Sheraton Xi'an South Reviews

Was pleasantly surprised by the customer service staff by the name of Mike, who went an extra mile in assisting me with my request of booking several local attractions as I did not have a local mobile phone number. Overall, a great experience here although the location may not be ideal for leisure travelers due to its proximity to the high tech zone

Good staff, cozy clean rooms. I recommend it. Nice hotel

The experience I had was great. From the reception to room service. The room was clean and perfectly set up. The outside view from my hotel room was admirable, especially at night. I had a wonderful stay at the hotel. I definitely look forward to coming back again.

Good good

Karry

Very good, five-star recommendation!!! This is my second stay. To be honest, I don't want to go out after staying in the hotel! The room is clean and hygienic, and the bathroom is simple industrial style, but the position of the sliding door and the bathtub is not reasonable, which is a little inconvenient. The bed sheets and quilts are dry and clean, very comfortable. The layout is reasonable and the area is large enough. There is a small sofa and a writing desk, which is very convenient for business trips. The service is very attentive, the layout was made in advance, and a beautiful fruit plate was sent, but it is recommended to optimize the selection of fruits. Choosing seasonal local products will be more distinctive and delicious. The lychees this time are not fresh.

I came to Xi'an on a business trip. The aunties from check-in to cleaning were very attentive and gentle. After arriving at the hotel, I felt a strong sense of atmosphere. The room was prepared with cool and cute surprises, and there were also specially prepared drinks. I was surprised. In addition, I contacted the hotel in advance and actively helped me coordinate the room and upgrade it. I will come again next time I go on a business trip.

The hotel is great and worth recommending to everyone. It is indeed a high-quality hotel. The room was decorated lovely. The service staff were very enthusiastic and efficient, and the hygiene was good. Thanks to Wang Mengmei and Xie Qiuli, the room staff ~ Thanks to Jimmy at the front desk for the careful arrangement, and Zoey for the warm reception. They helped us solve several problems, very humane, and very considerate of customers. I will come again if needed.

It was really a pleasant surprise. I was passing by on a business trip and stayed here for one night. It was different from the hotels I stayed in before. When I walked in, I found that the entire hotel lobby was open. The staff were very friendly and the service was very good. I felt warm from check-in to check-out, and even received a small surprise from the hotel♥ The service encountered from the elevator to the room was full of details. Using business hotel to describe this Sheraton is the biggest misunderstanding. The overall stay was very comfortable and warm, which exceeded expectations. I will stay here again next time I come to Xi'an!

First time staying here, very satisfied, service and hygiene are very good, thank you Wang Na, Ni Huaqi for helping to decorate the room, I like it very much. Danny followed the whole process and the stay experience was very good👍

I like this hotel very much. There is swimming and fitness, the environment is very clean, and the concierge colleagues have a sweet smile. On the day of check-in, Lily from the service center contacted me to ask about my preferences and arranged the room according to my preferences. The service is very considerate and thoughtful, with a strong sense of service and attention to details. After arriving at the store, there was a little surprise in the room, a creative bunny. Thanks to the preparation of the room staff Liu Yan, I like it very much. The overall design of the hotel is elegant and modern. It is a great hotel.

Marriott's hotel, good environment, free parking, new facilities, second stay, Lily understands my preferences, arranged the room in advance, very service-minded, very thoughtful, very warm. In addition, Zhang Yan'e and Hao Zhiru made some special preparations for my room, I like it very much, I feel at home, this is the first time to comment so much, in short, what impressed me is not only the hardware facilities but also the enthusiasm of all the staff, I look forward to what surprises will come next time I stay.

The room was very good, and it was upgraded when the room status allowed. The photos taken in the lobby were superb, especially by Danny. The whole process was followed up, and the service was advanced and in place. I give a special thumbs up and hope the hotel will give praise!

The hotel's location and facilities are first-class, and all employees are clearly well-trained, which is also reflected in their words and deeds. The hotel's Western food and red wine are quite international and the price is not expensive.