Comments:
1. After checking in, the front desk staff can take guests on a tour and explain the opening and closing times of the gym, bar, and breakfast to the customers. Including the coffee cart at the door. After I checked in, the front desk politely sent me to the room, but did not introduce anything. I personally think that it would be better to introduce the location and opening hours of the hotel facilities in detail when sending customers to the room.
2. Soup was delivered at 9:30 pm on the day of check-in. It was very good and heartwarming. But the time was unreasonable. It would be better to change to a glass of milk during this time period. Although I haven't rested yet. But I think some people will feel disturbed. Thank you to the lady who delivered the soup.
Check-in experience:
The hotel is nice, not big, with a total of three floors. The room I stayed in was on the first floor, next to the lobby. I could hear walking and talking.
The cleaning was in place, and the aunt who cleaned the room would put the clothes in order. And never ring the doorbell to disturb the customers' rest. I went out in the afternoon and came back at night to clean the room.
The front desk would deliver takeout to the room, and knocked on the door at two o'clock in the morning to deliver our takeout.
The breakfast restaurant is not big and there are not many varieties. But the taste is excellent and the service is also very good. Half buffet and half ordering is my favorite breakfast style. There were not many people when I checked in, and the two young ladies in charge of the service spoke too gently. Who said that people in Xi'an are fierce? They can't even speak fiercely.
The staff, regardless of age or gender, have good attitudes. The hardware of the guest room is very good, equipped with a Dyson hair dryer. Parma shampoo and conditioner set. Overall, it is worth the price. But it should be overpriced during the holidays. I will consider staying again next time I come to Xi'an. The decoration style is the one I like. My friend wanted to stay in W but I declined three times. This hotel has a sense of hidden luxury. It is still worth experiencing once. Finally, thank the staff for their attentive service.
Original TextTranslation provided by Google