ZMAX HOTELS (Wuxi Singapore Industrial Park Airport Store) Reviews
ZMAX HOTELS (Wuxi Singapore Industrial Park Airport Store)
7-D-1, 7 Commercial Street, Xingchuang 6th Road, Wuxi, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
ZMAX HOTELS (Wuxi Singapore Industrial Park Airport Store) Guest Reviews
4.7/5
Outstanding
1085 review
Verified reviewsLocation4.7
Amenities4.7
Service4.8
Cleanliness4.7
Filter by:
Sort by:
All Reviews(1085)
Positive reviews(1070)
Reviews with photos/video(65)
Friendly front desk staff(243)
Awesome amenities(118)
Many amenities(93)
Delicious breakfast(37)
Perfect for business trips(31)
Well designed(28)
Easy to call taxis(20)
Close to airport(19)
Negative reviews(15)
Guest User
Stayed in Jul 2023
Solo travelers
1 review
Posted on Jul 30, 2023
The patience and service of the front staff Thank you. just in the room The smell of cigarettes was so strong that it was embarrassing.
Thank you.
Response from Property: Dear guests, thank you for staying at ZMAX Manxi Hotel and giving us your real stay experience! We are very sorry for the bad stay experience you have. Xiao Z expresses his sincere apologies on behalf of all the staff. After receiving your feedback on the odor in the room, we have contacted the relevant staff for investigation and improvement as soon as possible. If you encounter any problems during your stay, you can call the front desk number "0" and we will handle it for you in time~ Xiao Z deeply regrets your experience during your stay and also thanks you for your feedback, so that we can find these problems in time and we will rectify them as soon as possible. Here, all the staff of the hotel once again sincerely say to you: I'm sorry! We value the opinions and various issues raised by every guest. And we are willing to promise to continuously improve the quality and standards in future services to provide guests with a more satisfactory stay experience.
Guest User
Featured Room - Double Occupancy (Double bed) (No window)
Stayed in Apr 2023
Business travelers
3 review
Very Good
Posted on May 3, 2023
CHEAP AND BEST
ReadingPisces
Guestroom - Double Occupancy
Stayed in Apr 2021
Friends
2 review
Outstanding
Posted on Jul 11, 2021
It was a beautiful accommodation. The rooms were tidy and clean. Remote controlled lights and heating. Wish I had stayed longer.
miss nine9
Stayed in Mar 2024
Friends
2 review
Outstanding
Posted on Mar 23, 2024
Location: European Style Plaza
Transportation: Subway, bus, Didi taxi are all very convenient.
Facilities: Complete equipment, washing machine and dryer, very convenient.
Service: The service staff are very gentle, especially Nana.
The breakfast is good
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for staying at the hotel and giving a high evaluation. Every section of the hotel is constantly working hard to provide more meticulous and timely services to every guest who comes to the store. I am very happy to see your recognition of our work. With your trust, we will continue to make progress and be ready to provide every guest with high-quality services. We look forward to your visit again!
Guest User
Stayed in Dec 2023
Business travelers
1 review
Outstanding
Posted on Dec 15, 2023
I booked this hotel right after arriving in Wuxi. Overall it was pretty good. Especially the front desk lady Mumu, who was very patient. She patiently explained everything during the check-in process. The room was also good, with the best value for money among the nearby hotels. It was great.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your thoughtful review. We have been committed to providing every guest with a home-like service, so that you can relax and enjoy your stay. I am glad that you are satisfied with our breakfast, location and facilities. Your recognition of us is the greatest encouragement for our continuous progress. At the same time, thank you for your company along the way. I look forward to your next visit!
Guest User
Stayed in Dec 2023
Other
1 review
Outstanding
Posted on Dec 10, 2023
The room was well arranged and the front desk staff provided good service.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Xiao Z and leaving this review. Your satisfaction makes us extremely happy; your strong recommendation makes us feel honored. Your satisfaction gives Xiao Z the motivation to "go to the next level"! Looking forward to your stay again~ Xiao Z will definitely surprise you~ ZMAX Manxi Hotel Wuxi Singapore Industrial Park Airport Branch, which is good in all aspects, can win your love. We know that only with unremitting efforts can we do better. See you next time!
