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Ethos Hotel Wuhan Riverside Guest Reviews

4.7/5
Amazing
4801 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All Reviews(4801)
Positive reviews(4655)
Reviews with photos/video(1235)
Delicious breakfast(425)
Friendly front desk staff(364)
Great location(290)
Small room size(248)
Well designed(179)
Convenient for shopping(119)
Fantastic river view(44)
Awesome gym(31)
Negative reviews(146)
cathchu
Smart Suite
Stayed in Mar 2024
Friends
17 review
2.5/5
Posted on Mar 21, 2024
Not clean, bedsheet got hair Poor service, receptionist was not helpful nor friendly. At end of the trip we left a sweater and asked for collect-pay courier. No action until we called and chased again and again. Disappointing stay
Response from Property: Dear guest, we apologize for your unpleasant experience. We will take your feedback seriously and rectify it immediately. It is our fault that the receptionist fails to meet your expected service level. We will strengthen the training of staff's service consciousness and attitude to ensure that such a situation will not happen again.As for the sweater you left behind, we did have negligence, which brought you a lot of trouble and trouble, and we blame ourselves very much. We will improve the relevant disposal process of items left behind, strengthen follow-up efforts, and avoid such a situation again.Your opinion is very important to us. We will strive to improve the shortcomings and improve the quality of service. We hope to have the opportunity to regain your trust and provide you with a truly satisfactory stay experience. Once again, I would like to express my deep apologies to you and thank you for your outspokenness. ----------FOM CHRRY
Becca-Mary-Jane
Deluxe Room - River-View (Double bed)
Stayed in Feb 2024
Couples
1 review
4.5/5
Great
Posted on Feb 13, 2024
What a fabulous quirky boutique type hotel in a great location for exploring Hankou Bund Cultural Area, perfect spot for a stroll along the river park, the bund, the back streets and main stream shopping. Our room overlooked the Yangtze River so we had an amazing light show along the river bank every night till 10pm. The room was clean and bed large and comfortable, and we were happy for the bathtub (along with separate shower). Staff were amazing and despite our lack of Chinese they were very helpful and would always find us an English speaker if needed. Breakfast was wholesome and varied, with anything from Pastries to Re Gan Mian. The hotel had lots of facilities that we made use of, from the a fully kitted out laundry room (great as we'd been travelling a bit), gym and a fab rooftop bar with terrace. All round great experience and good value.
Response from Property: Thank you very much for your comments and feedback. We thank you very much for your presence and valuable opinions. We have always been committed to providing guests with the best accommodation experience, and your comments let us know more about the advantages and characteristics of our hotel. We have always considered the location of the hotel very important. We are located in the Bund Cultural District of Hankou, which is one of the best places to explore the local area. Your comments make us more aware of our commitment to providing guests with unique and personalized accommodation experiences. You mentioned clean rooms, large and comfortable beds, bathtubs (with separate showers) and healthy and varied breakfasts, all of which we have been trying to improve and optimize. We will continue to work hard to improve our service and facilities to ensure that guests can feel your evaluation and feedback again when they come again. Finally, we thank you very much for your comments and suggestions, and we will continue to strive to provide the best service and facilities to meet your needs and expectations. Have a good time in the hotel! --凡象er
Jong kyn
Ethos Superior King
Stayed in Feb 2024
Couples
12 review
5.0/5
Outstanding
Posted on Feb 12, 2024
Smooth checkin and the staff were friendly , near the bund but the breakfast can be improved
Response from Property: Dear guests, thank you for your comments. We appreciate your stay and apologize for your feedback on breakfast issues. We will continue to work hard to improve our service and provide you with a better stay experience. Our proximity to the Bund, the hotel has always been committed to providing comfortable, convenient accommodation, and our staff has been working hard to improve the quality of service. We believe your feedback will be seriously considered, and as soon as possible to take action, let you feel our sincerity and enthusiasm again. If you have any other needs or suggestions, please feel free to contact our customer service team, we will serve you wholeheartedly. Thank you again for your valuable advice. --凡象酒店er
CHAUVET
Ethos Superior King
Stayed in Jan 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 20, 2024
Very good location in the heart of Wuhan heritage, gpod service, room brand new, clean and quite!
Response from Property: Thank you very much for your comments! The hotel you described is very well located at the heart of Wuhan's heritage, giving us a better understanding of Wuhan's history and culture. Our Gpod service is also terrific, offering you personalised services that make you more comfortable and relaxed on the road. We are very concerned about your evaluation of the room, and the cleanliness and quietness you described are our goals. We will continue to work hard to ensure that every room can meet your expectations and provide the best service. If you have any other questions or need further assistance, please feel free to contact our customer service team. Thank you for your feedback and have a good trip!
