Crowne Plaza Wuxi City Center Reviews
Crowne Plaza Wuxi City Center
No.18 Yonghe Road, Wuxi, ChinaView Hotel Details
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1 night
Crowne Plaza Wuxi City Center Guest Reviews
4.7/5
Outstanding
3266 review
Verified reviewsLocation4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All Reviews(3266)
Positive reviews(3196)
Reviews with photos/video(776)
Friendly front desk staff(543)
Delicious breakfast(413)
Perfect for kids(102)
Luxurious(33)
Great swimming pool(32)
Loved the night views(30)
Negative reviews(70)
Guest User
Crowne Plaza Superior Double Room
Stayed in Mar 2024
Business travelers
2 review
Amazing
Posted on Mar 21, 2024
The staff went out of their way to assist us with local transport and going the exstra mile to help us be comforyable and to make our stay pleasant. The Chines restaurant was a challange to eat at but room service food was lovely. Nearby parks to walk in is lovely also close to old city to feel some Chines culture. Thanks a lot
Response from Property: Dear guests,welcome to Wuxi, a city renowned for its picturesque scenery. Here you can indulge in the captivating beauty of Jiangnan and savor exquisite local cuisine.We look forward to meeting you again.Wish you a pleasant trip! General Manager/Cathy Yang
Peter Clouston
Crowne Plaza Superior Double Room
Stayed in Apr 2024
Business travelers
3 review
Posted on Apr 15, 2024
Good hotel but getting a bit old, but enjoyed my stay
Response from Property: Dear Guest, Thank you for choosing to stay at Crowne Plaza Wuxi City Center. We appreciate your feedback and will continue to improve our services and upgrade our facilities to ensure a satisfactory stay for every guest. Thank you again for sharing your experience and we look forward to meeting you again in the near future. Wish you a pleasant life! General Manager/Cathy Yang
Miq
Crowne Plaza Superior Twin Room
Stayed in Mar 2023
Couples
7 review
Outstanding
Posted on Mar 29, 2023
Nice hotels at perfect location! Greatful for the upgrade
The services are also excellent
Response from Property: Dear Guest, Thank you for taking time to share your feedback regarding your recent stay at Crowne Plaza Wuxi City Center! We are very glad to know that my colleague making your visit enjoyable. Meanwhile, we take your guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for you feedback, We looking forward to welcoming you back in the near future. Thank you / General Manager
Guest User
Crowne Plaza Superior Double Room
Stayed in Apr 2024
Business travelers
2 review
Outstanding
Posted on May 10, 2024
Friendly staffs, and good services
Response from Property: Dear guests,welcome to Wuxi, a city renowned for its picturesque scenery. Here you can indulge in the captivating beauty of Jiangnan and savor exquisite local cuisine.We look forward to meeting you again.Wish you a pleasant trip! General Manager/Cathy Yang
Anonymous User
Crowne Plaza Superior Double Room
Stayed in Dec 2023
Family
2 review
Outstanding
Posted on Jan 1, 2024
house keeping service is lovely.
Anonymous User
Crowne Plaza Superior Double Room
Stayed in Feb 2023
Business travelers
4 review
Very Good
Posted on Feb 16, 2023
Worth the price.
Good for Chinese local visitors. Breakfast choices may be limited for foreigners.
Will return soon.
Response from Property: Dear Guest, Thank you for taking time to share your feedback regarding your recent stay at Crowne Plaza Wuxi City Center! We are very glad to know that my colleague making your visit enjoyable. Meanwhile, we take your guest comments very seriously and we have passed on your comments about breakfast to the Food and Beverage team.Thank you again for you feedback, We looking forward to welcoming you back in the near future. Thank you / General Manager
RANJITH
Crowne Plaza Superior Double Room
Stayed in May 2024
Business travelers
1 review
Outstanding
Posted on Jun 3, 2024
Very good hotel.
