Platinum wan'ao Victory Hotel

Platinum wan'ao Victory Hotel Reviews

Platinum wan'ao Victory Hotel

No.2 Middle Section of Huancheng South Road, Xi'an, ChinaView Hotel Details
Platinum wan'ao Victory Hotel
Platinum wan'ao Victory HotelPlatinum wan'ao Victory HotelPlatinum wan'ao Victory Hotel
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Platinum wan'ao Victory Hotel Guest Reviews

4.7/5
Outstanding
2856 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All Reviews(2856)
Positive reviews(2827)
Reviews with photos/video(896)
Large rooms(521)
Easy to get around(453)
Friendly front desk staff(392)
Close to metro(279)
Delicious breakfast(157)
Well designed(97)
Loved the night views(44)
Nice bathtub(30)
Negative reviews(29)
Katsiaryna
Guestroom - with View (Double bed)
Stayed in Jun 2024
Solo travelers
11 review
5.0/5
Outstanding
Posted on Jun 16, 2024
I was staying in the hotel one night, and was satisfied with location and environment. Friendly staff, they don't speak English but they was ready to find ways how to communicate, they tried to help as much as they can. I was supposed how big my room was, everything was clean and looked nice. The view from my room was directly to the city wall and it looked nice at night time. Breakfast was good, but I didn't like the quality of coffee. In my next trip to Xian, I would like to stay at this hotel.
6/14
Response from Property: Thank you for your five-star review. Your affirmation is the greatest support for us! It is an honor to receive your full praise. We will continue to maintain high-quality service. Thank you for sharing this love with everyone. Satisfaction is just the starting point. Your satisfaction is our pursuit. Xiaoao believes that guests are neighbors, so Xiaoao is particularly concerned about everything in your stay. Xiaoao will definitely show you a better self, always be by your side, and serve every family member with inspiration. Looking forward to your stay again~~
Jonathan
Featured Room (Double bed)
Stayed in Dec 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Dec 8, 2023
My first time to Xi'An, and the hotel was in an amazing location. Right across the street from the south side of the City walls, and a literal 2 minute walk from the metro station exit A. Room was amazingly big, and heating was great. I personally prefer cooler weather so I just turned off the heater and opened the window to sleep. Thanks to 小秦 for accommodating my late check out since my flight out was late at night. 10/10 would come back here if I was coming to Xi'an.
Guest User
Featured Room (Double bed)
Stayed in Sep 2023
Couples
9 review
3.5/5
Posted on Sep 5, 2023
We are a bit disappointed. The reviews showed a very good hotel. But we didn’t find it as good as in the reviews. Pro - room spacious - service good/okay Negative - shower not perfectly cleaned limescale deposits, bathtub overflow damaged. - a dirty furniture - loud refrigerator - thin walls inside. Every door closure you hear perfectly… We didn’t complained because we only stayed for sleeping.
Tiantianbaba
Premier Room (2 beds)
Stayed in Jun 2024
Couples
24 review
4.7/5
Amazing
Posted on Jun 27, 2024
Pros: The room decoration style is very comfortable and has a sense of design. I really like the difference from traditional star-rated hotels. Cons: The linens are average, the breakfast is average, and the hair dryer is worth complaining about. The wind is weak and it overheats after a short blow. I guess the hotel manager thinks this hair dryer looks more advanced, but it is actually very difficult to use.
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Bilinge
Guestroom - with View (Double bed)
Stayed in Jun 2024
Business travelers
39 review
3.5/5
Posted on Jun 28, 2024
The room is well designed, reasonably laid out and comfortable. Clean and tidy, professional service. However, the parking fee is not only charged but also expensive! I don't know why they treat customers so unfriendly!
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6/8
Response from Property: Dear guest: Hello, thank you for staying with us and taking the time to share your experience with us. We are sorry for the bad experience you had during your stay. Regarding the parking problem you mentioned, we have also communicated with the property management in a timely manner, replanned the hotel's parking area, and clearly marked it. At the same time, the hotel is also strengthening and improving the treatment plan. I believe that our next meeting will be wonderful. Waiting for you to come again, I wish you: all the best and a happy life!
