Somerset Xindicheng Xi'an

Somerset Xindicheng Xi'an Reviews

Somerset Xindicheng Xi'an

No. 64 West Section of South 2nd Ring, Xi'an, ChinaView Hotel Details
Somerset Xindicheng Xi'an
Somerset Xindicheng Xi'anSomerset Xindicheng Xi'anSomerset Xindicheng Xi'an
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Somerset Xindicheng Xi'an Guest Reviews

4.7/5
Amazing
313 Reviews
Verified reviews
Location4.7
Amenities4.8
Service4.7
Cleanliness4.8
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All Reviews(313)
Positive reviews(302)
Reviews with photos/video(46)
Perfect for kids(23)
Large rooms(23)
Stayed multiple times(10)
Near shopping area(10)
Convenient for shopping(10)
Great swimming pool(6)
Friendly front desk staff(6)
Excellent room layout(5)
Negative reviews(11)
Pineapple/pie
One Bedroom Deluxe
Stayed in Aug 2023
Other
5 Reviews
5.0
/5
Outstanding
Posted on Aug 23, 2023
I like this place, stayed in their serviced apartment in Hangzhou too, it was a very nice experience
Response from Property: Dear Guests, thank you for sharing your positive stay experience with us! We are delighted to know that you were well looked after by our team at Somerset Xindicheng Xi'an! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery. We thank you once again for choosing to stay with us and we look forward to having you back soon.
Mollyx-
One Bedroom Deluxe
Stayed in Jun 2023
Business travelers
121 Reviews
5.0
/5
Outstanding
Posted on Sep 14, 2023
设施:🎾🎾🎾🎾🎾🎾🎾🎾 卫生:🎾🎾🎾🎾🎾🎾🎾🎾 环境:🎾🎾🎾🎾🎾🎾🎾🎾 服务:🎾🎾🎾🎾🎾🎾🎾🎾
Response from Property: Hello! Thank you very much for your stay and appreciation! We are happy to bring you and your family a wonderful time on your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home, and we also hope that Somerset Xindi City Xi'an can become your home A home away from home. All staff at Somerset Xindi City Xi'an sincerely look forward to your visit again and we will serve you wholeheartedly. At the same time, you are also welcome to patronize Ascott's service apartments again! Best wishes!
Guest User
Two Bedroom Deluxe
Stayed in Jul 2023
Family
1 Reviews
4.2
/5
Very Good
Posted on Jul 10, 2023
Well run and quite well located hotel near the south second ring road. Nice pool, good breakfast selection and family sized dual rooms available. Good stay.
Response from Property: Dear guests, thank you for sharing your positive stay experience with us! We are delighted to read that you were well looked after by our team at Somerset Xindicheng Xi'an! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery. We thank you once again for choosing to stay with us and we look forward to having you back soon.
Lucas Travels
Two Bedroom Deluxe
Stayed in Oct 2023
Family
10 Reviews
5.0
/5
Outstanding
Posted on Oct 7, 2023
Great place for a suite with family. Love the kitchen at this place
Response from Property: Dear Guests, thank you for sharing your positive stay experience with us! We are delighted to know that you were well looked after by our team at Somerset Xindicheng Xi'an! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery. We thank you once again for choosing to stay with us and we look forward to having you back soon.
Guest User
Stayed in Apr 2023
Couples
6 Reviews
4.5
/5
Great
Posted on Apr 19, 2023
I loved this apartment so. much I would have just relaxed their for my 3 days in Xian. A taxi from here to the Terracotta Warriors cost about 15bpounds 130Rmb.
Response from Property: Dear guests, thank you for sharing your positive stay experience with us! We are delighted to read that you were well looked after by our team at Somerset Xindicheng Xi'an! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery. We thank you once again for choosing to stay with us and we look forward to having you back soon.
John Brian
One Bedroom Deluxe
Stayed in Aug 2022
Couples
46 Reviews
5.0
/5
Outstanding
Posted on Aug 17, 2022
Lovely place. Very close to the wall. The staff were also very helpful. Special mention to Amber He. She was really very nice and made sure that our stay was worthwhile. Would surely come back to Xi’an and stay here.
Response from Property: Dear Guest:Thank you for your choosing to stay with us. It brings us great joy to learn that you had a wonderful stay experience with us, and we appreciate the time you took to compliment our colleagues for their dedicated services.Once again, thank you for your valued patronage. From all of us at Somerset Xindicheng Xi'an, we look forward to welcoming you again at any one of our serviced residences.
princeoliver
Studio Premier
Stayed in Dec 2023
Business travelers
3 Reviews
5.0
/5
Outstanding
Posted on Feb 28, 2024
Very nice
Response from Property: Dear Guests, thank you for sharing your positive stay experience with us! We are delighted to know that you were well looked after by our team at Somerset XindichengXi'an! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery. We thank you once again for choosing to stay with us and we look forward to having you back soon.
Guest User
One Bedroom Deluxe
Stayed in May 2021
Family
10 Reviews
5.0
/5
Outstanding
Posted on May 25, 2021
Room condition was so nice and comfortable. Good for staying with family.
Response from Property: Dear Guest:Thank you for your choosing to stay with us. As a service residence, we always consider the comfort for our residents of utmost importance. We look forward to welcoming you again and wish have a nice day.
Mimo
Studio Premier
Stayed in May 2021
Couples
14 Reviews
4.2
/5
Very Good
Posted on May 12, 2021
Nice hotel, friendly staff. We had some hair in our bathroom when we checked in, but except from that it was very clean. The room was great with a small kitchen and washing machine. For the breakfast we would have wished some cheese and other western cold cuts to have on toast.
Response from Property: Dear Guest:Thank you very much for taking your time to share your feedback with us. As a serviced residences, we always consider the comfort for our residents of utmost importance. As you mentioned the bathroom hair and breakfast issue, we will improve these aspects as soon as possible. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again at any one of our serviced residences.
Xiarilideweifeng_88
Studio Premier
Stayed in May 2024
