Ji Hotel (Xiamen Airport)

Ji Hotel (Xiamen Airport) Reviews

Ji Hotel (Xiamen Airport)

No.21 Huoju North Road, Xiamen, ChinaView Hotel Details
Ji Hotel (Xiamen Airport)
Ji Hotel (Xiamen Airport)Ji Hotel (Xiamen Airport)Ji Hotel (Xiamen Airport)
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编组 10
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1 night

Ji Hotel (Xiamen Airport) Guest Reviews

4.7/5
Outstanding
804 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All Reviews(804)
Positive reviews(781)
Reviews with photos/video(117)
Classy environment(77)
Easy to get around(73)
Friendly front desk staff(61)
Awesome amenities(59)
Delicious breakfast(57)
Large rooms(50)
Close to airport(47)
Perfect for business trips(24)
Negative reviews(23)
Shannshaen
Superior Double Bed Room A
Stayed in May 2024
Couples
8 review
5.0/5
Outstanding
Posted on May 22, 2024
Good, clean, close to airport
Guest User
Superior Double Bed Room A
Stayed in Dec 2022
Couples
6 review
1.7/5
Posted on Dec 18, 2022
First night of the holiday, the hotel’s 60 kg robot came onto the elevator and ran over my foot. I had to spend the night in the hospital and now the doctor said I’m not supposed to do any walking. Ruined my entire vacation. Worst of all, they let the stupid robot still go around the hotel even after injuring me!
Simon Furmston
Superior Memory Foam Queen Room
Stayed in Jan 2023
Family
22 review
5.0/5
Outstanding
Posted on Apr 1, 2023
great location
Guest User
Guestroom (2 Beds)
Stayed in Jul 2022
Friends
1 review
5.0/5
Outstanding
Posted on Jul 27, 2022
very good
Guest User
Guestroom (2 Beds)
Stayed in Jan 2024
Friends
3 review
3.0/5
Posted on Jan 19, 2024
Compared with Chengdu's All Seasons, this one has no service, the room is relatively not that clean, the floor is broken, and the hygiene details are not that good, but it is clean compared to other hotels of the same type.
Original TextTranslated by Google
Response from Property: Dear guest: I am very sorry to bring you a bad check-in experience. Xiao Ji will go to training to strengthen the staff's service enthusiasm. At the same time, thank you for your feedback to the hotel about your stay. If you have any questions during your stay, you are welcome. Call the front desk anytime. Dial "0" for the room and we will help you solve the problem in time. We look forward to your stay again!
Guest User
Guestroom (2 Beds)
Stayed in Jan 2023
Family
6 review
5.0/5
Outstanding
Posted on Jan 24, 2023
The hotel service is very thoughtful, especially Manager Liu's emergency handling is very standardized and makes people feel at home. I will definitely choose this hotel next time I come to Xiamen!
Original TextTranslated by Google
Response from Property: A good experience is a good start, Xiao Ji looks forward to writing a beautiful journey with you~~
dearJean
Guestroom (2 Beds)
Stayed in Dec 2022
Couples
90 review
4.0/5
Very Good
Posted on Jan 22, 2023
The room is not too big, but relatively clean and tidy. The few people who took pictures of the planes from the airport are relatively close, so it is very convenient to take pictures of the planes. There are no restaurants around, but you can rely on takeaway.
Original TextTranslated by Google
Response from Property: Concise words outline the standards of Quanji. What we are pursuing is to satisfy every customer. All Jiji family members wish you happiness!
Anonymous User
Memory Foam Twin Room
Stayed in Nov 2022
Other
7 review
1.0/5
Posted on Nov 8, 2022
The fatter lady at the front desk lowered the entire grade and brand image of the whole season. 1. Rude to guide consumers to consume: when I checked in, I was asked if I needed breakfast, and I replied that I booked a room without breakfast. The fat front desk ignored my answer and continued whether I want to add breakfast. I thought that there were activities that could be added for free, so I asked whether to pay for breakfast or not? The fat front desk replied, I see that you booked a room without breakfast, do you want to add breakfast. I asked again, is it a paid add? The fat front desk repeated what I said before, and I asked if I had to pay... So I went back and forth at the front desk for 5 minutes... The front desk never answered positively; 2. I made it clear to the front desk that this answer was irrelevant, deliberately not answering the guest's question positively, and maliciously guiding consumption suspicion. I can complain, but the front desk is very dissatisfied and started arguing with me... 3. Based on the second point, I made it clear to the front desk that I want to make a complaint, and ask the front desk to tell me her job number or name. Let me tell you," which is blatantly violating the purpose of the service; 4. The whole process was very unpleasant, and the 7 people who went through it were all done, but my accommodation procedures have not been completed yet, and it took more than 15 minutes. 5. As mentioned above, the front desk should be dealt with or retrained. Such a front desk will definitely damage the brand and bring customers a very bad check-in experience.
