Novotel Hotel (Zhengzhou Airport)

在港區出差首選酒店，距離機場 20 分鐘車程，酒店還有免費接送機服務，房間硬件及備品都很好，尤其是諾富特的服務我覺得比一般的五星還要好，五星好評！

房間與服務都不錯

I have to give a bad review! I thought it was pretty good at first. The girl at the front desk was very polite and enthusiastic. She upgraded my room and gave me yogurt snacks. But the weird experience started right away. In the middle of the night, the staff brought strangers to my door and said they were staying in this room. Fortunately, I locked it. (Did the staff bring people to the door without verification? They couldn't tell who was staying in which room? Of course, we don't know whether they really couldn't tell or pretended to tell or had other intentions.) When I checked out the next day, a guy who claimed to be the duty manager came to apologize. His attitude was pretty good. He gave me some worthless souvenirs and snacks. Because I didn't need them in time for the flight, he finally stuffed a box of tea in the car. The funniest thing was that I found that the tea was 23-year-old green tea (who drinks aged green tea?). Are you here to apologize or use the apology to mock customers? Overall, the hardware, hygiene, and breakfast are all good, and there is also a drop-off service. But the experience was terrible.

酒店位置便利，各種設施齊全，工作人員態度熱情，服務完善。 離店後把水單丟失了，電話聯繫後，及時幫助重新開具，非常滿意。

蠻好的，蠻好的

接送機服務（機場12公里接送服務）:有接送機，及時，態度好 設施：前台主動給升級了房間 衞生：很好 環境：很好 服務：前台的幾個人服務周到熱情