Yitel Hotel (Xi'an Xianyang International Airport T3 Terminal)

Yitel Hotel (Xi'an Xianyang International Airport T3 Terminal) Reviews

Yitel Hotel (Xi'an Xianyang International Airport T3 Terminal)

Zone H, Airport International Business Center, Airport New City, Xi Xian New Area, Xianyang, ChinaView Hotel Details
Yitel Hotel (Xi'an Xianyang International Airport T3 Terminal)
Yitel Hotel (Xi'an Xianyang International Airport T3 Terminal)Yitel Hotel (Xi'an Xianyang International Airport T3 Terminal)Yitel Hotel (Xi'an Xianyang International Airport T3 Terminal)
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Yitel Hotel (Xi'an Xianyang International Airport T3 Terminal) Guest Reviews

4.7/5
Outstanding
921 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All Reviews(921)
Positive reviews(904)
Reviews with photos/video(58)
Offers pick-up/drop-offs(233)
Easy to get around(112)
Delicious breakfast(109)
Close to airport(84)
Quiet & comfortable(51)
Friendly front desk staff(47)
Delicious buffet(9)
Tasty restaurant(8)
Negative reviews(17)
Grace
2-bed Room
Stayed in May 2024
Family
2 review
4.7/5
Amazing
Posted on Jun 24, 2024
Nearby to hotel and quick check in even we arrive after midnight lobby receptionist is efficient but breakfast needs to be improved as limited choice available with coffee not refilled and served cold even though still within breakfast timing.
WG
Business Queen Room
Stayed in Mar 2024
Business travelers
4 review
4.2/5
Very Good
Posted on Mar 12, 2024
Hotel was quiet and clean. Bedroom was comfortable with good mattress and linen. Restaurant buffet provided good selection of foods. Language always a challenge, but use of language helps, although staff at this hotel were not as accommodating in using the app
Response from Property: Dear guest: Hello! Thank you very much for your stay and detailed comments. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, make corrections and make continuous progress. From your comments, we regret to see that this stay did not meet your expectations. The hotel management attaches great importance to your feedback. We will immediately rectify and solve the problem, train the front desk to download and train to use translation software proficiently, and ensure that multiple languages ​​​​except English and Chinese can communicate with guests smoothly. We apologize for the inconvenience caused to you. Your tolerance and understanding are the encouragement and support for our work! Sincerely look forward to your visit again!
MiffyOnTravel
Business Queen Room
Stayed in Dec 2023
Solo travelers
8 review
4.7/5
Amazing
Posted on Dec 26, 2023
Included the airport pick up even at midnight. The service is so convenient and make people less worry. 👍🏻
Dr.Manny
Business Queen Room
Stayed in Jul 2023
Business travelers
10 review
5.0/5
Outstanding
Posted on Jul 5, 2023
The service is great and the hotel is in close proximity to the airport. They also have an airport shuttle so that’s a plus you don’t need to wait for taxis
Response from Property: Dear guest, hello! Thank you for choosing Heyi Hotel Xi'an Xianyang International Airport. We are very moved to see your satisfaction and support for us. We will continue to work hard, be ready, and welcome you back anytime.
n.raul
Business Queen Room
Stayed in Dec 2021
Business travelers
64 review
3.2/5
Posted on Dec 20, 2021
Close to airport. Offer shuttle service. Rooms are simple. Housekeeping is very slow in the evening
Response from Property: Dear guests! Thank you for staying in Xi'an Xianyang International Airport store of Heyi hotel. The hotel is only a few minutes away from the airport terminal, and the hotel provides 24-hour free shuttle service. Your opinion is very important to us. We will continue to strengthen training, arrange and carefully check the room in advance, and look forward to your next stay
Anonymous User
Business Queen Room
Stayed in Jun 2024
Business travelers
25 review
5.0/5
Outstanding
Posted on Jun 7, 2024
The room is clean and tidy, with complete facilities and a good environment. The service is attentive and thoughtful. Not only is the airport shuttle free, but breakfast is served at five o'clock in the morning~ This is the first time I have encountered such a considerate service hotel after traveling all over the country!
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Response from Property: Dear guest, thank you for choosing Yitel Hotel Xi'an Xianyang International Airport Branch. Because of your support, we will work harder. We firmly believe that we can exchange for your satisfaction with our sincerity, sincerity and warmth. We hope you will come often. It is our honor to have you. The hotel is a few minutes' drive from the airport, and a professional fleet provides free airport pick-up and drop-off 24 hours a day. Buffet breakfast 5:00-9:00. If you have any needs, you can call the front desk directly and we will follow up in time. We are always here. I wish you a happy life. Liufanlei
Hongbaojunzhouxu
2-bed Room
Stayed in May 2024
Family
10 review
4.0/5
Very Good
Posted on May 9, 2024
The hotel closest to the airport t3, with pick-up and drop-off included, the service is very good, the only drawback is that the air conditioning is too hot and I can't sleep well, the hotel breakfast is not very good but it's enough to fill my stomach, overall it's pretty good.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and detailed comments. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, make corrections and make continuous progress. From your comments, we regret to see that this stay did not meet your expectations. The hotel management attaches great importance to the air conditioning and breakfast problems you reported. We will immediately rectify and solve them. We apologize for the inconvenience caused to you. Your tolerance and understanding are the encouragement and support for our work! Sincerely look forward to your visit again!
Guest User
2-bed Room
Stayed in Mar 2024
Friends
10 review
5.0/5
Outstanding
Posted on Mar 18, 2024
Very close to the airport Facilities: The equipment is relatively old, but it is OK for one night Sanitation: OK, no major problems Environment: 10 minutes away from the airport Service: The service is OK, the price/performance ratio is OK
