Merlinhood hotel(Convention center branch,Dayan pagoda,Xiaozhai Qujiang district, Xi'an)

酒店服務熱情周到酒店不錯推薦大家酒店距離賽格商場方便，還有酒店得礦泉水也是不限量得

The hotel is located within the Third Ring Road. I checked in at about 12 am in a pet-friendly room. When I checked in, I told the front desk guy that I needed to check out at 4 pm and he said ok👌 (the whole first floor is a pet room, the price is higher than the ordinary room. The hotel responded that there is a 100 yuan cleaning fee) I think the price is OK, mainly because you can bring your pet. There are a lot of mosquitoes in the room and the smell of air freshener is particularly strong. I won't say anything about these. When the air conditioner is turned on, the sound is like a tractor. Doesn't the hotel do regular maintenance? Later the hotel changed my room and I was told that I had to change the room card myself and their service attitude was extremely bad (first of all, I came to stay in the hotel, not to provide services for your hotel). After changing rooms, the air conditioner became quieter, but I don’t understand why you charged a cleaning fee for each room and why there was a lot of dog urine in the room (see Picture 1 and Picture 2, and there was also urine on the curtains. I wasn’t mad at this time). At about 12:30 in the morning, my husband and I took Curly to take a walk downstairs. At the corner of the elevator, we met a large German Shepherd, which weighed about 130 pounds (approximate appearance, see Picture 4). The owners were a couple and couldn’t hold back his dog (Picture 3 is my little Teddy Curly). The large German Shepherd walked towards Curly (Curly was a furry child who had never seen the world. He had never seen such a big dog and was so scared that he couldn’t walk on the spot). After my husband picked up Curly, the German Shepherd ran towards me. Fortunately, his owner held him back (the hotel corridor was very dark at night and it was really scary. If I hadn’t walked close to the wall at that time, I might have said hello to the German Shepherd). ) So I want to know why the hotel allows large dogs to move around in public areas even though it knows that large dogs are prohibited within the Third Ring Road? If a large dog really pounces on someone, will the hotel have emergency measures? I think every pet needs to show its ID and vaccination record when checking in. If a cat with ringworm gets on the bed, can it be transmitted to humans? I really don’t understand why the hotel has to knowingly break the law. Around two o’clock the next day, the front desk called me and told me that I would need to pay a room fee of 50 yuan for a one-hour delay in checking out (I had already informed the front desk that I would check out at 4 pm when I checked in, and the front desk also said that it was no problem. They are just going back on their words). After checking out, I took the parking ticket and left the parking lot, but the property security guard told me that the hotel required me to pay the 63 yuan fare myself. I was speechless. The hotel employee looked at the personal information on my ID card and called me to ask me to give a good review instead of a bad one. Thank you so much. This is the first time I’ve stayed in such a bad hotel. I hope you close down soon.

酒店在高速路口附近，距離大唐不夜城3公里，前台服務態度點贊，下午退房晚，有自助洗衣房，推薦一下!

酒店服務熱情周到，房間挺安靜，也有窗户，又多續住了一晚，酒店距離周邊的賽格商場方便，總體不錯

酒店工作人員服務熱情，門口有免費的停車場，房間礦泉水和咖啡包都是免費使用的，可以帶寵物入住，非常開心的入住。

酒店服務熱情周到，房間也是蠻寬敞的酒店有免費的茶歇可以使用，而且也可以免費停車，酒店距離賽格商場方便！

房間很寬敞，交通很便利，早餐豐富，還有免費的早+中+晚茶點+夜宵，一家人很喜歡

酒店服務熱情周到，還送了早餐，房間也是蠻寬敞的，酒店距離賽格商場很方便，推薦大家！

真的不錯，老酒店🏨還是值得選擇