Guest User
Stayed in May 2024
Family
2 review
Outstanding
Posted on May 5, 2024
The hotel is surrounded by complete facilities, convenient for self-driving travel, nice rooms, warm accommodation, and reasonable prices for May Day. Highly recommended!
Original TextTranslated by Google
Response from Property: Dear customer: Hello! Thank you for taking the time to give a good review to Xiao Z. Xiao Z is very happy to see that you are satisfied with your stay. Xiao Z is very happy! When you are away from home, staying comfortably is the expectation of every guest, and it is also the service goal of Xiao Z. Xiao Z will definitely live up to expectations and provide the most enthusiastic and thoughtful service. Looking forward to meeting you next time~ I wish you a happy life~
Guest User
Stayed in Apr 2024
Business travelers
3 review
Outstanding
Posted on Apr 28, 2024
It is close to the industrial park. It is very convenient. There are some snack bars around. It is not far from the airport and the East Railway Station. It is quite comfortable.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Stayed in Apr 2024
Business travelers
10 review
Outstanding
Posted on Apr 4, 2024
Very close to the airport, convenient transportation. The best choice for transit. The staff are very polite. Including the front desk staff Mumu and the room aunt, they will greet you when they see you.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your satisfactory five-point praise! Providing high-quality services to guests has always been the philosophy of every zaoer. Seeing your recognition, zaoers are very happy. We will continue to work hard to let more customers experience our sincere service. Whether you are traveling for business or tourism, ZMAX HOTELS must be your best choice~
Anonymous User
Stayed in Aug 2023
Other
2 review
Outstanding
Posted on Aug 31, 2023
Very comfortable, the room is clean and tidy, but the floor is uneven in some places
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for staying at ZMAX Manxi Hotel Wuxi Singapore Industrial Park Airport Branch. Your recognition is our greatest happiness. Because of you, we are always touched. The love is deep and unchanged. Zaoer will always strictly control the sanitation service and clean the sanitation thoroughly in time to create a warm and comfortable environment for you. The meticulous and thoughtful service is only to make you feel at home. We are also very pleased to see that you are comfortable. Looking forward to your visit again!
Luoleqihuangong
Featured Room - Double Occupancy (Double bed) (No window)
Stayed in Dec 2023
Business travelers
3 review
Outstanding
Posted on Dec 15, 2023
The guest room is clean, the pure cotton sheets and quilt covers are very comfortable to use, the front desk clerk Mumu has a very good attitude, it is very close to Xinzhou Ecological Park, there are bicycles on the square, and it only takes one kilometer to ride there.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your thoughtful review. We have been committed to providing every guest with a home-like service, so that you can relax and enjoy your stay. I am glad that you are satisfied with our breakfast, location and facilities. Your recognition of us is the greatest encouragement for our continuous progress. At the same time, thank you for your company along the way. I look forward to your next visit!
Guest User
Guestroom - Double Occupancy
Stayed in Oct 2023
Other
1 review
Outstanding
Posted on Oct 18, 2023
Good hotel for exams
Original TextTranslated by Google
Response from Property: Thank you for your recognition of ZMAX Manxi Hotel Wuxi Singapore Industrial Park Airport Branch. We are honored! We are committed to serving every guest on the road and making strange cities no longer strange. This is our eternal pursuit! Satisfaction is the starting point, and it also motivates us to work harder to improve service quality. Thank you again for your appreciation and love for ZMAX Manxi Hotel Wuxi Singapore Industrial Park Airport Branch. We look forward to meeting you next time!
