GGuest UserA group of four friends booked a family mahjong room on Trip.com. The wardrobe of the room was covered with dust and the hygiene did not pay attention to details. Breakfast is 10 yuan per person, you need to report the meal the night before, when you eat in the morning, the waiter said that you can also report the meal at noon, you can order the food, we don't want to go outside to find a restaurant to eat, we reported the lunch of four people, because they are all women, the night before was too greasy to eat, I just want to eat some line cakes, and then order two vegetarian fried bean sprouts and fried beans. The waiter said that one person will be charged 50 yuan, four people will be 200 yuan, that is to say, two vegetarian dishes will be 200 yuan. We negotiated to collect the price of vegetarian dishes in other restaurants in the village last night. Each dish is 18. The waiter does not agree and rushes directly out. Let us go outside to eat, we will ask the waiter the price of the line dish, the waiter said a 5 yuan, we will ask for the line dish no longer order, the waiter said that we do not earn money, said that we are cunning, but also ask the boss whether it can sell, the service attitude is very poor. Later, I called the boss and gave a thick feedback. The boss explained that breakfast and lunch were received at the hotel. We are not unreasonable, we can also receive the receipt by the position, but we must inform the guests in advance of the meal standard. Going out to play a happy picture, getting a stomach, the service industry, should improve service awareness, pay attention to details, and pay attention to the physical sense of the guests.
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