XIAMEN WELL HOTEL

XIAMEN WELL HOTEL Reviews

XIAMEN WELL HOTEL

89 Hu'an Road, Huli District, Xiamen, Fujian, ChinaView Hotel Details
XIAMEN WELL HOTEL
XIAMEN WELL HOTELXIAMEN WELL HOTELXIAMEN WELL HOTEL
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XIAMEN WELL HOTEL Guest Reviews

4.6/5
Very Good
411 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.7
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All reviews(411)
Positive reviews(398)
Reviews with photos/video(123)
Offers pick-up/drop-offs(57)
Easy to get around(46)
Close to airport(35)
Perfect for business trips(33)
Quiet & comfortable(33)
Friendly front desk staff(24)
Convenient parking(22)
Nice bathtub(8)
Negative reviews(13)
Guest User
Deluxe Room (2 beds)
Stayed in Dec 2024
Other
3 review
5.0/5
Outstanding
Posted on Jan 11, 2025
We booked 3 deluxe rooms for family trips in Ximan. The room was so nice and clean. The staff service was amazing. The front desk helped us call taxi many times, and also help us to handling the problem during our stay. Breakfast was good. Hotel have many equipments for kids. Highly Recommend!
Response from Property: Dear guests, thank you for choosing Xiamen Well Hotel and sharing your valuable feedback! We are delighted to hear that you are satisfied with hotel's facilities, hygiene, environment, and service. We have always been committed to providing guests with a comfortable and clean environment, and ensuring that every guest enjoys warm attentive service. We hope to provide more convenience and pleasant experiences for your travel. Your surprise and satisfaction are our greatest motivation, and your evaluation will inspire us to continue to create a better stay experience for every guest. We look forward to welcoming you back to Xiamen Well Hotel and continuing to provide you with high-quality service a comfortable environment. Thank you again for your support and trust, and wish you all the best and a happy life!
Guest User
Family Suite
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 9, 2024
We booked a connecting family room. The room was so nice and clean. The staff service was amazing. They have free airport pick up service. The front desk helped us call taxi many times. Breakfast was good. Highly Recommend!
Response from Property: Dear Guest,Thank you very much for choosing Xiamen Wy Hotel and sharing your stay experience! We are delighted to hear you and your child are satisfied with the room facilities and airport pick-up service of the hotel. The airport pick-up and drop-off service provided by the hotel indeed great convenience for our guests to go to the airport, and our hotel is only a 10-minute drive from the airport, which is very close. We also pleased that you like our family suite. Your satisfaction is our greatest motivation. We will continue to strive to improve service quality and create unforgettable memories for each guest We look forward to welcoming you back to Xiamen Wy Hotel and continue to provide you with a pleasant stay experience. If you have any special needs or suggestions your future stay, please feel free to tell us, and we will be happy to serve you. We look forward to seeing you again!
Darren24
Business Suite
Stayed in Jan 2024
Couples
23 review
4.5/5
Great
Posted on Feb 7, 2024
My partner and I stayed here as we had an early flight the next morning. The location is PERFECT for the airport - it was less than 10mins by taxi. Also, the hotel is not on the flight path so you don’t get awoken by planes! The hotel is new so it’s clean, modern and very comfortable. Our only issues were with the staff, who were young and a little untrained. The day we arrived was quite warm and humid and I had problems cooling the room with the air con. When we reported it, we were given conflicting advice and it was kinda blamed on us (eventually, we learned they don’t have a cooling function during the winter months). Also, there was a restaurant attached hosting a party, which meant there was loud, drunken karaoke and cigarette smoke filling the lobby, which seemed inappropriate: I’m not sure why they didn’t just close the doors. I’m guessing the staff are new in the hotel game and still figuring it out, I’m sure this will get better.
Response from Property: Dear guests, thank you very much for choosing our hotel and expressing your appreciation of our hotel in your review. We are glad that you think so highly of the hotel's environment and equipment, and we will take care of the maintenance. At the same time, you mentioned that our colleagues at the front desk are not skilled enough in business, we will strengthen training, we have been working hard to create a home friendly environment for guests, so that you can have full relaxation and comfortable experience during the journey. Regarding the restaurant question, we would appreciate your feedback. We will carefully consider your suggestions and try to make sure that the restaurant does not affect the rest of the guests. Your opinions are very valuable to us and we will continue to improve to meet the needs of our guests. Thank you again for your visit and your valuable feedback. We look forward to your next visit.
Cheng San
Deluxe Queen Room
Stayed in Nov 2023
Business travelers
47 review
5.0/5
Outstanding
Posted on Dec 14, 2023
Very new hotel, just open. clean and friendly staff, happy to stay there.
