Starway Hotel (Xi'an Bell Tower Huimin Street)

Starway Hotel (Xi'an Bell Tower Huimin Street) Reviews

Starway Hotel (Xi'an Bell Tower Huimin Street)

No.60 Luomashi, East Street, Xi'an, ChinaView Hotel Details
Starway Hotel (Xi'an Bell Tower Huimin Street)
Starway Hotel (Xi'an Bell Tower Huimin Street)Starway Hotel (Xi'an Bell Tower Huimin Street)Starway Hotel (Xi'an Bell Tower Huimin Street)
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Starway Hotel (Xi'an Bell Tower Huimin Street) Guest Reviews

4.8/5
Excellent
2582 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All Reviews(2582)
Positive reviews(2548)
Reviews with photos/video(704)
Easy to get around(468)
Delicious breakfast(296)
Friendly front desk staff(278)
Close to metro(215)
Convenient for shopping(100)
Perfect for kids(50)
Has rooms for families(28)
Excellent afternoon tea(17)
Negative reviews(31)
Guest User
Superior 2-bed Room
Stayed in May 2024
Family
12 review
5.0/5
Outstanding
Posted on May 31, 2024
Very good location and services. Room is clean and just some noice at night time. .Location is nearby Bell and Drum Tower. Counter Front lobby has very good services mind.
Response from Property: Hello, dear guests. I'm sorry I didn't bring you a perfect check-in experience. We will correct your questions in time. Thank you for your presence and look forward to bringing you a new stay experience next time!
par13
Queen Room
Stayed in May 2024
Family
9 review
5.0/5
Outstanding
Posted on May 24, 2024
The staff are very welcoming and helpful. Helped us buy tickets for the show. We were early to check in and they also provided us free breakfast! Breakfast has lot of options too. The location is amazing The bell tower, drum tower, muslim quarter, great mosque and city wall can be reached by walking. Will definitely recommend to anyone staying in xian.
Response from Property: Thank you for your high evaluation, your satisfaction is the greatest encouragement to us, it is honored that our service can be so highly appraised by you, we will continue to maintain this enthusiasm and sincerely serve the guests! Look forward to your coming again
Dixon Tioh
Zero Pressure Family Room
Stayed in May 2024
Family
7 review
5.0/5
Outstanding
Posted on May 16, 2024
Love the clean and organized room! The breakfast spread was really good as well! Same as the service for the hotel is really good!
Response from Property: Thank you for your high evaluation, your satisfaction is the greatest encouragement to us, it is honored that our service can be so highly appraised by you, we will continue to maintain this enthusiasm and sincerely serve the guests! Look forward to your coming again!
Frederickyeo
Superior Queen Room
Stayed in May 2024
Couples
23 review
5.0/5
Outstanding
Posted on May 18, 2024
The hotel's prime location near the Bell and Drum towers, as well as its proximity to a metro station, made it easily accessible to various attractions. The surrounding area offered a wide range of dining and shopping options. The hotel staff were friendly and helpful. While the room was cozy and comfortable, it could have been better maintained, as the walls were stained.
Response from Property: Thank you for your high evaluation, your satisfaction is the greatest encouragement to us, it is honored that our service can be so highly appraised by you, we will continue to maintain this enthusiasm and sincerely serve the guests! Look forward to your coming again
van der Veen
Parent-child Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on May 6, 2024
Really nice hotel, we felt very welcome! All thanx to miss Xiao! Great services like bottleneck water available and free clothes washfacility (washing and drying combinations, very handy for a travelling family). Very nice and spacious room with a couch and table. We had a nice water / movietheme wall that my child really liked. Big toilet and shower area and nice soft and big towels, also all kinds of items that you could wish for if you had forgotten them yourself; combs, toothbrushes, cotton swabs, slippers, etc., etc. Also clotheshangers and area available for coats and like. That together with a retractable clothesline are really handy for hanging clothes to dry. And a waterboiler, tea and cups (and bottled water as said before) are also available. The breakfast is nice and has a combination of continental and Chinese items available. Also always a selection of drinks and a selection of fruits available. Nice and quiet area with nice seating and tables available. Very relaxed. Not forgetting the A-type location, in the center of Xi'an, near the Bell Tower, right at a food market, near small supermarkets and a shopping center, really close to the subway network (really easy to use). The muslimquarter is at a walking distance. Lots of areas in the city center are at a walking distance because of the central location. Taxis are also readily available. The hotel also has touristic destination travel services available. This is a hotel that I will come back to. Great experience!