Original TextTranslated by Google
Response from Property: Dear member, hello: Thank you for your valuable comments and comments. I am sorry that we did not provide good service and left you with a bad feeling. We attach great importance to this. We will train our waiters again and improve with our hearts. Your evaluation of the hotel is to spur us to strive to maintain and do better. We look forward to your visit again and let you experience different changes. I wish you all the best!
Guest User
Superior Double Bed Room A
Stayed in Oct 2021
Business travelers
3 review
5.0/5
Outstanding
Posted on Oct 13, 2021
Very close to the airport, the room is clean, the service is attentive, the TV is big and come next time.
Original TextTranslated by Google
Response from Property: Companionship is indispensable for a happy life, happiness and joy are all about your presence, thank you for your support, and hope you can go home often!
Yunxiangyichanghuaxiangrong
Superior Double Bed Room A
Stayed in Sep 2021
Booked for others
16 review
4.2/5
Very Good
Posted on Sep 13, 2021
Because the nearest airport hotel needs to be set for the transfer to Xiamen, the hotel still needs to take a taxi 2 kilometers away from Gaoqi Airport. When I arrived in the middle of the night, the hotel upgraded the room and also provided a buffet breakfast, so the service was praised by five stars. .
Original TextTranslated by Google
Response from Property: Encounter dialogue, silent existence, spring and autumn come, allusions are fast, no matter how long it takes, Xiao Ji's love for you will never change!
Anonymous User
Superior Memory Foam Queen Room
Stayed in Aug 2021
Business travelers
57 review
3.5/5
Posted on Aug 13, 2021
The lobby and parking lot are very good, and the uncle security service is good 🚗 Transportation: It's pretty easy to find, but I'm surprised that it says on Ctrip that it is two kilometers away from the airport, but in fact, it is 16 kilometers away from the airport. 🧹Hygienic: The new hotel is very clean, but I touched a lighter behind the sofa 🔔Service: I don’t understand why there is no free parking. In such a biased place, there is a parking fee of 30 yuan, which is exaggerated and bad review.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your recognition of the hotel facilities, equipment and services. The straight-line distance is indeed only 2 kilometers. The route you drove should not take the viaduct route, so you took a detour. The parking lot is managed by the property, and guests go out It is necessary to report the license plate at the front desk and go out for free. We will strengthen the training of waiters to remind guests of this, and welcome guests to call the front desk at any time if they have any questions.
Anonymous User
Guestroom (2 Beds)
Stayed in Aug 2021
Couples
4 review
5.0/5
Outstanding
Posted on Aug 25, 2021
It's really great, I'm a picky person who spends money on petty lodging. But I am very satisfied with it. Decorated in Japanese style, the rooms are very new, big and spacious. There is also such a big sofa and dining table, perfect. Then let me talk about the shortcomings. There is a problem with the TV remote control. There is nothing to eat around. It is a very wide and clean road, but this little takeaway has been solved. 🔔Service: Very good attitude 🚗 Transportation: very convenient 🧹Sanitation: very clean, the bed is also very comfortable
Original TextTranslated by Google
Response from Property: I like to go home and watch the whole season, because of love, we have been waiting...Thanks for the support, the whole season will restore everything to its original appearance, and I will not fail the sun or you!
Guest User
Guestroom (2 Beds)
Stayed in Jun 2024
Friends
10 review
5.0/5
Outstanding
Posted on Jun 10, 2024
前台小姐姐很優秀 辦入住很快 免費升級了大床房房間很大 舒適乾淨整潔 房間啥都有除了冰箱 跟家裡一樣 早餐也不錯 還有很大的免費停車場 洗衣房洗衣機有個放洗衣液的抽屜口壞了並且有點臟需要清潔 其他都很好 服務很好 需要去機場的朋友推薦住這邊哦
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Guest User
Superior Double Bed Room A
Stayed in Jun 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 25, 2024
前台小姐姐服務很好 凌晨的飛機到廈門 到了酒店 小姐姐還貼心幫忙房間做了升級 入住全程都很喜歡 房間乾淨整潔 早餐豐富 交通也很方便 打車一下就到了
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Guest User
Superior Double Bed Room A
Stayed in Jun 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Jun 10, 2024
房間舒適整潔 窗户很大 很透氣 住這裏很不錯 全季一直都很給力 對於經常住酒店的人來説!免費的停車場 可口的早餐 齊全的設施設備 還有完美的服務 [強][強]
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