Atour X Hotel, Xiamen SM Plaza District Government Reviews

The hotel's location is a bit off the busy area of Xiamen, but is peaceful and accessible by hail rides and bus. Staff is very friendly and helpful with your needs. Rooms are large and well heated during the cold winters. Highly recommended!

hotel new and clean

so far so good

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As soon as we entered the lobby, we were greeted warmly by the front desk staff, who handed us a glass of honey water to cool down, and then upgraded us to a room for free so that I, a pregnant woman, could live more comfortably. The room was clean and tidy (but had a bit of a smell), but it improved after turning on the air conditioner. It has a large square footage, a small living room and a room, and the equipment is complete. I really can't fault it. The drinks in the refrigerator are provided for free, especially the honey black tea, which is super delicious. I ordered a whole box immediately after checking out. The overall service is super satisfactory. I will definitely visit again next time.

The room is clean and tidy, and the staff is attentive. There is a laundry area on the third floor. If you don't have time to keep an eye on the drying or collection time, just write down your room number and the staff will patrol regularly to help dry the clothes and bag them back to the room and hang them on the door handle. It's very considerate~ You can travel without any problems😁 The hotel robot is very convenient The breakfast is rich

It's big and clean. I like to stay at Atour every time I come to the Mainland for business trips. You can check in very early and check out at 2pm Breakfast is rich and delicious Make me full of energy for the day

The hotel facilities are very good, the room is quite large, the bedding is comfortable, the hotel is in a good location, a taxi is about 20 yuan, and the bus and subway stations are not far away, which is quite convenient.

The hotel is clean and comfortable, and the breakfast is rich. It makes you want to come back next time. The friendly greetings from the waiters make you feel at home. They also prepare late night snacks to make you feel like you are at home.

It was my first time to travel to Xiamen. I read the reviews and thought it was good. After I placed the order and checked in, it was really great. The guys at the counter were very nice. I didn’t know how to take a taxi, so I went to ask them for advice, and they were very polite. Then, there were three of us checking in, and the guy at the counter also gave us breakfast for the third person, which was great! Breakfast was also delicious. It’s also worth mentioning that I stayed here for four days in total, and on the third day of my stay, a heavy smoker came next door and smoked wildly in the room. I reported this to the front desk, and they immediately brought in an air purifier and a stinky spray. to space. The service is really good. On the same day, they told me that I was allergic to the smell of cigarette smoke and needed to change rooms the next day. They also let me choose a room and I changed rooms the next day. When checking out, the lady at the counter said sorry and gave me a delicious egg yolk cake. I can’t ask for the quality of the guests, but the guys and girls at the counter are really worthy of encouragement. If I go to Xiamen again next time, I will stay here again.

The room facilities are very advanced and the sanitary conditions are very good! The overall environment level of the hotel 👍 Especially the front desk reception service is warm and patient. Staying at Atour Hotel, there are also super delicious biscuits and drinks! The most important thing is that there is no limit 😊 I didn’t eat dinner, so I asked the front desk to send a few more pieces

Atour is a very good hotel, especially its breakfast is very rich and diverse. In addition, it is also a hotel suitable for business travel. It has washing and drying machines and gym equipment for you to use, which is quite user-friendly. change! Let me have a perfect ending to this trip. I believe I will definitely choose Atour Hotel in other cities next time!

The duplex is very comfortable, with a separation of movement and quietness. The central air conditioner is on and it is very comfortable to sleep at night, not stuffy and just right. The auntie provides us with new mineral water and drinks every day, which is very considerate!

The front desk was very welcoming, and the entire check-in process was pleasant and reassuring. The room was upgraded to a duplex suite for free. The building is more than five meters high, and there is no sense of oppression. The sound insulation is very good, and it is easier to fall asleep at night. The air conditioning is very fast and effective. The bathroom is even cleaner, and there is no water accumulation in the shower room. During the stay, I asked the front desk to borrow some small tools, and they were always responsive. They greeted guests with a smile throughout the whole process and provided various kinds of help, which was very considerate. The hotel breakfast is very rich. The location is also obviously easy to find. Next time I go to Xiamen, I will still choose this Atour X Hotel. Then there is a bus at the door of the hotel that can go directly to Wuxiang Baitong Hotel in 40 minutes, near the Ring Island Road.