Response from Property: Dear guests, thank you for your recognition. Every need of the guests is the direction we sincerely strive for. We will certainly work harder to create a five-star standard, looking forward to the next trip, we can create more beautiful services for you.
mnnnnntt
Queen Room
Stayed in Apr 2024
Friends
3 review
4.7/5
Amazing
Posted on Apr 15, 2024
room has large space, good location nearby provides street food, stores, a department store, and a three-minute walk to the metro. However, it can be a bit noisy at night due to the nearby market.
Response from Property: Dear guests, thank you for staying and providing us with the opportunity to serve you. Your comments have support and suggestions are our very rare precious wealth, we will continue to work hard to improve various services, and hope to meet you again. I wish you a happy mood and family happiness.
Minh Phuong 1208
Queen Room
Stayed in Apr 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Apr 8, 2024
Location is the best, 5 minutes waking distance to Bell tower, Drum Tower, Ancient city wall. Breakfast is simple but enough for your need. The hotel is located in the food street, convenient but very private room, no noise, no smell. Bed & services are 5* standard, especaliiy the staff, they do not speak English but using phone app to communicate and take personal cares to the guest needs
Response from Property: Dear guest: Hello, thank you for choosing to stay at our hotel and giving us a five-star rating. Your support is the greatest driving force for us to move forward. We have been working hard to create a warm and comfortable living environment for our guests, and look forward to your visit again!
HANG CHEW
Queen Room
Stayed in May 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 18, 2024
is very good
Response from Property: Thank you for your high evaluation, your satisfaction is the greatest encouragement to us, it is honored that our service can be so highly appraised by you, we will continue to maintain this enthusiasm and sincerely serve the guests! Look forward to your coming again
Guest User
Queen Room
Stayed in May 2024
Couples
1 review
4.7/5
Amazing
Posted on May 25, 2024
I recently had the pleasure of staying at Starway Hotel and I must say it exceeded my expectations in every way. Upon arrival, I was delighted to receive a complimentary room upgrade, which set the tone for a fantastic stay. The room was spacious and impeccably clean making it a perfect sanctuary after a long day of travel. The staff at Starway Hotel truly went above and beyond to make my stay memorable. They were incredibly helpful, particularly with managing my flight schedule. When I encountered issues with my flight, they assisted promptly and effectively, ensuring I had all the information and support I needed. Their genuine care and professionalism made a stressful situation much more manageable. Breakfast each morning was a highlight of my stay. The variety and quality of the food were outstanding, and it was something I genuinely looked forward to each day. From fresh pastries and fruits to delicious hot options, there was something to please every palate. Additionally, the hotel's location is fantastic. It is conveniently situated close to major attractions and public transport, making it easy to explore the city. Whether you are visiting for business or leisure, the location couldn't be more perfect. Overall, my experience at Starway Hotel was exceptional. The combination of a complimentary room upgrade, outstanding staff, delightful breakfast, and prime location make it a top choice. I highly recommend it to anyone looking for a comfortable and enjoyable stay.
Response from Property: Dear guests: Hello, thank you for your praise. We will work harder to do a good job in our quality, hotel self-service breakfast, the special launch of "one trip" special Shaanxi minced noodles, bring you an excellent experience in taste, all kinds of rich western bread for you to choose, the young and diversified room will bring you a better and better experience. Looking forward to seeing you next time!
Karina Miria
Superior Queen Room
Stayed in May 2024
Friends
4 review
4.7/5
Amazing
Posted on May 12, 2024
Busy hotel, staff are lovely. Our room was cleaned daily. Breakfast was fine. Perfect location, accessible to bell tower, drum tower, city wall. Tour guide will pick you up from hotel to go to Terra-cotta warriors mausoleum. Easy to access from metro. Take train to Xi’an station and exit at F, turn right down the busy food street, right again and sharp look right there’s a lift on the right that’s signposted Starway Hotel.
Response from Property: Dear guests, thank you for your recognition. Every need of the guests is the direction we sincerely strive for. We will certainly work harder to create a five-star standard, looking forward to the next trip, we can create more beautiful services for you.
