Orange Hotel

Orange Hotel Reviews

Orange Hotel

No.1 Middle Section of Xingqing Road, Xi'an, ChinaView Hotel Details
Orange Hotel
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Orange Hotel Guest Reviews

4.8/5
Excellent
1563 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All Reviews(1563)
Positive reviews(1538)
Reviews with photos/video(246)
Classy environment(206)
Easy to get around(184)
Delicious breakfast(135)
Awesome amenities(121)
Convenient location(120)
Close to metro(100)
Quiet & comfortable(69)
Friendly front desk staff(69)
Negative reviews(25)
Guest User
Double Room
Stayed in May 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 14, 2024
The stay was very good and the service was very nice if i come back to xi an i Will definetly consider to book this hotel again
Response from Property: Hello! Thank you for choosing Xingqing Palace orange Hotel Xi 'an Jiaotong University, and making comments on the hotel in your busy schedule, and thank you for your recognition of us. Your satisfaction is the driving force for orange people to keep moving forward
Guest User
Panoramic Queen Room
Stayed in Apr 2024
Friends
9 review
5.0/5
Outstanding
Posted on May 4, 2024
The reception staff were very kind and attentive. The hotel is right across the street from the university and a beautiful park. There are also a great range of restaurants just around the corner.
Response from Property: Hello! Thank you for choosing Xingqing Palace orange Hotel Xi 'an Jiaotong University, and making comments on the hotel in your busy schedule, and thank you for your recognition of us. Your satisfaction is the driving force for orange people to keep moving forward
Gary Hejie Huang
Deluxe Double Room
Stayed in Aug 2023
Friends
25 review
5.0/5
Outstanding
Posted on Sep 5, 2023
Clean and cozy room! Definitely recommend to anyone who needs to stay a little bit away from the old town without worrying about the transportation!
Response from Property: Hotel reply content:Dear guest: Hello! Thank you for choosing to stay at Xi 'an Jiaotong University Xingqing Palace Hotel and sharing your stay experience with us. Your satisfaction is our greatest encouragement. The hotel is conveniently located near Xingqing Palace Park in Xi 'an. Any room needs can also call the front desk at any time to contact us, 24 hours online to provide services for you. Orange has been adhering to the service concept of "treating guests like relatives and friends", and is committed to providing "warm and thoughtful" "just right" service for each guest. The hotel also has a rich breakfast in the morning, with delicious egg tarts, croissants, etc.. Just so that you can get up in the morning to eat the most nutritious breakfast, thank you can feel the heart of Huazhu people. Thank you again for your affirmation, and look forward to your recommendation of Orange to more friends and family, and the small partners of Orange are looking forward to your return to "home" again. Metro Line 6, Jiaotong University Xingqinggong Station exit D 100 meters away, General Manager: Yang Yi
Guest User
Double Room
Stayed in Apr 2024
Couples
3 review
5.0/5
Outstanding
Posted on Apr 7, 2024
goood
Anonymous User
Deluxe 2-bed Room
Stayed in Jun 2024
Family
22 review
1.6/5
Posted on Jun 24, 2024
Facilities: The room is really small. After opening the two suitcases, there is no place to stand. I don’t understand how luxurious it is, but it was sold at a luxurious price. I don’t understand how the pictures turned out to be so big. The shower room in the bathroom is not big either. The biggest problem is that the shower head must be turned through the cold water area to get to the hot water. When it is turned off, it must be turned to the cold water first. Therefore, in the small shower room, it needs to alternate between hot and cold water. No top spray. A very bad living experience. There are still many hotels to choose from near Jiaotong University. I will not consider it again next time I come.
