Atour X Hotel  Ferry Terminal Zhongshan Road Xiamen

Atour X Hotel Ferry Terminal Zhongshan Road Xiamen Reviews

Atour X Hotel Ferry Terminal Zhongshan Road Xiamen

One of No. 6 Jiaowei Road, Xiamen, ChinaView Hotel Details
Atour X Hotel  Ferry Terminal Zhongshan Road Xiamen
Atour X Hotel  Ferry Terminal Zhongshan Road XiamenAtour X Hotel  Ferry Terminal Zhongshan Road XiamenAtour X Hotel  Ferry Terminal Zhongshan Road Xiamen
Check available rooms for your travel dates
编组 10
We Price Match
1 night

Atour X Hotel Ferry Terminal Zhongshan Road Xiamen Guest Reviews

4.6/5
Great
2643 review
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
Filter by:
Sort by:
All Reviews(2643)
Positive reviews(2549)
Reviews with photos/video(222)
Easy to get around(188)
Delicious breakfast(177)
Friendly front desk staff(171)
Small room size(77)
Great location(53)
Perfect for business trips(32)
Nice toiletries(17)
Has rooms for families(13)
Negative reviews(91)
Fadia
Stayed in May 2024
Solo travelers
11 review
3.7/5
Posted on May 26, 2024
The hotel is good but the room needs more cleaning. The location is great and the fron desk staff are extremely helpful and friendly.
Response from Property: Dear Duoyou, thank you for your enthusiastic comments and suggestions, we will also strengthen training and promotion of the places you proposed, bringing you a bad experience for your stay, I apologize to you again, and welcome your next stay~ We will definitely do better!
Claire
Superior Room (2 beds)
Stayed in Jan 2024
Friends
5 review
5.0/5
Outstanding
Posted on Jan 9, 2024
It was a good stay, the service was good and helpful the room was good and the area is very convenient
Response from Property: Atour, it starts from the hotel, but it doesn’t stop at the hotel. Only by staying true to your original intention can you succeed! I hope there is an Atour in every city you pass by, giving you a warm haven!
林志成 CS LIN
Superior Room (2 beds)
Stayed in Nov 2023
Friends
6 review
3.5/5
Posted on Nov 30, 2023
we booked and PAID for 2 nights, hotel staff still call us after the 1st night,in the middle of our excursion to confirm that we are staying for another?😟 what happen to checking the system before interrupting customer ? front desk seem unsure about things
Response from Property: Dear Guest! Thank you for your busy schedule to review the hotel, sorry for such unpleasant things during your stay, we will enhance the skills training of hotel staff, and look forward to your next inspection of the hotel, we will become better, again give you sincere greetings
NG
Executive Double Room
Stayed in Oct 2023
Family
11 review
5.0/5
Outstanding
Posted on Nov 17, 2023
First time staying in this hotel. Receptionist was swift in checkin in process. Clean room and toilet. Toiletries and one time use-pack were all new and stocked up. Would highly recommend. Super B services. Felt better than many other 4-5 stars hotels. Did laundry, they would assist us in drying our clothes when we weren’t around. fold and bag our clothes into the laundry bag once done. Im thankful for this extra service.
Anonymous User
Elegant Double Room
Stayed in Oct 2023
Solo travelers
3 review
4.7/5
Amazing
Posted on Oct 28, 2023
Not so convenient as o train station around. May require 10mins of walking to the nearest train station.
Response from Property: After reading Duofen's comments carefully, Duoer was very excited. Duoer must not be arrogant or impetuous, continue to work hard, and wait for you to come back next time to give you more surprises.
Siew Tart
Superior Room (2 beds)
Stayed in Jan 2024
Friends
7 review
5.0/5
Outstanding
Posted on Jan 23, 2024
Services are up to expectation will recommend to friends.
Sharay
Executive Double Room
Stayed in Dec 2021
Couples
23 review
4.5/5
Great
Posted on Dec 30, 2021
Location is nothing special. Breakfast is okay and the hotel is well kept and clean. Stuff also very nice and helpful!
Response from Property: Thank you for your comments. The hotel is located in the center of Xiamen, close to Zhongshan Road Pedestrian Street and ferry terminal. It is more convenient to travel! Hotel buffet breakfast, meet various needs, rich varieties! Sincerely look forward to your next visit!
Zhongjing youjie(Nakai Yusuke)
Elegant Double Room
Stayed in Sep 2022
Friends
1 review
5.0/5
Outstanding
Posted on Sep 11, 2022
So good!
Guest User
Superior Room (2 beds)
Stayed in Jun 2022
Couples
8 review
5.0/5
Outstanding
Posted on Jun 29, 2022
perfect
Guest User
Superior Room (2 beds)
Stayed in Jun 2022
Friends
1 review
5.0/5
Outstanding
Posted on Jun 28, 2022
nice!
Guest User
Elegant Double Room
Stayed in May 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on May 25, 2024