Guest User
Featured Room (2 beds)
Stayed in Jun 2024
Family
4 review
4.8/5
Amazing
Posted on Jun 28, 2024
The hotel is in a very good location, close to the subway station, and convenient for travel. The hotel staff is warm and enthusiastic, and can actively solve problems. The room is spacious and light luxury style. The air conditioner is a bit unresponsive. It is clearly set to 27 degrees, but it is 24 degrees all night, and the wind is not adjusted low. It is easy to catch a cold if you sleep on the bed facing the air outlet all night. In addition, the hotel boiler capacity is not good, and you have to wait for hot water when taking a shower during the evening peak. The breakfast is OK, with basic options. The late check-out service is quite good, not so rushed. Snacks were also given when leaving the hotel. Very warm, I will come again next time.
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Response from Property: Thank you very much for your stay and comments! Thank you for your opinions. During your stay, the hotel was fully booked and there were many tourists. Please forgive us! We will strengthen the improvement of the hotel's hardware and software facilities and service quality. Xiaoao regularly maintains and updates the room environment, equipment and public area facilities to ensure that you have a more comfortable and clean environment. I hope you will have a brand new experience next time you visit! I look forward to your visit again!
Guest User
Guestroom - with View (Double bed)
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 25, 2024
The hotel is in a great location, right at the subway entrance, and very convenient for visiting scenic spots. You can directly see the night view of the city wall from the room. The room is very spacious, and the bathroom is separated into dry and wet areas, which is very user-friendly. The service attitude of Xiao Chen at the front desk is particularly good. After checking out, I found that something was left behind, and he helped me find it. I recommend everyone to stay here when you come to Xi'an. It's very good.
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Response from Property: Xiao Ao has already felt the love from you, hehe^_^ Your satisfaction is the greatest encouragement to Xiao Ao; we are honored that our service has received such a high evaluation from you, and we will continue to maintain this enthusiasm and sincere service to our guests. Put yourself in your shoes, and your friends will use love, sincerity, and care to make you feel comfortable, assured, and at ease. We look forward to your visit again, and we are always waiting for you!
Guest User
Premier Room (2 beds)
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 19, 2024
This hotel is really good and has a very high cost performance. It is the best hotel I have ever stayed in. The room is not only large but also very clean. The service in the lobby is very good, especially the service of Xiao Han who received us is very thoughtful. Special thanks
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Response from Property: Dear guest, thank you for giving us a 5-point praise. We sincerely hope that you will have a pleasant journey in Xiaoaojia. We have been working tirelessly for this. The motivation for all of us every day is to see one recognition and supportive comment after another in the evaluation. This is our simple satisfaction and touching. We are grateful. With your support and love along the way, we will do better and better. We look forward to your and your family's next visit!
Guest User
Premier Room (2 beds)
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 12, 2024
Super satisfied, very convenient to the subway entrance and bus station. The environmental sanitation is also very good. The staff in the lobby are very hospitable. The sour plum soup in the lobby is delicious.
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Response from Property: Sitting alone in the lovesickness chair, holding the lovesickness pen in hand, looking at the lovesickness moon, and thinking of the lovesickness you. Thank you for your good review. As you said, Xiao'ao's House is located in the city center, close to the Bell and Drum Towers and Muslim Street. There is a bus stop at the door, which is very convenient for traveling. Xiao'ao looks forward to your next visit and is waiting for you.
Zhizunguduzhe
Premier Room (2 beds)
Stayed in Jun 2024
Friends
1 review
5.0/5
Outstanding
Posted on Jun 6, 2024
The service provided by Xiao Yang at the front desk of the hotel is super good. He will ask carefully when you enter the door. I originally booked a standard room, but the front desk lady helped me upgrade to a king-size bed for free. She was very polite. I have stayed in a hotel on the south side before. This time I decisively chose it! This side is very clean, and the facilities and equipment inside are also amazing, including electric curtains... When I left the hotel, I was given a souvenir. I heard that there is also a gym. I will definitely come again next time
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Response from Property: We met in Chang'an City on an unexpected journey. It is Xiaoao's greatest wish to satisfy you. Xiaoao is very happy to see your comments. We hope that more people can stay in Xiaoao's home and experience Xiaoao's five-star service. We hope that we can meet again when you come back to Xi'an. During the time you are away from Xiaoao, Xiaoao hopes that you will be happy and blessed every day.
