Wakamatsuya
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Yamagata

Wakamatsuya

Health Protected
Zao Onsen 951-1, Zao onsen, Yamagata City, Yamagata Prefecture 990-2301, Japan
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With a stay at Wakamatsuya in Yamagata (Zaoonsen), you'll be steps from Zao Hot Springs Ski Resort and Zao Quasi-National Park. This ryokan is 0.2 mi (0.3 km) from Zao Chuo Ropeway and 0.4 mi (0.7 km) from Zao Sanroku Ropeway.Show More
We Price Match
hotel overview picture
4.5/5Great·Exceptional Service
Very satisfied, very good, recently renovated, the hot spring is very comfortable
Amenities
Private ParkingFreeHot SpringSkiingHikingMassage RoomRestaurantCaféMeeting RoomLuggage Storage24-Hour Front Desk
All Amenities
Surroundings
Airport: Yamagata Airport
(42.8 km)
Train: JR Mokichi Kinenkan-mae station
(12.7 km)
Train: JR Zao Station
(13.8 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Japanese Style Room 10 to 18 Tatami-mats
4

Japanese Style Room 10 to 18 Tatami-mats

18m² | Floor: 3-4
Has window
Non-smoking
Air Conditioning
Refrigerator
Toothbrush
Private Toilet
Room Details
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Main Building Japanese-Western Mixed with Bath, Mountain View
3

Main Building Japanese-Western Mixed with Bath, Mountain View

2 Small double beds
Has window
Non-smoking
Private Bath
Mountain View
Room Details
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Main Building Suite, Corner Japanese-Western Mixed with Bath, Mountain View
1

Main Building Suite, Corner Japanese-Western Mixed with Bath, Mountain View

2 Single bed
Has window
Non-smoking
Private Bath
Mountain View
Room Details
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Semi Western-Style Room
4

Semi Western-Style Room

Non-smoking
Room Details
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Suite
4

Suite

2 Single bed
Has window
Non-smoking
Refrigerator
Toothbrush
Private Toilet
Hair Conditioner
Room Details
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Japanese-Style Twin Room-Non-Smoking
3

Japanese-Style Twin Room-Non-Smoking

Non-smoking
Refrigerator
Toothbrush
Private Toilet
Hair Conditioner
Room Details
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Japanese/Western-Style Corner Room
6

Japanese/Western-Style Corner Room

Non-smoking
Room Details
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Guest Reviews(29)

