Hongbao Hotel (Xuchang Caowei Ancient City Pang Donglai Times Square) Guest Reviews
4.7/5
Outstanding
485 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.8
Cleanliness4.7
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All reviews(485)
Positive reviews(480)
Reviews with photos/video(81)
Convenient location(68)
Friendly front desk staff(54)
Classy environment(46)
Easy to get around(46)
Convenient parking(39)
Delicious breakfast(33)
Close to train station(26)
Would stay again(14)
Negative reviews(5)
TheDawg
Superior Double Bed Room (Projection Available)
Stayed in Jun 2024
Business travelers
207 review
4.5/5
Great
Posted on Jun 27, 2024
The hotel is a bit old. It has good melodies. Only the carpet has old smell. Otherwise the price is acceptable and the room is quite big clean, but it’s not clean enough.
Response from Property: Dear guests,Seeing your comments, we are very sad that we can't give you a satisfactory check-in experience, which is our biggest regret. Your sincere evaluation is a spur to Hongbao's continuous progress. I believe that your next visit will definitely see our efforts and changes. Thank you again for your sincere evaluation. Finally, I wish you a happy life!
FRANK ALLEN
Fashionable Tatami Room (Derucci Mattress)
Stayed in Jun 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jun 25, 2024
I am an American living and working China. I live the amenities and the caring staff at the Hongbao Hotel in Xuchang. A beautiful city should have at least one equally beautiful hotel. Xuchang has several that are nice, but I have really found the Hongbao to be impeccable!
Response from Property: Dear guests, Our Hongbao Hotel can make you comfortable really is happiness! Our guest room elder sister with their hard-working hands will clean the room spotless, in order to allow you to travel even if it is a thousand miles away from home, still can enjoy the warmth of home. Thank you for your support, as always, Hongbao Hotel. Our family is really touched and surprised. We are honored to have such a loyal customer. Hongbao Hotel is your second home in Xuchang. Our family is always waiting for you here.
SARKODIE
Superior Twin Room (Projection Available)
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 29, 2024
I love this place I book stay for a night more.
Response from Property: Dear guests, Today the most happy is not your 5 points praise, but because of our Hongbao Hotel every partner's efforts have been your affirmation! This is the world's most beautiful statement, I think at this time my heart is moved or touched! Believe us, next time you will have another discovery oh ~ Hongbao Hotel family waiting for you to come back yo!
Guest User
Superior Twin Room (Projection Available)
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 29, 2024
great hotel, clean, comfortable
Response from Property: Dear guests: Thank you very much for your love and support for Hongbao Hotel. The family members of the hotel will give back your love and support with high-quality service. Just because your praise has moved us and added more impetus. Your support gives us more confidence. We will continue to improve and improve various services. All the family members of the hotel look forward to your visit again. I sincerely wish you a smooth work and a happy life!
Manthorpe
Special Queen Room
Stayed in Sep 2022
Couples
2 review
1.0/5
Posted on Oct 1, 2022
On arrival the staff at this hotel immediately refused to check me in because I’m a foreigner. After about an hour of complaining they finally relented and allowed me to check in. Trip must delete this hotel listing to prevent this unpleasant experience for other travellers.
Response from Property: We are sorry that we at first refused your stay, it was due to the requirements of community epidemic control. Thanks to your comments we now know how to ensure our employees better serve foreign guests in the future. We hope that you will have the opportunity to stay here again and notice our changes and improvements. Thank you again for your stay.
xatanu
Special Queen Room
Stayed in Dec 2023
Business travelers
17 review
5.0/5
Outstanding
Posted on Dec 25, 2023
Very good hotel
Response from Property: Dear distinguished guests, thank you for your stay in Hongbao Hotel, and give us full marks! Thank you for your recognition and recognition to the hotel in all aspects. We will continue to adhere to the work concept of working hard and attentive service, and continue to work hard to make every guest experience the warmth and cordiality of home in Hongbao Hotel. We look forward to seeing you again to review our progress! Have a nice life!
Guest User
Executive Double Bed Room (Derucci Mattress)
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 4, 2024
I must give 5 points of praise, if possible I would give 5+! ! ! The service is attentive and considerate to the point that I feel that Seven Star Hotel may not do better than him. From the welcome at the front desk to the parking lot, everything is in place, very friendly, and the hardware configuration is also very comprehensive. Breakfast was not included when booking, but the front desk took the initiative to give it to me and said that breakfast was 29 yuan per person. I didn't expect much at first, but unexpectedly the breakfast was very rich! I really stayed at a treasure hotel. I couldn’t help but ask the lady at the front desk if the hotel had anything to do with Fat Donglai. Of course I got a negative answer🤣The reason why I asked this was really because of their service It can be called the "Fat Dong Lai" in the hotel industry, haha.
Original TextTranslated by Google
6/9
Response from Property: Dear guest: Thank you for staying at Hongbao Hotel! Your trust is the best encouragement for us, and your satisfaction is the greatest recognition for us. With this encouragement and recognition from our guests, we can gradually build a characteristic hotel famous for its service. The journey is getting further and further, but we are full of confidence~~We would like to express our sincere thanks again for the trust you have given us. I wish you and your family good health, happiness and happiness!
minoz_Im
Fashionable Tatami Room (Derucci Mattress)
Stayed in May 2024
Family
17 review
4.6/5
Great
Posted on May 3, 2024
It is just opposite the Xuchang Railway Station. The space is well utilized. This tatami room does not waste any space. It is fully equipped with laundry detergent and facial cleanser. It is close to Pang Donglai. I bought tea sets and tea leaves. The service is very good. The parking lot is large and you can park and charge. Linxia (DC charging pile)
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your 5-point praise for Hongbao Hotel. We are very happy to receive your heartfelt feedback! It is our honor to serve you. It is undoubtedly a great reward for us to receive your affirmation and praise. However, please believe that we will not be proud of our favor, because we know that service is endless and only persistent efforts can bring long-term development. Hongbao family members are looking forward to your return home!!!
