Moxy Xi'an Downtown Reviews

Service was Excellent ! Hotel is very comfortable! Breakfast was good ! Highly recommended

MOXY hotel in the center of Xi’an is amazing. The staff is very nice and trying to help with any issue. I can fully recommend to stay there as well with children.

Nice new hotel near Bell Tower. Comfy room. Morning staff was nice to help me book attraction tix and call for taxi.

We love the vibes of the hotel and how it is conveniently located to many of popular eateries and food street. The metro exit is just outside the hotel which makes travelling really easy as well. We did not manage to try out all the facilities but what stood out was the VR game and the karaoke kiosk. They also have some games in the lobby to help kill your time. Would also like to commend May and Lemon for their kind help and service when checking us in. The concierge was also friendly and helpful though not fluent in English. Space wise in the hotel was also comfortable and they even have a air purifier in our room. Another bonus point was that they have the Chinese traditional costume kiosk and photographer for just 499 RMB which is super convenient because you can just have your makeup done and return it the next day right at the lobby.

Pretty friendly staff, clean, altho the last day I saw a tiny baby cockroach in the bathroom floor, it was pretty clean the entire room, not sure where did the baby cockroach come from.

This is a real gem in the area. Service was really good with robot delivering bottled water to my room. KTV was one of the surprises, too! Customer service was excellent especially 梅明星, two ladies who offered me warm birthday wishes and the other gentleman at the front desk who helped me book a massage. The location is very close to metro with popular restaurants nearby. All these have made my first Xian trip an unforgettable experience.

This facility is outstanding. Central location helps access many of the points of interest. Location is very close (3-5 minute walk) to line 2 or 6 access portals for subway. They do a great job at breakfast so be sure to take part in that. Welcome drink in the evening is a nice touch. Rooms are immaculate and very modern and clean. Laundry facility is located near lobby. We would highly recommend this facility. It’s also a part of the Marriott family of hotels so be sure to include your Bonvoy number for credit.

Awesome location. New modern rooms. Friendly staff. Will stay again.

This hotel is in the central . Street food is about a few minutes walk. Bell tower is a few minutes walk. Shopping is around too. The hotel is modern, the room is a bit small but comfortable.

We had a wonderful stay at Moxy YiShu Cultural district in Xian last week. Design of the hotel is a step forward from 'old school' & is full of vitality. Its central location right next to the Bell Tower is so convenient to visitors. The staff is extremely friendly & helpful. Joy from the front desk took us to the bus stop after work to ensure that we could find our way the subsequent morning. Her colleagues at the front desk working the morning shift are equally helpful in working out WeChat payments with us. The team really made us feel at home. We would definitely recommend Moxy to anyone visiting Xian.

Our experience here was excellent! The stuff is friendly, the room tidy and nice, and the breakfast delicious. Thank you!! 👍🏻

This hotel was amazing. Great location near the bell tower and an abundance of restaurants. The metro is a closeby too. The rooms were clean and unique. The staff were very friendly and accommodating. We were given free welcome cocktails and snacks on the first day. The manager, Daisy, was especially helpful. There are a few games to play in the lobby/bar area. Just a tip for checking in: the check in counters are on the second floor in the bar. There's no English sign for this.

The location of the hotel is very central and convenient to get to places if you were to use the metro. The metro is only 3 mins away and you can walk to most of the attractions around the bell tower. However, the rooms can be noisy in the day time as the performance square is just beside it and have opera singing almost everyday in the afternoon during my stay there. This doesn’t bother me as I am out most of the time in the afternoon. The staff were very friendly and helpful, the rooms are clean and spacious. I would like to thank Joy and Lemon especially for helping me sort out my speed train tickets when I have problem trying to book online. They both were very helpful during my 3 nights stay there. They were very service oriented and are both a treasure to the hotel management. Because of their good and friendly service, I returned to stay after my trip back from Huashan.

Staff were very helpful and friendly and accommodated our check-in late at night. The location is excellent as it is within walking distance to the Muslim street. The MRT station is just outside of the hotel.