Moon Hotel Reviews
Moon Hotel
Building 1, Zone D, Airport Garden, airport new town, Xixian new area, Xianyang, Xianyang, ChinaView Hotel Details
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1 night
Moon Hotel Guest Reviews
4.8/5
Amazing
5723 review
Verified reviewsLocation4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All Reviews(5723)
Positive reviews(5679)
Reviews with photos/video(639)
Offers pick-up/drop-offs(1357)
Classy environment(1021)
Awesome amenities(920)
Friendly front desk staff(914)
Close to airport(453)
Delicious breakfast(388)
Many amenities(322)
Negative reviews(44)
Guest User
Smart Room (Memory foam mattress)
Stayed in May 2024
Solo travelers
3 review
Posted on Jun 6, 2024
A bit hard to reach from the closest metro station.
But the room was very comfortable. Spacious & clean.
Breakfast buffet had only limited food options. But there are quite a few restaurants nearby.
Can book a free shuttle to the airport.
They gave me a complimentary drink (sour plum soup) which was nice!
Response from Property: (❤ Free parking freshly ground coffee ❤) Dear guest: Hello! Thank you for your visit, but also sincerely thank you for our love and recognition, you remember the good time here let us feel very moved, let the guests enjoy a good stay experience is our boundlessresponsibility, can get your praise we are deeply honored, at the same time we are more motivated to continue to move forward, hope to have more opportunities to serve you!
Anonymous User
Family Parent-child Suite
Stayed in May 2024
Family
2 review
Outstanding
Posted on May 24, 2024
The family suite is really spacious and clean. Highly recommended.
Response from Property: (❤24-hour free airport pick-up, free snacks in the room❤) Dear guest: Hello! By chance, we met you, and by chance, you chose us. There are too many choices in life, and every choice you make is a fate. Thank fate for letting us meet you. Your thoughtfulness and care will definitely bring you warmth for a lifetime. Looking forward to meeting you again!
Yue
Family Parent-child Suite
Stayed in Mar 2024
Family
8 review
Outstanding
Posted on May 21, 2024
Easy to find shuttle bus just outside airport.
Shor drive like 10 min to hotel.
Good condition of room and very clean.
Breakfast has very generous spread of local dishes.
Response from Property: (❤ Free parking freshly ground coffee ❤) Dear guest: Hello! Thank you for your visit, but also sincerely thank you for our love and recognition, you remember the good time here let us feel very moved, let the guests enjoy a good stay experience is our boundlessresponsibility, can get your praise we are deeply honored, at the same time we are more motivated to continue to move forward, hope to have more opportunities to serve you!
Sylvecat
Smart Room (Memory foam mattress)
Stayed in May 2024
Family
22 review
Amazing
Posted on May 21, 2024
Everything is good. Staff provided a very high level of customer service. Only the air-con is not cool enough. I will still stay in this hotel when i place a visit here next.
Response from Property: (❤ Free parking freshly ground coffee ❤) Dear guest: Hello! Thank you for your visit, but also sincerely thank you for our love and recognition, you remember the good time here let us feel very moved, let the guests enjoy a good stay experience is our boundlessresponsibility, can get your praise we are deeply honored, at the same time we are more motivated to continue to move forward, hope to have more opportunities to serve you!
Guest User
Premier Business Smart Room (2 beds)
Stayed in Apr 2024
Couples
1 review
Great
Posted on Apr 13, 2024
My husband and I, two elderlies, stayed for two nights in this hotel after we completed a 10-day tour with our friends in Xian and Xianyang, cos we had failed to book the direct flight back to Hong Kong on the day the tour ended. We chose this hotel simply because at time of booking we knew not if there was anymore place in Xian for us to go after our tour, hence we thought the hotel's free shuttle service to the airport would be beneficial to us, plus the hotel rate was attractive. In the end it is truly unexpected that with only around HKD830 we paid for two nights, we had come to a hotel with such good amenities and services provided ! The hotel is located in a newly developed district, about 10 mins drive from the airport. Its location is not attractive, but the small community nearby offers banking service, a small supermarket and sufficient choices of small eating venues. The hotel lobby is stylishly furnished, the hotel room is clean and newly furbished, and the bathroom amenities are excellent (with electronic bidet installed). The free buffet breakfast is good with choices of freshly prepared noodles as ordered. A cup of Americano can be picked up from the Reception free of charge at anytime of the day. In the evening the hotel also offers a simple light meal which can be brought up to the room for enjoyment. On our second day of stay, we chose to go to Dayan Pagoda which we hadn't been visited in our group tour. The staff was so very helpful as in providing us with all the directions in WeChat how we could travel by underground from airport to go there, and thereafter how we could contact them from airport for their pickup service on our return (on the condition that we had no local phone number and no wifi installed in our mobiles!). All in all we are truly grateful to all the staff, including the driver, who had helped us so much during our stay in this small lovely hotel. It is truly a good hotel in terms of its value!
Response from Property: See the guest officer simple and deep praise is really good excited, but also so recognized our service ~ hotel we ask for each guest officer to provide the most intimate and meticulous service, for each guest officer to bring value experience. Baiyue Hotel is a young and energetic hotel, showing the unique charm of the hotel to the guest officials with simple style and warm and considerate service. The encouragement of the guest officer is the biggest support and encouragement for the hotel, we will carefully serve every family, and look forward to your next encounter
Lawrence87
Guestroom (Queen bed) (Special promotion)
Stayed in Jun 2023
Couples
13 review
Very Good
Posted on Jul 24, 2023
Great for an airport transit. Happy with the modern appliances in the room, free transfers to and from the airport and the location being close to the airport.