Response from Property: Dear customer, I am very happy and touched to receive your recognition and such a comprehensive review. Xiamen WELL Hotel looks forward to your frequent return to experience Xiamen cuisine and local customs.
downes
Cozy Queen Room
Stayed in Jan 2024
Business travelers
29 review
4.0/5
Very Good
Posted on May 17, 2024
close to airport good for short stay
Response from Property: Dear guests, thank you for choosing to stay at Xiamen Well Hotel. The hotel is only 10 minutes away from the airport by car. It is conveniently located and close to the subway and Bus Express, easy access to the surrounding attractions and destinations. We sincerely look forward to your visit to Xiamen Well Hotel again.
Guest User
Cozy Queen Room
Stayed in Nov 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Dec 18, 2024
It only takes 10 yuan to get here by taxi from the airport. It's very close. I only found out from the reviews that the hotel provides pick-up, which is great. This is simply the most convenient place to take a plane near Gaoqi Airport. I was in a hurry to transfer in Xiamen this time. I will stay here again next time if I have the chance!
Original TextTranslated by Google
Response from Property: 親愛的賓客,您好!非常感謝您選擇入住廈門偉爾酒店,並抽出時間分享您的寶貴反饋!我們很高興得知您對酒店的接送機服務以及酒店便利的地理位置感到滿意。我們酒店有配備專用的商務車和司機,特別感謝您提到我們為每一位客人提供機場和高鐵站的接送服務。我們一直致力於為客人提供舒適和貼心的服務,我們非常重視每一位客人的體驗,您的滿意是我們最大的動力。期待您再次光臨廈門偉爾酒店,我們將繼續努力,為您提供更優質的服務。希望下次您能在這裏享受更多的美好時光!祝您一切順利,期待再次見到您!
Guest User
Cozy Queen Room
Stayed in Nov 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 18, 2024
This hotel is good for those who come to Xiamen to watch a concert, because it only takes two subway stops to get to Xiang'an Stadium, and then it takes only a few minutes to walk there. It is fast and easy to manage the time. It is the best place to rest when you come to the stadium to watch a concert.
Original TextTranslated by Google
Response from Property: 親愛的賓客,您好!感謝您選擇廈門偉爾酒店,並分享您的寶貴反饋!我們很高興得知您在觀看演唱會時享受到了我們的便利和貼心服務。我們一直致力於為客人提供舒適愉悦的體驗,如您所説,酒店距離翔安區的白鷺體育館僅有兩個地鐵站的距離,從酒店前往演唱會舉辦的體育館十分方便,如果您在未來的入住中還有其他建議或需求,請隨時告訴我們。我們期待再次歡迎您光臨廈門偉爾酒店,願您每一次的入住都能成為美好的回憶!
Guest User
Cozy Queen Room
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 12, 2024
This hotel is not bad. It is very close to the airport. I enjoyed the airport pick-up service when I was on a business trip. The room was clean and the floor was shiny. The windows were unobstructed. I will choose it as my first choice for business trips in the future. By the way, the cafe on the second floor is very good for working!
Original TextTranslated by Google
Response from Property: 親愛的賓客,您好!非常感謝您選擇廈門偉爾酒店,並分享您在這裏的美好體驗!特別感謝您對我們接機服務的讚賞!我們非常重視客人的體驗,因此為您提供的貼心服務正是我們努力的方向。我們希望能夠為您創造難忘的回憶,我們期待着您與家人再次光臨廈門,選擇我們作為您下次的住宿地點。
Guest User
Cozy Queen Room
Stayed in Oct 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 11, 2024
The lobby is bright and the outdoor fountain is very healing. The room is standard but clean. I took a look at the sink and bathroom glass and saw that they were regularly maintained. The front desk staff is efficient and taciturn. Overall recommended
Original TextTranslated by Google
Response from Property: 親愛的賓客,您好!非常感謝您選擇廈門偉爾酒店,並分享您如此詳細而熱情的評價!我們非常高興您在這裏度過了愉快的時光,並且感受到我們團隊的用心服務。我們一直努力為每位客人提供最優質的體驗,感謝您對我們前台小哥哥小姐姐的認可,能夠為您提供推薦是我們的榮幸。再次感謝您對廈門偉爾酒店的高度評價,期待您再次光臨,體驗更多的美好時光!