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Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again! In order to give you a better experience next time, we will do our best and look forward to meeting you next time. Orange is not omnipotent but we will do our best to serve you. I also wish you all the best and a happy life. General Manager: Yang Yi
Guest User
Guestroom (2 beds)
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 4, 2024
Convenient transportation, good hotel environment and service, not expensive, I'll stay here next time... I like the taste of their oranges
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing the Orange Xi'an Jiaotong University Xingqing Palace Hotel and for taking the time to evaluate the hotel. Thank you for your affirmation of us. Your satisfaction is the driving force for Orange people to keep moving forward. As a new personalized brand under Huazhu, Orange has always been adhering to the service concept of "treating guests like relatives and friends", and is committed to providing every guest with "warm and thoughtful" and "just right" service. We also have a rich breakfast in the morning, with delicious egg tarts, croissants, white porridge, coarse grains, etc. for you to taste. Thank you for feeling the intentions of Orange people. Thank you again for your recognition. I look forward to you recommending Orange to more friends and family. Orange's friends are looking forward to you coming back "home" again. General Manager: Yang Yi
Guest User
Deluxe Double Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 4, 2024
The hotel is just outside the subway line 6, with convenient transportation. It is opposite the century-old Jiaotong University and a few minutes' walk to the north gate of the school. The hotel also helped to upgrade the room type for free ~ good service
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing the Orange Xi'an Jiaotong University Xingqing Palace Hotel and for taking the time to evaluate the hotel. Thank you for your affirmation of us. Your satisfaction is the driving force for Orange people to keep moving forward. As a new personalized brand under Huazhu, Orange has always been adhering to the service concept of "treating guests like relatives and friends", and is committed to providing every guest with "warm and thoughtful" and "just right" service. We also have a rich breakfast in the morning, with delicious egg tarts, croissants, white porridge, coarse grains, etc. for you to taste. Thank you for feeling the intentions of Orange people. Thank you again for your recognition. I look forward to you recommending Orange to more friends and family. Orange's friends are looking forward to you coming back "home" again. General Manager: Yang Yi
Guest User
Selected Queen Room
Stayed in May 2024
Friends
1 review
5.0/5
Outstanding
Posted on May 5, 2024
Right next to the subway, the room is clean and comfortable, and the noodle shop downstairs is also quite authentic. The most commendable thing is that the staff inside are very enthusiastic, a good experience, recommended.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing the Orange Xi'an Jiaotong University Xingqing Palace Hotel and for taking the time to evaluate the hotel. Thank you for your affirmation of us. Your satisfaction is the driving force for Orange people to keep moving forward. As a new personalized brand under Huazhu, Orange has always been adhering to the service concept of "treating guests like relatives and friends", and is committed to providing every guest with "warm and thoughtful" and "just right" service. We also have a rich breakfast in the morning, with delicious egg tarts, croissants, white porridge, coarse grains, etc. for you to taste. Thank you for feeling the intentions of Orange people. Thank you again for your recognition. I look forward to you recommending Orange to more friends and family. Orange's friends are looking forward to you coming back "home" again. General Manager: Yang Yi
Guest User
Double Room
Stayed in Apr 2024
Friends
1 review
5.0/5
Outstanding
Posted on Apr 30, 2024
I was deeply impressed by the Orange Hotel. First of all, from the perspective of hygiene, the Orange Hotel performed well, maintaining a very high level of cleanliness both inside the room and in the public areas. The furniture and facilities have been carefully maintained and look very new. The bedding in the room is also spotless, giving people a comfortable feeling. In terms of environment, the environment of the Orange Hotel is very comfortable, giving people a sense of tranquility and elegance. The location of the hotel is also very advantageous, close to many famous attractions and shopping malls, and it is very convenient to travel. In terms of service, the staff of the Orange Hotel are very friendly and professional. They are always happy to help, whether it is to answer questions or provide suggestions. Their attitude makes people feel very warm, which undoubtedly enhances our pleasant experience of staying here. Overall, the Orange Hotel is undoubtedly one of the best hotels I have ever experienced. It provides excellent hygiene, environment and service, which made me spend an unforgettable time here. I highly recommend the Orange Hotel to any traveler looking for a quality accommodation experience.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing the Orange Xi'an Jiaotong University Xingqing Palace Hotel and for taking the time to evaluate the hotel. Thank you for your affirmation of us. Your satisfaction is the driving force for Orange people to keep moving forward. As a new personalized brand under Huazhu, Orange has always been adhering to the service concept of "treating guests like relatives and friends", and is committed to providing every guest with "warm and thoughtful" and "just right" service. We also have a rich breakfast in the morning, with delicious egg tarts, croissants, white porridge, coarse grains, etc. for you to taste. Thank you for feeling the intentions of Orange people. Thank you again for your recognition. I look forward to you recommending Orange to more friends and family. Orange's friends are looking forward to you coming back "home" again. General Manager: Yang Yi
Hucao
Deluxe Suite
Stayed in Apr 2024
Business travelers
34 review
5.0/5
Outstanding
Posted on May 11, 2024
We booked a suite for this trip, which is convenient for entertaining friends. There is a beef ramen restaurant downstairs, which tastes very authentic and has a rich breakfast. It is close to Xi'an Jiaotong University, and it is convenient for travel and parking.