Solo travelers
1 Reviews
2.3
/5
Posted on May 5, 2024
The location is quite obvious, there is a logo on this building. In fact, I am not satisfied with all of them. Only the washing machine with a dryer is more convenient. When I checked in, there was a lady with a child in front of me. She said she wanted to change to another room, and then sent me the room card of the room she wanted to change to. The only thing I was glad about was that it was not double. In the end, I just said sorry and it was over. Storage genius: The garbage can in this kitchen is under the sink. The facilities genius: The two TVs, one in the bedroom and the other in the living room, have very bad picture quality, which is visibly bad. Wardrobe genius: The cabinet where the umbrella is placed is very tightly stuck, and there is a layer of floating dust under the wardrobe where slippers are placed. In short, it is not very recommended. It is not that I have not stayed in other Ascott hotels, but I chose this one because of this brand.
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Anderw.Watson
Studio Premier
Stayed in Apr 2024
Couples
30 Reviews
5.0
/5
Outstanding
Posted on Apr 7, 2024
Facilities: The facilities are very complete. Ascott Xi'an has two apartments, Citadines and Somerset. I have stayed in both. Somerset has more complete facilities! Great! Hygiene: Excellent hygiene, clean and tidy, and feels like home Environment: The environment is very atmospheric, with a new modern decoration style, I like it very much! Service: Whether it is front desk service, restaurant service or gym service, the staff are very enthusiastic and enthusiastic, and treat guests like family! The front desk also helped to upgrade to a suite, thank you very much! The stay experience was very pleasant! I personally think the experience is better than the Marriott Executive Apartments of the same type! I will always support the hotels and serviced apartments under the CapitaLand Group and Ascott!
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6/9
Guest User
Two Bedroom Deluxe
Stayed in Apr 2024
Family
3 Reviews
5.0
/5
Outstanding
Posted on Apr 6, 2024
Traveling with the whole family, it is difficult to find a hotel that meets everyone's requirements. The whole family must live together, there must be a swimming pool that the children want, and one of the rooms must have twin beds. It is too difficult. Finally, I found this treasure apartment, which not only meets all my conditions. It is all-inclusive (including breakfast and fitness pool usage fees). The most surprising thing is the detailed service. When my husband couldn't find a good parking space, the front desk staff went downstairs to guide the parking, reminded the children that there were gifts to take by themselves, and Qingtuan was delivered to the table for Qingming Festival. When I left, I was given Terracotta Warriors souvenirs and a tumbler doll of the Tang Dynasty City that Never Sleeps. Especially Xiao Zhang at the front desk, he was really nice. It is because of such staff that I will choose this hotel first when I come to Xi'an next time.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! We are glad to bring you and your family a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We also hope that Somerset Xindicheng Xi'an can become your home away from home. All the staff of Somerset Xindicheng Xi'an sincerely look forward to your visit again, and we will serve you wholeheartedly. At the same time, you are also welcome to patronize Ascott's serviced apartments again! Best wishes!
Baxilaodaye
One Bedroom Deluxe
Stayed in Feb 2024
Solo travelers
18 Reviews
5.0
/5
Outstanding
Posted on Mar 11, 2024
Ascott brand, it has refrigerators, washing machines, microwaves, etc. which is very convenient. Suitable for short term residence. There is a gym. There is a big shopping mall nearby, which is very convenient. Not far from the subway station either. Xi’an Museum and Small Wild Goose Pagoda are must-sees.
Original TextTranslated by Google
6/7
Response from Property: Dear guest: Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of the guests. At the same time, we are honored to provide you with the best service. You are very welcome to choose our hotel whether you are on a business trip or traveling! All staff at Somerset Xindi City Xi'an sincerely look forward to your visit again and we will serve you wholeheartedly. At the same time, you are also welcome to patronize Ascott's service apartments again! Best wishes!
money520
One Bedroom Deluxe
Stayed in Feb 2024
Family
31 Reviews
5.0
/5
Outstanding
Posted on Feb 23, 2024
Very good. On the first day of check-in, the hotel took the initiative to upgrade to a room with two bedrooms and one living room due to air conditioning. It was very good. The service is very good. There are a lot of fitness equipment on the 27th floor. I am very satisfied. The only regret is that there are not many varieties of breakfast. I will always support Ascott.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home, and we also hope that Somerset Xindi City Xi'an can become your home A home away from home. All staff at Somerset Xindi City Xi'an sincerely look forward to your visit again and we will serve you wholeheartedly. At the same time, you are also welcome to patronize Ascott's service apartments again! Happy new year!
Shengxiadexiehou
Sutdio Twin
Stayed in Feb 2024
Family
27 Reviews
5.0
/5
Outstanding
Posted on Mar 19, 2024
I always stayed here every time I went to Xi'an on business trips. This time I took my family with me. The transportation is convenient, it's not far from tourist attractions, there are shopping malls around, and the hotel breakfast is quite rich.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying in the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the satisfaction this journey has brought to you. This is our service provider. What we have been pursuing will also become the driving force for us to continue to work hard and make progress. All staff at Somerset Xindi City Xi'an sincerely look forward to your visit again and we will serve you wholeheartedly. At the same time, you are also welcome to patronize Ascott's service apartments again! Happy new year!