MW MB, Canadian retirees
Superior Queen Room
Stayed in Apr 2024
Couples
18 review
4.5/5
Great
Posted on Apr 29, 2024
We stayed one night between long train trips. The front desk staff were helpful and spoke some English. The breakfast was very good. The hotel is older and down a side street with many noisy food vendors.
Response from Property: Dear guests, hello, thank you for coming to Starway Hotel. I'm sorry that it didn't bring you a perfect check-in experience. We will rectify your questions immediately. If you have any questions during your stay, you can contact us at any time. Our front desk colleagues will serve you wholeheartedly 24 hours a day. We look forward to your coming again and wish you a happy day!
Guest User
2-bed Room
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 29, 2024
Wonderful location!! The staff at Starway were incredibly accommodating and helpful for all things we needed. From directions around the city to help when our shower flooded. They truly went above and beyond! The breakfast each morning was delicious, and there were food options for everyone! The room was very clean and although on a very busy and noisy street, we couldn’t hear anything from our room. Would 10/10 recommend!
Response from Property: Distinguished guests: Hello! Thank you for choosing Starway Hotel. We are very glad that you had a pleasant stay in the hotel. Thank you for your support and trust in the hotel. At the same time, thank you for your valuable suggestions. We will continue to work hard to provide you with a comfortable and warm stay experience and look forward to your visit and patronage again!
Guest User
2-bed Room
Stayed in Apr 2024
Couples
4 review
5.0/5
Outstanding
Posted on May 5, 2024
The hotel was very nice, facilities, breakfast, hotel services all were excellent, value for money. Furthermore, they have a tour agent permanently station in the hotel was a very good move. We just contact the hotel staff and tour agent to make our tour planning. Will i stay in this hotel again, sure yes. China , Xian is very big, did not have chance to see all nice places, will come back again and stay in Starway Hotel again. Good Job Starway Hotel.
Response from Property: Dear guests, thank you for your recognition. Every need of the guests is the direction we sincerely strive for. We will certainly work harder to create a five-star standard, looking forward to the next trip, we can create more beautiful services for you.
Guest User
Superior 2-bed Room
Stayed in Apr 2024
Solo travelers
9 review
4.7/5
Amazing
Posted on Apr 24, 2024
My stay at this hotel was exceptional. The rooms were spacious and beautifully designed, offering a comfortable retreat. Situated in the heart of the city, surrounded by excellent dining options and activities, its location couldn't be better. One of the highlights of my experience was the breakfast; it was not only abundant but also scrumptious, leaving me eagerly anticipating each morning. However, what truly set this hotel apart was the unparalleled hospitality extended by the reception staff. Ren welcomed me with warmth and genuine kindness, ensuring that I felt like at home from the moment I arrived. A special mention must be made for Xiao Bao, whose assistance was invaluable throughout my stay. She went above and beyond to accommodate my requests, providing invaluable tips and information about Xi'an's must-see attractions. Her guidance on booking tickets for the Terracotta Warriors was particularly helpful, making my visit to this iconic site seamless and unforgettable. Xiao Bao's dedication to ensuring the utmost satisfaction of guests like myself was truly commendable, and I deeply appreciated her assistance. Overall, I highly recommend this hotel for anyone visiting Xi'an. Its superb amenities, prime location, and exceptional service make it a standout choice. Without a doubt, I look forward to returning to this hotel on my next visit to Xi'an.
Response from Property: Thank you for your praise. We will work harder to do a good job in our quality. The hotel's self-service breakfast, the special launch of the Starway "One Side" special Shaanxi Whistle Noodles, which will bring you an excellent experience in taste. There are all kinds of rich western bread for you to choose from. The young and diversified rooms will bring you a better and better experience. Looking forward to seeing you next time.
Remy77
Zero Pressure Family Room
Stayed in Apr 2024
Family
5 review
5.0/5
Outstanding
Posted on Apr 25, 2024
the best hotel in our trip, nice and super helpfull staff, great location, great food aside hotel, near xian metro.
Response from Property: Distinguished guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do only brings different holiday experiences to every guest. We are really touched by your satisfaction and affirmation. We will continue to work hard and always be ready. You are welcome to come back at any time.