Zeyulvyoumakabaka
Executive Twin Room (Derucci Mattress)
Stayed in Apr 2024
Travel with friends
53 review
5.0/5
Outstanding
Posted on May 9, 2024
The hotel is really great, with a large parking lot which is very convenient. The biggest surprise was that the hotel staff helped me wash my car for free. When I left the next morning, I found a small friendship card, which was really heartwarming and I was moved by the people of Xuchang.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at Hongbao Hotel! Your trust is the best encouragement for us, and your satisfaction is the greatest recognition for us. With this encouragement and recognition from our guests, we can gradually build a characteristic hotel famous for its service. The journey is getting further and further, but we are full of confidence~~We would like to express our sincere thanks again for the trust you have given us. I wish you and your family good health, happiness and happiness!
Guest User
Superior Twin Room (Projection Available)
Stayed in Apr 2024
Family
52 review
4.7/5
Amazing
Posted on Apr 14, 2024
The superior twin room was upgraded to an executive twin room. The room was very clean. The front desk staff was friendly. The hotel room decoration was indeed a bit old. Parking was very convenient. The breakfast was rich in variety, especially the five-grain soy milk was delicious.
Original TextTranslated by Google
Response from Property: Dear guests, it is great to meet you in this beautiful city of Xuchang! Thank you for your stay. Our Hongbao Hotel has been in this city for 26 years and has been upgraded and renovated many times. Each room is equipped with unlimited free mineral water, free classic books in the lobby, free gym, self-service laundry, etc. The perfect personalized service will definitely make you feel great value for money. I believe you will have a different feeling when you stay next time. I sincerely look forward to your visit again!
Danjuandahuilang
Fashionable Tatami Room (Derucci Mattress)
Stayed in Mar 2024
Couples
2 review
5.0/5
Outstanding
Posted on Mar 3, 2024
Very clean. The service at the front desk is very good. You can also store your luggage. There is also bottled water, which is pure. ^_^ I had a lot of fun. Xuchang is very good. I will definitely come again next time.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your praise. You are really insightful. Hongbao Hotel is located in the center of the old city, close to the railway station, bus station, bus hub, and the large Pangdonglai shopping mall. It has a superior geographical location, spacious and comfortable space, and a rich and nutritious buffet breakfast! The room is warm, comfortable, clean and tidy. The hotel also has a gym and a self-service laundry room, which is very convenient and considerate! Let's make an appointment next time~~~
Guest User
Special Queen Room
Stayed in Feb 2024
Couples
1 review
5.0/5
Outstanding
Posted on Feb 18, 2024
The front desk service is very enthusiastic. Although the price has increased during the Chinese New Year, it feels good value for money. It is better than other hotels in terms of service. It is not too far to go to Pang Donglai to buy things. It is very good.
Original TextTranslated by Google
Response from Property: Dear guests, it is great to meet you in this beautiful city of Xuchang! Thank you for your stay. Our Hongbao Hotel has been in this city for 26 years and has been upgraded and renovated many times. Each room is equipped with unlimited free mineral water, free classic books in the lobby, free gym, self-service laundry, etc. The perfect personalized service will definitely make you feel great value for money. I believe you will have a different feeling when you stay next time. I sincerely look forward to your visit again!
Guest User
Superior Twin Room (Projection Available)
Stayed in Feb 2024
Family
41 review
4.5/5
Great
Posted on Feb 17, 2024
The hotel is relatively old, the bed is small, the bathroom is also small, the location is convenient, there are many delicious restaurants around, you can park in front of the door, the train station and bus station are next to it, it's OK
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Hongbao Hotel. I am touched by your appreciation and detailed description of our service! Although the room you stayed in is small, it is fully equipped with unique decoration style. We cannot change the layout of the building, but we can create warmth and comfort in a limited space! We take good care of every friend who comes to the hotel, because you are our most popular family members, and your satisfaction is our unremitting pursuit! It's a pity that I didn't get your full 5 points. Next time you stay, I will upgrade you to a larger room. I believe you will be satisfied! Welcome to Hongbao again next time. I wish you and your family a happy holiday and a fruitful journey!
Guest User
Superior Twin Room (Projection Available)
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 17, 2024
Very satisfying experience. I stay here every time I come to Xuchang. Convenient transportation and parking. It is within a 15-minute walk from Pangdonglai Times Square, Life Square, and Dazhong Clothing Square.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for choosing to stay at Hongbao Hotel and giving us a high score! The hotel not only has a unique geographical location, but also warm and comfortable guest rooms, nutritious buffet breakfast, spacious and convenient parking lot, free laundry service and sunny gym, and smiling faces everywhere! The hospitable Hongbao people look forward to meeting you again, and wish you and your family happiness and a good mood!
Guest User
Superior Twin Room (Projection Available)
Stayed in Feb 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Feb 16, 2024
The room was very clean. A very good check-in experience. The front desk service was very good and considerate. I commend 006 013! Great!
Original TextTranslated by Google
Response from Property: Dear guests, today's highest action is to see your five-point praise, and to see that the efforts of every partner of our Hongbao have won such a high evaluation from you. Thank you for your kindness. May our considerate check-in service make you feel the warmth of home. Hongbao Hotel will always be your warmest home in Xuchang! Looking forward to your visit again, we will always be waiting for you at Hongbao Hotel!