SindreSindre
Ethos Superior King
Stayed in Jan 2024
Solo travelers
12 review
5.0/5
Outstanding
Posted on Jan 16, 2024
The location really is the hotel’s best feature. It is situated right by the river, and the there is a nice street market no more than 100 meters away. The lively Jianghan street is also somewhat close. The rooms are clean and staff is pleasant as well. They did call me several times after I checked out asking for a five-star review, which I do not appreciate. Otherwise no complaints!
Response from Property: The hotel's reply: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We We will continue to work hard and are always ready to welcome you back at any time. good luck! ------Fanxiang Hoteler
toriness
Ethos Superior King
Stayed in Sep 2023
Couples
49 review
5.0/5
Outstanding
Posted on Oct 4, 2023
Great hotel! Location is perfect on the Bund with lots of good restaurants and bars nearby. Half an hour to/from the airport. Room was clean every day, well appointed and very comfortable bed. We could see the Yangtze River from our window. Breakfast was excellent and staff all very friendly and helpful.
Response from Property: Dear customer, hello! Thank you for choosing Ethos Hotel and sharing your stay experience. We are glad to leave a good impression on you, and it is our honor to provide you with a comfortable and comfortable rest environment for your trip. A 5-minute walk from the beautiful Jiangtan Park and staying at the Ethos Hotel, you can not only enjoy the beautiful scenery of the Yangtze River, but also feel the unique neighborhood style of Wuhan. The interesting activity downstairs is the "Shehui" and "Alchemist" bars located on the first floor of the hotel, which are excellent places for you to enjoy time and light. We sincerely look forward to serving you again soon!
Guest User
Guestroom - River-View (Double bed)
Stayed in Mar 2024
Solo travelers
4 review
4.7/5
Amazing
Posted on Apr 2, 2024
Fantastic location with quality service provided by the hotel staffs. However breakfast can be improved a little bit better
cathchu
Stayed in Mar 2024
Friends
17 review
3.0/5
Posted on Apr 24, 2024
Rooms are small. Cleaning can do better Front desk staffs can be a lot more friendlier
Manfred
Deluxe Room - River-View (Double bed)
Stayed in Nov 2023
Couples
28 review
4.5/5
Great
Posted on Nov 25, 2023
Great Location with excellent view and lots of restaurants nearby. Breakfast was average and the room quite small. No desk, no chair. However, the bathroom is huge and the bed very comfortable.
Emanuel
Ethos Superior King
Stayed in Jan 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 12, 2024
Everything was amazing in this hotel!!! I super recommend to everyone stay here :)
Response from Property: Thank you very much for your comments. We will take your opinions very seriously and try our best to ensure your satisfactory experience. We are very proud to provide you with excellent service and facilities, and hope you can choose our hotel again. If you have any other needs or suggestions, please feel free to contact us and we will serve you wholeheartedly. Thank you again for coming!
Guest User
Deluxe Room - River-View (Double bed)
Stayed in Jan 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 3, 2024
Very good service and helping with booking events breakfast was amazing
Olivia Peng
Guestroom - River-View (Double bed)
Stayed in Apr 2023
Solo travelers
3 review
4.0/5
Very Good
Posted on Apr 27, 2023
Good location and amenities, friendly cleaner , concierge consider efficient.
Anonymous User
Ethos Superior King
Stayed in Jul 2023
Family
26 review
4.5/5
Great
Posted on Sep 12, 2023
Rooftop pub is run independently from hotel. Very small room. U can’t go to balcony either. Weird. Canteen is above average
Guest User
Deluxe Room - River-View (Double bed)
Stayed in Jun 2023
Couples
7 review
4.2/5
Very Good
Posted on Jun 25, 2023
Location is great on the riverside and within a short walk to some lively nice areas just nearby. The nearest metro station is a bit far but still reachable.
Response from Property: Hello, dear guest! Thank you for choosing Shimao Van Xiang Hotel in Jiangtan Wuhan and sharing your experience. We are glad that we can leave a good impression on you, and it is our pleasure to provide you with a comfortable and comfortable rest environment. The hotel is located at No. 1, Lihuangpi Road, Wuhan City, 5 minutes walk from the beautiful river beach park. The unique location has won unanimous praise from guests. You can not only enjoy the beautiful scenery of the Yangtze River, but also feel the unique neighborhood customs of Wuhan. Interesting activities are downstairs. The "Social Council" and "Alchemist" Bar located on the first floor of the hotel is the perfect place for you to enjoy your time. We are making progress and efforts every day to provide every guest with a thoughtful stay experience! We sincerely look forward to serving you again as soon as possible to get your full five praise! -----Van Elephants Hotel er
Guest User
Ethos Superior King
Stayed in Sep 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 2, 2023
Great location. Room was clean and functional. Would recommend.