Guest User
Deluxe Queen Room
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 8, 2024
Hygiene: Clean without dead corners Facilities: Very new, especially the slippers and toothbrushes are well received Transportation: Very convenient, there is no traffic jam on the Ring Island Road and there are many parking spaces Service: Snacks were given and check-in was fast
Original TextTranslated by Google
Response from Property: 親愛的賓客,您好!非常感謝您選擇廈門偉爾酒店並分享您的入住體驗!我們很高興得知您在酒店的衞生和設施感到滿意,並且對我們的前台接待服務表示滿意。您的肯定是對我們工作的最大鼓勵。我們酒店的地理位置優越,能夠輕鬆到達廈門各個重要的樞紐和商圈,我們一直致力於為客人提供最優質的服務和最舒適的住宿體驗,您的反饋讓我們倍感欣慰。期待您再次光臨廈門偉爾酒店,我們將繼續努力為您提供更好的服務與體驗。
Sunxiaoyi
Family Suite
Stayed in Oct 2024
Family
4 review
4.8/5
Amazing
Posted on Nov 3, 2024
We booked a family room. The hotel provided snacks and soft drinks. The swimming pool was very nice and sparsely populated. The room was clean, tidy and spacious. The hotel also provided airport shuttle service. I highly recommend it. The breakfast was average. Maybe my expectations were too high.
Original TextTranslated by Google
Response from Property: 親愛的賓客,您好!感謝您選擇入住廈門偉爾酒店。很榮幸收到您對酒店做出的積極的評價。您的認可和鼓勵對我們至關重要。我們致力於完善每一個細節來提供您完美的入住體驗,舒適的住宿環境與高品質服務是我們一貫的目標和追求。衷心期待您能繼續支持廈門偉爾酒店,恭候您的再次入住。
Guest User
Cozy 2-bed Room
Stayed in Oct 2024
Other
1 review
4.7/5
Amazing
Posted on Nov 3, 2024
I booked a hotel for my girlfriend. There is a shuttle bus to Phoenix Stadium. The front desk called in advance to remind us to go downstairs. It was very considerate. See you at Xiamen Encore. Next stop is Beijing.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Weir Hotel Xiamen and taking the time to share your stay experience! We are happy to hear that you were satisfied with our specially arranged shuttle service during the concert. We are always committed to providing guests with a comfortable and convenient stay. We are glad that you are satisfied with our phone reminder. Thank you again for your support and affirmation of our hotel. We look forward to your visit again! If you have any suggestions or needs, please feel free to contact us and we will try our best to provide you with better service.
Guest User
Deluxe Queen Room
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Nov 3, 2024
Booked this hotel on short notice to take my sister to Zhang Yixing's concert. It's very convenient to go to Innovation Park Station on Metro Line 3, and it's also convenient to go to North Station the next day. If you have any questions, the service staff are enthusiastic to help you solve them!
Original TextTranslated by Google
Response from Property: 親愛的賓客,您好!感謝您選擇廈門偉爾酒店,並分享您在這裏的寶貴體驗。我們非常高興您在演唱會期間享受了愉快的住宿,尤其是我們酒店的地理位置和周邊設施能夠滿足您的需求,從酒店出發去地鐵站和廈門北站都挺方便,再次感謝您對我們的反饋,我們期待着在不久的將來再次歡迎您回到廈門偉爾酒店,享受更加完美的住宿體驗。如您有任何需求或建議,請隨時與我們聯繫。祝您一切順利,生活愉快!
Guest User
Cozy 2-bed Room
Stayed in Sep 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Oct 29, 2024
I was traveling by myself and wanted to be closer to the airport. I had seen it on Xiaohongshu before, so I thought I would give it a try. A welcome snack was given upon check-in. The guest room was simple, hygienic and clean. I liked the smell of their shampoo and shower gel, which was very easy to use. The staff I met in the corridor and lobby were very enthusiastic. I recommend it!
Original TextTranslated by Google
Response from Property: 親愛的賓客,您好!感謝您選擇廈門偉爾酒店並分享您的入住體驗!我們很高興得知您對房間的寬敞和用品感到滿意,同時也很高興我們的服務人員給您留下了良好的印象。我們始終致力於為每位客人提供熱情周到的服務,聽到您提到前台辦理入住的愉快體驗,讓我們倍感欣慰。我們希望每位客人都能在這裏享受到舒適和愉悦的氛圍。您的反饋對我們非常重要,我們會將您的讚美傳達給我們的團隊,並繼續努力保持高標準的服務與設施。期待您再次光臨廈門偉爾酒店,我們將竭誠為您提供更加完美的體驗。
Guest User
Cozy Queen Room
Stayed in Sep 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 25, 2024
The hotel is very clean and spacious. As soon as I landed, a driver contacted me to pick me up. After I checked in, they also sent me good night milk. The room decoration style is relatively regular, but the area is large, and the floor-to-ceiling window has a good view.
Original TextTranslated by Google
Response from Property: 親愛的賓客,您好!感謝您選擇入住廈門偉爾酒店。酒店地理位置優越,交通便利,距廈門高崎國際機場僅3公里,同時我們還提供免費的接送機服務,為客人提供便捷高效的出行體驗。真誠期待您再度光臨廈門偉爾酒店。