Ha Chan
Stayed in Nov 2023
Friends
2 review
Great
Posted on Nov 21, 2023
I wasn't going to give it five stars, but because I didn't remember that I dropped a Bluetooth remote control, they promptly informed me. I thought it was probably a mistake because it wasn't mine. They took the trouble to ask me to confirm again, and they figured it out later. If you helped me mail it back in time, it must be five stars. I hope the front desk will smile a little and it will be better. Come on💪💪💪
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for sharing your stay experience in your busy schedule. Seeing your good comments, we are immediately filled with warmth. Your praise for us is the biggest source of motivation on our way forward. We will also continue to work hard, never be satisfied with the status quo, and constantly improve our service standards. We look forward to your patronage again and hope to gain your recognition through our services again. Let you stay comfortably, have fun, and eat at ease!
Anonymous User
Featured Room - Double Occupancy (Double bed) (No window)
Stayed in Nov 2023
Solo travelers
15 review
Outstanding
Posted on Nov 17, 2023
It's rare to find such a cost-effective hotel in the European Style Plaza, and it's also close to the company where I'm on business. I booked a video room, no windows, but I felt safe living alone. The room is very smart, with Tmall Genie. The projection screen is large, the takeaway is delivered by a robot, and the service is very good. Overall, it's a good value for money
Original TextTranslated by Google
Response from Property: Hey, my good friend who came to experience ZMAX Manxi Hotel·Wuxi Xinpo Industrial Park Airport Store, thank you very much for your recognition of the service of ZMAX Manxi Hotel·Wuxi Xinpo Industrial Park Airport Store. Delicious craft beer, elements of smart hotels, etc. are carefully integrated into every experience of the hotel. All the partners of ZMAX Manxi Hotel·Wuxi Xinpo Industrial Park Airport Store must try their best to do better and better. I hope to have your encouragement on the road of brewing freedom. I look forward to your visit again, and be free and ZAO together~
Guest User
Stayed in Aug 2023
Business travelers
1 review
Posted on Aug 3, 2023
There are insects crawling on the ground
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay in our hotel. We are sorry that we did not bring you a good stay experience. Xiao Z sincerely apologizes to you on behalf of all the staff. Xiao Z has informed the hotel management as soon as possible about the situation that you found bugs in the room. We attach great importance to the occurrence of such problems and deeply regret that your stay experience is affected by this thing that should not have happened. The hotel will conduct cleaning training on details in the near future to improve the sensitivity and attention of room cleaners to sanitary details, strengthen the cleaning of every corner and dead corner of the room, and the cleaners will self-check and strictly review every detail of hygiene to ensure that the hotel's hygiene conditions meet the highest standards. At the same time, we will also strengthen the cleaning and pest control of the environment around the hotel to prevent similar situations from happening again. We are well aware that this bad stay experience has caused you trouble and inconvenience, and we sincerely apologize to you again. In the days to come, we will continue to improve and provide a better stay experience for every guest. Thank you again for your feedback, and we also hope that you can give us an opportunity to show our service sincerity again. I wish you a pleasant day~
Trending Searches
Recommended for you
Villa Chez Batista ReviewsLorin Solo Hotel ReviewsCountry Inn & Suites by Radisson, North Little Rock, AR ReviewsOsaka Tokyu Rei Hotel ReviewsThree Corners Ocean View El Gouna - Adults Only ReviewsLa Charm Hoi An Hotel & Spa ReviewsVivanta Coimbatore ReviewsWolfeboro Inn ReviewsBaymont by Wyndham Columbia Fort Jackson ReviewsNana Vientiane Hotel ReviewsB2 Riverside Premier Hotel ReviewsIbis Budget Paris Gennevilliers ReviewsSeagate Hotel ReviewsThe Roseate Edinburgh ReviewsAlani Hotel & Spa ReviewsSani Hotel ReviewsCho Hotel ReviewsB&B Hotel Barcelona Viladecans ReviewsSuites at Congress Ocean Drive ReviewsAtour Hotel Shenzhen Futian CBD Civic Center ReviewsCabinn Metro HotelVilla PapayaY HotelUrari Takeo Garden Terrace Spa ResortsSt Raphael ResortDuong Chan HotelAUSOTEL by Argyle Guangzhou Baiyun International Airport Renhe Metro Exit BKyriad HotelChaba Cabana Beach ResortCity Express Hotel (Wuhan High-speed Railway Station East Plaza)