yszyy1020
Premier Room (2 beds)
Stayed in May 2024
Family
25 review
5.0/5
Outstanding
Posted on Jun 1, 2024
This time I used Ctrip's "Old Friend Benefits" to book a room. The stay experience exceeded my expectations. The staff was very enthusiastic and the transportation was convenient. Turning right out of the door is Hepingmen Station on Metro Line 4. It is very convenient to go to Big Wild Goose Pagoda and Datang City that Never Sleeps. I will choose to stay here again next time.
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Response from Property: Dear family: Ten miles of spring breeze, nothing is worse than you! Thank you for your high evaluation of the hotel, which is like a spring breeze bathing Xiaoao's heart! It is because of your affirmation that Xiaoao is full of confidence! All the Xiaoao family members look forward to your visit again!
Guest User
Guestroom - with View (Double bed)
Stayed in May 2024
Couples
2 review
5.0/5
Outstanding
Posted on May 30, 2024
A good hotel in Xi'an🏨, the room is large and beautifully decorated, the facilities are complete, the gym on the 12th floor is also very good, you can go for a run in the morning, the front desk check-in is fast, Xiao Yang's service is also very enthusiastic, it is worth recommending
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Response from Property: Dear little master, hello, the passing of shooting stars touches the night sky, the deep family affection touches life, the romantic scenery touches tourists, and your praise touches Xiaoao. Thank you, we will continue to maintain high-quality service and flawless experience. I hope all the "good" will turn into the deepest blessings and float to you with the wind! Looking forward to your visit again, I wish you a pleasant journey.
Guest User
Guestroom - with View (Double bed)
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 30, 2024
A good hotel. I came to Xi'an with my family. I checked many hotels and finally booked the Platinum Wan'ao Victory Hotel. The room is very large and the view from the room is also beautiful. The children also like to run around in the house. Xiao Yang at the front desk is very enthusiastic and recommended places to play and eat near the hotel. Overall it is good😊
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Response from Property: Dear master, thank you for your full evaluation of Xiaoao. Your recognition is the driving force for Xiaoao's progress. Sometimes, what is unforgettable at first sight is not necessarily luxury and cumbersome, but the warmth close to the heart. Making ordinary details exquisite and serious will form great power. Xiaoao is willing to be a warm and simple guardian in the busy modern life. You will come, and Xiaoao will always be here! Wish you well!
Guest User
Guestroom - with View (Double bed)
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 30, 2024
The hotel front desk Xiao Yang's service is very good, the room facilities are complete, the sanitation is also very clean, the hotel is right outside the subway entrance and bus station, travel is very convenient and convenient, the lobby decoration is very beautiful and my favorite style, I will come again next time, a hotel worth recommending
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Response from Property: Hello, my dear, thank you for your 5-point review. Every city has its reasons for people to miss it, every season has its unforgettable scenery, and every hotel has its unique style. I hope Xiaoao is the most unique one in your memory. If you like it, you should come often. I look forward to your visit.
Guest User
Guestroom - with View (Double bed)
Stayed in May 2024
Friends
9 review
5.0/5
Outstanding
Posted on May 30, 2024
The hotel is in a great location, opposite the city wall and moat, with beautiful views. The front desk checked in quickly, Xiao Yang was very friendly, the room was large and clean, the facilities were complete, and there was a gym and laundry room, which was great.
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Response from Property: Seeing such a good review, Xiaoao is also very happy. Thank you for your review. Your satisfaction and likes are an encouragement and motivation for Xiaoao. I believe that on the road of Xiaoao's growth, Xiaoao will continue to keep its original aspirations in mind and forge ahead. I only look forward to bringing you more satisfaction and surprises. I look forward to your support!