Original TextTranslated by Google
6/9
Response from Property: Dear guests: Hello! Thank you for choosing the Orange Xi'an Jiaotong University Xingqing Palace Hotel and for taking the time to evaluate the hotel. Thank you for your affirmation of us. Your satisfaction is the driving force for Orange people to keep moving forward. As a new personalized brand under Huazhu, Orange has always been adhering to the service concept of "treating guests like relatives and friends", and is committed to providing every guest with "warm and thoughtful" and "just right" service. We also have a rich breakfast in the morning, with delicious egg tarts, croissants, white porridge, coarse grains, etc. for you to taste. Thank you for feeling the intentions of Orange people. Thank you again for your recognition. I look forward to you recommending Orange to more friends and family. Orange's friends are looking forward to you coming back "home" again. General Manager: Yang Yi
sxzhao205
Deluxe Double Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 17, 2024
The transportation is convenient. You can go to Xingqing Palace Park and other scenic spots, such as Yongning Gate and Terracotta Warriors. The subway is right at the door. The hotel has considerate service and is clean and sanitary.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing to stay at the Orange Xi'an Jiaotong University Xingqing Palace Hotel and sharing your stay experience in your busy schedule. Thank you very much for your recognition of our employees! Your satisfaction is the greatest encouragement to us. We also have a rich breakfast in the morning, featuring 67 varieties such as egg tarts, croissants, and white porridge. The Orange Xi'an Jiaotong University Xingqing Palace Hotel is located next to Xingqing Park in Xi'an. Get off at Exit F of Xingqing Palace Station of Jiaotong University on Metro Line 6. We look forward to meeting you again at the Orange Xi'an Jiaotong University Xingqing Palace Hotel. I hope we will continue to work hard and do better. I wish you a happy life and everything goes well. General Manager: Yang Yi
ppgirljessie
Deluxe 2-bed Room
Stayed in Apr 2024
Family
5 review
5.0/5
Outstanding
Posted on Apr 5, 2024
This is my first time staying at this Orange Hotel. The environment and service are better than I expected, and it is quite economical.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at the Orange Hotel Xi'an Jiaotong University Xingqing Palace and for your comments on the hotel in your busy schedule. Thank you for your recognition of our work, and we will work harder to provide you with quality services. Orange has always adhered to Huazhu's service standards, with goodwill and willingness. Your satisfaction is the driving force for Orange to move forward. The hotel also has a rich breakfast in the morning, with 67 varieties of delicious egg tarts, croissants, etc. for you to taste. Orange will continue to work hard to do better. Orange looks forward to your every stay. Get off at Exit F at Xingqing Palace Station of Jiaotong University on Metro Line 6. I wish you a happy life! General Manager: Yang Yi
WKzhou17
Double Room
Stayed in Mar 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Mar 31, 2024
The room is clean and tidy, the service attitude is very good, and I am very satisfied overall. The staff are very enthusiastic and provide timely services in all aspects. The location of the hotel is also very good, and it takes less than ten minutes to walk to Xingqing Palace Park and Jiaotong University. In short, it is highly recommended and will continue to choose next time I come to Xi'an.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at the Orange Hotel Xi'an Jiaotong University Xingqing Palace and for your comments on the hotel in your busy schedule. Thank you for your recognition of our work, and we will work harder to provide you with quality services. Orange has always adhered to Huazhu's service standards, with goodwill and willingness. Your satisfaction is the driving force for Orange to move forward. The hotel also has a rich breakfast in the morning, with 67 varieties of delicious egg tarts, croissants, etc. for you to taste. Orange will continue to work hard and continue to strive to do better. Orange looks forward to your every stay. Take Metro Line 6 and get off at Jiaotong University Xingqing Palace Station Exit F. I wish you a happy life! General Manager: Yang Yi
Guest User
Double Room
Stayed in May 2024
Friends
1 review
5.0/5
Outstanding
Posted on May 5, 2024
Good service attitude, clean and tidy environment, complete things o(^▽^)o
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing the Orange Xi'an Jiaotong University Xingqing Palace Hotel and for taking the time to evaluate the hotel. Thank you for your affirmation of us. Your satisfaction is the driving force for Orange people to keep moving forward. As a new personalized brand under Huazhu, Orange has always been adhering to the service concept of "treating guests like relatives and friends", and is committed to providing every guest with "warm and thoughtful" and "just right" service. We also have a rich breakfast in the morning, with delicious egg tarts, croissants, white porridge, coarse grains, etc. for you to taste. Thank you for feeling the intentions of Orange people. Thank you again for your recognition. I look forward to you recommending Orange to more friends and family. Orange's friends are looking forward to you coming back "home" again. General Manager: Yang Yi
user123
Panoramic Queen Room
Stayed in Mar 2024
Other
19 review
5.0/5
Outstanding
Posted on Mar 18, 2024
Very good, convenient transportation. Very good, convenient transportation. Very good, convenient transportation. Very good, convenient transportation. Very good, convenient transportation. Very good, convenient transportation. Very good, convenient transportation. Very good, convenient transportation. Very good, convenient transportation. Very good, convenient transportation.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing to stay at the Orange Hotel Xi'an Jiaotong University Xingqing Palace and sharing your stay experience in your busy schedule. Thank you very much for your recognition of our employees! Your satisfaction is the greatest encouragement to us. We also have a rich breakfast in the morning, featuring 67 varieties such as egg tarts, croissants, and white porridge. The Orange Hotel Xi'an Jiaotong University Xingqing Palace is located next to Xingqing Park in Xi'an. Take Metro Line 6 and get off at Jiaotong University Xingqing Palace Station Exit F. We look forward to meeting you again at the Orange Hotel Xi'an Jiaotong University Xingqing Palace. I hope we will continue to work hard and do better. I wish you a happy life and everything goes well. General Manager: Yang Yi