The location of the hotel is very good, very close to the ferry terminal, Zhongshan Road Zhonghua City is also within walking distance, and it is very convenient to eat and drink milk tea around. It has been raining in Xiamen recently, and the cleaning lady had opened the doors and windows to dissipate the smell and turned on the air conditioner for dehumidification before check-in. I specifically praise the front desk lady Jiayi, who is warm and polite. She upgraded the room and specially chose a quieter one. There are also free porridge and side dishes in the evening. I will choose next time
Original TextTranslated by Google
Response from Property: Sleep between the mountains and the sea, let time flow, and meet an unknown self on the journey. Dear Duo friends, Duoer thanks you for your love. Our greatest expectation is that you fall in love with Xiamen because of Duoer, and remember the beauty of Xiamen with Duoer. We are always waiting for your return.
Guest User
Superior Room (2 beds)
Stayed in May 2024
Family
8 review
2.0/5
Posted on May 12, 2024
I've been living here for two days and it's like this. I don't know if it's because the bed is not clean.
Original TextTranslated by Google
Response from Property: Dear Duo friends, we are deeply sorry for the bad experience you had during your stay. We have strict inspections and guarantees on hygiene. Please rest assured that the weather in Xiamen is hot recently and there are many mosquitoes. The front desk is also equipped with floral water and mosquito repellent stickers. Duoer will also do its best to improve immediately. We also implore you to give Duoer a chance ~ Let Duoer make up for it. We apologize for you again. Please believe that Duoer will get better and better!
Yuanjingxihehaoyunchangban
Superior Room (2 beds)
Stayed in May 2024
Other
39 review
3.0/5
Posted on May 15, 2024
It's located in a small street behind the main street. It's the smallest Atour hotel I've stayed in. The room is so small that a 20-inch suitcase can't fit in it. The amenities are average. It's just an ordinary economy hotel. How can it be marked as 400 or 500 a night? The value doesn't match at all. The soundproofing is terrible. It feels like the people next to you are talking in the neighboring room. There are people talking loudly and opening and closing doors at 1 or 2 in the morning, and the noise starts again at 6 in the morning. It's impossible to rest at all. We originally booked 4 days, but only stayed one night and got up early the next morning to change hotels. A 5-star hotel is only more than 400, which is much better than Atour.
Original TextTranslated by Google
Response from Property: Dear Duoyou, we are deeply sorry for the bad experience caused to you during this stay. Since we are located in the city center and there are many residential houses in the surrounding area, the hotel area is not large so the rooms will be smaller. However, we are close to various hotels. The scenic spots are all very close~ You can basically get it with the starting price of a taxi~ The house price is different every day, and the price is also adjusted during holidays. Our front desk also provides earplugs to the guest rooms~ Once again, we are very sorry for the impact on your stay experience. Please believe that Duoer can do better! !
Guest User
Elegant Double Room
Stayed in May 2024
Solo travelers
14 review
4.7/5
Amazing
Posted on May 9, 2024
Facilities: The laundry room collects clothes very quickly Hygiene: very good, small windows Environment: The location is very good and there are many places to visit nearby. Service: There is a robot to provide water attentively 1233455678764212344
Original TextTranslated by Google
Response from Property: Dear Duoer fan, Duoer will work hard to improve your comments and suggestions. We look forward to giving you a more satisfactory stay experience next time, and we also look forward to receiving your praise again (shy). Come often in the future!
Xinjing💕-like
Guestroom (2 beds)
Stayed in May 2024
Family
30 review
5.0/5
Outstanding
Posted on May 3, 2024
The hotel is located in the old city, close to the bus station and the subway station, which is a few hundred meters away, making it very convenient to travel. Xiamen University, Zengcuo'an, Nanputuo Temple and other attractions are very congested, and parking lots are also tight. It is very convenient to choose public transportation. The hotel staff is very friendly and the breakfast variety is also rich. The hotel is not high, and the room on the 5th floor is quite comfortable.
Original TextTranslated by Google
Response from Property: After reading the comments from Duo'er's fans carefully, Duo'er is very excited. Duo'er will not be arrogant or impatient and will continue to work hard, and will give you more surprises when you come back next time.