Guest User
Smart Room (Memory foam mattress)
Stayed in Feb 2024
Business travelers
3 review
Posted on Feb 20, 2024
Didn’t let us in even when our time started and they wasted 15 mins in the lobby.
Juunney
Smart Room (Double bed)
Stayed in Nov 2023
Friends
2 review
Amazing
Posted on Nov 11, 2023
Had a very pleasant stay at Moon hotel. It is modern, clean and there are free laundry services with light snacks available for our late night check in.
Response from Property: ❤❤❤ (❤ Freshly ground coffee free drink ❤) Dear customer hello! Thank you very much for your support to our hotel, we always believe that a good reputation must be recommended from the most sincere customer satisfaction, and we are also honored to provide you with the best quality service. We welcome you to choose our hotel again, whether for business or travel! Sincerely looking forward to your visit again!
Mortaza
Smart Room (Double bed)
Stayed in Jan 2024
Couples
4 review
Very Good
Posted on Jan 8, 2024
The hotel was good with normal beautiful. Room doesn’t have window.
Response from Property: (❤ Late check-out, free laundry ❤) I'm glad you had a great trip in Satsuki. You can feel some small details in our business attentively, so that we feel that all the efforts are worth it, Yue'er is really happy. You are set to enjoy the dream of the big bed room, this room type is a windowless bed, next time you can come to experience the luxury of the big bed room, this room is with a window, thank you again for your love of Baiyue, look forward to our meeting again~
Guest User
Guestroom (Queen bed) (Special promotion)
Stayed in May 2023
Business travelers
8 review
Great
Posted on May 19, 2023
Excellent value for money hotel. At least for the room I selected (no window), it was perfect for a short stay, late check in - early check out. Extremely clean, nice design. Definitely recommended.
Response from Property: Distinguished guests: Hello! Thank you very much for your support and trust in us, we will continue to uphold the heart to work, careful service concept, let you feel the warmth of home in Baiyue. Look forward to your visit again to review our progress, I wish you happy every day!
OlSYX
Smart Room (Memory foam mattress)
Stayed in Jun 2023
Business travelers
8 review
Very Good
Posted on Jul 31, 2023
Nice, not far from the airport
Guest User
Premier Business Smart Room (2 beds)
Stayed in Apr 2023
Business travelers
3 review
Outstanding
Posted on Apr 7, 2023
Uuu jjjggg
Response from Property: Hello dear! Thank you for your love at first sight for Baiyue! Beautiful time, whose eyes you will meet inadvertently, boating in the text, I met you unexpectedly this time, thank you for this fate, we will cherish it even more, and look forward to seeing you next time! I wish: well!
Guest User
Smart Room (2 beds)
Stayed in Jun 2024
Family
3 review
Outstanding
Posted on Jun 19, 2024
The room is very large, with smart facilities, and a very comfortable bed. It is very close to the airport, with free airport pick-up and drop-off service. We got up early in the morning, and they packed breakfast for us for free. It was a satisfactory stay!
Original TextTranslated by Google
Response from Property: ❤❤❤（❤Self-service laundry, free gym❤）
It is really exciting to see the simple and profound praise from the guests, and they also recognize our service so much~ We at the hotel strive to provide the most considerate and meticulous service to every guest, and bring a super value experience to every guest. Baiyue Hotel is a young and energetic hotel, showing the unique charm of the hotel to guests with a simple style and warm and considerate service. The encouragement of the guests is the greatest support and encouragement to the hotel. We will serve every family member with our heart, and look forward to meeting you next time.
Anonymous User
Family Parent-child Suite
Stayed in Jun 2024
Family
11 review
Outstanding
Posted on Jun 18, 2024
The hotel is relatively close to the airport terminal (the airport and the subway are seamlessly connected), but the sound of airplanes has not affected my sleep at night. The room is clean and sanitary, and the front desk hall is spacious and warmly decorated. The robot delivery is quite novel and cute. In addition to breakfast, there is also free goodnight porridge (and steamed noodles). The nearby public transportation and famous snacks are also convenient. The children's darts and teddy bears are very cute, and the smart toilet and large-screen TV are good. I will come again next time. Five-star praise first. Take a look at the pictures
Original TextTranslated by Google
6/8
Response from Property: ❤❤❤（❤Self-service laundry, free gym❤）
It is really exciting to see the simple and profound praise from the guests, and they also recognize our service so much~ We at the hotel strive to provide the most considerate and meticulous service to every guest, and bring a super value experience to every guest. Baiyue Hotel is a young and energetic hotel, showing the unique charm of the hotel to guests with a simple style and warm and considerate service. The encouragement of the guests is the greatest support and encouragement to the hotel. We will serve every family member with our heart, and look forward to meeting you next time.
Guest User
Premier Business Smart Room (2 beds)
Stayed in Jun 2024
Friends
19 review
Outstanding
Posted on Jun 17, 2024
The booking was very successful. The hotel is very close to the airport. When I arrived at the airport, I made a phone call and the driver came to pick me up. The bus to the airport runs every hour, starting at 4:30 in the morning. I also want to praise the hotel's breakfast, which has a wide variety and starts at 6:45, which is suitable for people who catch an early flight.
Original TextTranslated by Google
Response from Property: (❤24-hour free airport pick-up and free snacks in the room❤) Dear guest: Hello! By chance, we met you, and by chance, you chose us. There are too many choices in life, and every choice you make is a fate. Thank fate for letting us meet you. Your thoughtfulness and care will surely bring you warmth for a lifetime. Looking forward to meeting you again!
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