Response from Property: Dear guests,welcome to Wuxi, a city renowned for its picturesque scenery. Here you can indulge in the captivating beauty of Jiangnan and savor exquisite local cuisine.We look forward to meeting you again.Wish you a pleasant trip! /General Manager
Sandeep
Crowne Plaza Superior Twin Room
Stayed in Sep 2023
Business travelers
5 review
Amazing
Posted on Sep 23, 2023
Lovely experience, nice staff
Response from Property: Dear Guest, Thank you for taking time to share your feedback regarding your recent stay at Crowne Plaza Wuxi City Center! We are very glad to know that my colleague making your visit enjoyable. Meanwhile, we take your guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for you feedback, We looking forward to welcoming you back in the near future. Thank you / General Manager/Cathy Yang
Guest User
Crowne Plaza Superior Double Room
Stayed in Jan 2023
Business travelers
9 review
Outstanding
Posted on Jan 24, 2023
Nice breakfast, big room, the team was excellent, fluent english 👌👌
Response from Property: Dear Guest, Thank you for taking time to share your feedback regarding your recent stay at Crowne Plaza Wuxi City Center! We are very glad to know that my colleague making your visit enjoyable. Meanwhile, we take your guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for you feedback, We looking forward to welcoming you back in the near future. Thank you / General Manager
younga
Crowne Plaza Superior Twin Room
Stayed in Jan 2022
Solo travelers
21 review
Amazing
Posted on Jan 10, 2022
Great hotel out of the city center. Has a full gym and a heated swimming pool which was a delight to use.
Response from Property: Dear GUEST, Thank you for taking the time to tell us about your experience at Crowne Plaza WUXI CITY CENTER. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Again, thank you for choosing Crowne Plaza,。Sincerely, Joanna Li / General Manager
Sultan
Crown Plaza Superior Room
Stayed in Aug 2021
Business travelers
1 review
Outstanding
Posted on Aug 20, 2021
Really enjoy the living, especially the location is quite good, just across the river makes your trip mo beautiful.
Response from Property: Dear GUEST, Thank you for taking the time to tell us about your experience at Crowne Plaza WUXI CITY CENTER. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Again, thank you for choosing Crowne Plaza. Sincerely, Joanna Li / General Manager
Heyang
Crowne Plaza Superior Double Room
Stayed in Jan 2022
Couples
4 review
Outstanding
Posted on Jan 5, 2022
Pretty good location and service quality.
Response from Property: Dear GUEST, Thank you for taking the time to tell us about your experience at Crowne Plaza WUXI CITY CENTER. I am pleased to hear you enjoyed your stay with us. I'm glad you like the location of our hotel and are satisfied with our service.It's something our staff takes great pride in, so we value your feedback. Crowne Plaza Wuxi City Center is conveniently located in the Liangxi District, the CBD area of Wuxi City, offering a perfect view to the Grand Canal, foothills of the Huishan, and full view of the city scenery. The hotel is surrounded by plenty choices of transportation, shopping malls, gourmet street and historic sites. 400 well-decorated rooms provide the highest convenience to visitors coming for any purposes.We hope you will visit us again.Again, thank you for choosing Crowne Plaza.Sincerely, Joanna Li / General Manager
Yuanwohuanxiaoguoyisheng
Crowne Plaza Superior Double Room
Stayed in Jun 2024
Business travelers
16 review
Outstanding
Posted on Jun 25, 2024
The hotel environment is good, the front desk service is very warm and thoughtful, and the guest rooms are cleaned promptly and efficiently. We arrived at the hotel in the morning, and because the hotel manager Zhao contacted us in advance, the room was ready very early, and they also helped us upgrade to a canal view room for free. The staff can put themselves in the guests' shoes! It was a very satisfying stay. Staying in this hotel made me feel the warmth of home, the beds were comfortable, the supplies were thoughtful, and the service was meticulous. It is an ideal place to stay for business trips and travel.
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Qiyuedezhouzhou
Crowne Plaza Superior Twin Room
Stayed in Jun 2024
Solo travelers
11 review
Outstanding
Posted on Jun 25, 2024
Crowne Plaza Wuxi City Center is strategically located. There is a lakeside park opposite the hotel with a nice environment. The hotel is backed by the canal and is surrounded by Taihu Square, Maoye Tiandi, and Meilin Center. It is 900 meters away from the Taihu Square subway entrance, making it convenient for travel. Manager Zhao at the front desk contacted us in advance and knew that we were bringing an 11-year-old child. He also helped us add a bed for free and put a small gift in the room. I was very satisfied with this stay.
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Anonymous User
Crowne Plaza Superior Twin Room
Stayed in Jun 2024
Family
10 review
Outstanding
Posted on Jun 23, 2024
Five-star quality, five-star facilities, five-star service. The room was upgraded immediately after checking in. The warm and thoughtful service of Xiao He at the front desk was heartwarming. She also solved the breakfast for the children. The high service standards of the hotel were reflected in the meticulous service. The room was spacious and bright, the scenery outside the window was pleasant, and the whole hotel was quiet and comfortable. The check-out was delayed until 2 pm the next day. Next time I come to Wuxi, I will stay at Crowne Plaza Hotel!
Original TextTranslated by Google
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