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and detailed comments. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, make corrections and make continuous progress. From your comments, we regret to see that this stay did not meet your expectations. The hotel opened in 2017 and the facilities and equipment are regularly maintained. We apologize for the inconvenience caused to you. Your tolerance and understanding are the encouragement and support for our work! Sincerely look forward to your visit again!
Yemen
2-bed Room
Stayed in Feb 2024
Family
7 review
5.0/5
Outstanding
Posted on Feb 21, 2024
You can choose it if you want to catch an early flight. A regular airport hotel, safe. It is relatively old, but it is OK in all aspects, and it is clean in terms of hygiene. The breakfast is relatively simple. There are a lot of them. Pilots and stewardesses live here.
Original TextTranslated by Google
Response from Property: Dear guests! Thank you for your fair review. Home Inns Xi'an Xianyang International Airport Branch is a designated accommodation hotel for crew members of many airlines such as China Eastern Airlines, China Southern Airlines, and Tianjin Airlines. A large number of flight attendants and stewardesses stay here every day! We will continue to work hard to serve every VIP and look forward to your stay again!
Alex@w
2-bed Room
Stayed in Feb 2024
Family
12 review
5.0/5
Outstanding
Posted on Feb 17, 2024
The hotel is very big, and you can see many flight attendants inside. This should be their designated resting place. You need to swipe your room card to get on the elevator, which is very safe. The room is also clean. The hotel arranges a driver to take you to the airport, and it takes only 10 minutes to get to the airport. It is very fast and convenient. I forgot to bring my water cup to the room, and after calling the front desk, I asked the driver to send it to the airport. Finally, the price is really suitable!
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Response from Property: Dear guest, hello! Thank you for your choice and sharing! You not only have a pair of eyes that are good at discovering beauty, but also have a heart that is sensitive to warmth and kindness! We cannot catch the flow of time, but when we look up at the sky and see the starry sky, it is enough to make us feel full of happiness! Xiaoyi thanks you for your sincere and wonderful stay experience. We are moving forward on the road of getting better and better. Welcome to continue to choose to experience, and look forward to leaving your best stay experience when you experience it again!
junga
2-bed Room
Stayed in Feb 2024
Family
2 review
4.2/5
Very Good
Posted on Feb 22, 2024
The flight arrived at Xianyang Airport at night. It was very convenient to check in. There was free airport pick-up. It was cost-effective to stay on Valentine's Day night.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. We look forward to serving you next time.
Guest User
Superior Queen Room
Stayed in Feb 2024
Booked for others
13 review
5.0/5
Outstanding
Posted on Feb 14, 2024
The room layout is good, clean and tidy, the front desk service attitude is also good, warm and thoughtful. It is close to the airport and there is Sette Outlet nearby, which is a good choice for travel.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your choice and sharing your wonderful experience. Every journey has different scenery, and the most beautiful scenery in this journey of life is in our hearts. Every partner in the hotel is very grateful and cherishes every guest who comes to the store. Your affirmation and encouragement give every partner in the hotel team the motivation to move forward. For a new hotel, every affirmation from the guests is like a bright light, illuminating our way to stick to the service quality and move forward. Thank you and welcome you to come again next time!
Guest User
2-bed Room
Stayed in Mar 2024
Friends
2 review
5.0/5
Outstanding
Posted on Mar 20, 2024
Stayed overnight for a flight in the morning, very clean, good breakfast
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your recognition of Yitel Xi'an Xianyang International Airport. We are also very happy to hear that you had a pleasant stay in our hotel. The hotel has a buffet breakfast from 05:00 to 09:00, and a professional fleet of vehicles is available for free airport pick-up and drop-off 24 hours a day. Come often, we are always here, waiting for you.
Guest User
2-bed Room
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 31, 2024
Overall very satisfied, thoughtful service!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Yitel Xi'an Xianyang International Airport. We are very touched by your valuable comments in your busy schedule. Your satisfaction is our motivation. The hotel is a few minutes' drive from the airport. The professional fleet provides free airport pick-up and drop-off 24 hours a day. If you like it, come again. I am at Yitel Xi'an Xianyang International Airport and look forward to meeting you again!
libarry
2-bed Room
Stayed in Dec 2023
Family
10 review
5.0/5
Outstanding
Posted on Jan 5, 2024
I give a good review to the hotel. It is very close to the airport. It is very convenient to travel with children. The free airport pick-up service is very convenient. The room decoration is the old business room style. Breakfast is served at 5 o'clock. I met airport staff to eat together. In winter, I didn't know to kill a blood-filled mosquito (the wall has been cleaned). There is no bath towel in the room I stayed in. I hope to strengthen the room inspection system. In the words of the children, this is a rare good hotel near the airport.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and detailed comments. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, make corrections and make continuous progress. From your comments, we can see your understanding. We apologize for the inconvenience caused to you. Your tolerance and understanding are the encouragement and support for our work! Sincerely look forward to your visit again!