4.5/5
Great
Verified Reviews
  • Cleanliness4.5
  • Amenities4.5
  • Location4.5
  • Service4.6
AI Summary
An AI-summarised snapshot of real guest reviews
Guests commend the property for its exceptional service, cleanliness, and prime location near transport hubs and ski lift. They enjoy the quality onsen, delicious traditional Japanese meals, and comfortable, well-decorated rooms with stunning views.
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Helpful
Not helpful
Guest User
March 24, 2024
THE BEST!
Guest User
March 6, 2024
The bathroom stinks, and the smell is still there after changing rooms, but it is slightly better... The water in the basin faucet for brushing teeth and washing face is too small, I am speechless... The public soup pool is relatively small, and the water in the soup pool is quite hot, but it is not suitable for flushing. The shower space is cold, and the shower water stops frequently. You have to press the faucet constantly when taking a shower! I was shivering from the cold after taking a shower! Food and service are okay!
Original TextTranslation provided by Google
Guest User
February 28, 2024
Great hotel!
Original TextTranslation provided by Google
Anonymous User
February 27, 2024
The hot spring is very comfortable and the private bath is free, which is great. The hotel staff are very polite and will respond to you as soon as possible if you have any questions. If you have the chance to see Shubing again, you will definitely choose to stay here.
Original TextTranslation provided by Google
Leung Wan Yu
February 22, 2024
The hotel is more traditional Japanese, and the waiters are very friendly. I think the hot springs in the hotel are more authentic than other places. Whether you go to the local area or the hotel, you will inhale a very strong sulfur smell, which is refreshing after soaking! 
Original TextTranslation provided by Google
Guest User
February 16, 2024
The hotel is very considerate, with snacks, refreshment area, coffee machine, tea bags, and milk for guests to use! The milk tea is delicious! ! ! The quality of the hot spring is quite good. After soaking in the hot spring, your whole body feels comfortable! The hotel has a shuttle bus to the cable car station and bus station.
Original TextTranslation provided by Google
TeoGerald
February 12, 2024
A wonderful place to stay in. The service was fantastic. The room was huge, much too large for just a solo traveler like me but it would have been perfect if I had brought my wife and child along. The onsen quality was great, albeit the fittings at the shower area were a bit old. The food was hands down amazing and featured great local produce. Honestly there was too much for one person to finish! What I especially liked was that they had a separate room on the first floor where if it was too early for you to check in, you could drop your luggage off, change, and then grab your gear and head to the slopes. Same thing if you intend to charge the slopes a bit more on your last day, just leave your stuff in the storage room, hit the slopes, come back and change out, hit the onsen for the last time, then go off. Definitely recommending this place to my friends visiting Zao.
Guest User
February 9, 2024
The hotel is very close to the bus station and will provide free pick-up and drop-off. The hotel's hot springs are great. There are shared indoor and outdoor baths as well as private rooms. In addition to coffee and milk tea, there is unlimited supply of fresh milk every day. The hotel service staff are very considerate!
Original TextTranslation provided by Google
Guest User
February 4, 2024
The worst spa hotel we have ever stayed at. As a result, we would rather lose one day's room fee to leave. I don’t know how the score of 4.5 was achieved. The quality of this hotel will seriously affect Ctrip’s reputation. Judging from the hotel facilities, they are very old. When the sliding door to the wash area of ​​the room is opened, a smell of sewage comes out. The bathing area is small and not clean. There is a thick layer of scale on the indoor bathroom faucet. Generally, Japanese hot spring hotels will provide shuttle buses to JR station, but this hotel does not. It is really inconvenient to travel to such a remote place. On the day of arrival, the JR train was delayed due to heavy wind and snow. We informed the hotel about the delay at around 15:00. The hotel replied that we had to catch up at 19:30, otherwise there would be no dinner. And they are not willing to provide lunch boxes. It made us tired and hungry, which completely failed to reflect the Japanese service spirit. Before our trip, we hoped that the hotel would contact a nearby ski resort to ask if we could book a coach, but the hotel refused and asked us to inquire on our own. I asked about the child's bed, but the agent refused and told me that the child is not suitable for sleeping with adults under the age of 7. In addition, the breakfast is also extremely bland, the ingredients are extremely simple, but the room and board charges are high. In fact, the price/performance ratio is too low. The key point is that I have stayed in many hot spring hotels in Japan, some of which are even in relatively remote areas of Japan. However, there are very few hotels like this hotel that want service but not service, facilities but not facilities, and good food but not delicious food. We reported the problem to the hotel, but the hotel asked us to contact the agent directly. It seems that the agent has a close relationship with the hotel.
Original TextTranslation provided by Google

Property Policies

Check-in and Check-out Times
Check-in: 15:00–18:00
Check-out: Before 10:00

Front desk hours: 24/7

If you will arrive outside of check-in hours, contact the property in advance

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAsian
StyleA la carte
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Quite Clean
  • 4.5/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Property Description

  • Number of Rooms: 23
With a stay at Wakamatsuya in Yamagata (Zaoonsen), you'll be steps from Zao Hot Springs Ski Resort and Zao Quasi-National Park. This ryokan is 0.2 mi (0.3 km) from Zao Chuo Ropeway and 0.4 mi (0.7 km) from Zao Sanroku Ropeway.

Pamper yourself with onsite massages or enjoy recreation amenities such as hot springs. Additional amenities at this ryokan include complimentary wireless internet access and tour/ticket assistance.

At Wakamatsuya, enjoy a satisfying meal at the restaurant.

Featured amenities include complimentary newspapers in the lobby, luggage storage, and a safe deposit box at the front desk. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.

Make yourself at home in one of the 27 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and complimentary bottled water.

Services & Amenities

Hot Spring
Restaurant
Restaurant
Restaurant
No additional info available
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About This Property

Nearest AirportYamagata Airport
Distance to Airport42.75KM
Nearest Train StationJR Mokichi Kinenkan-mae station
Distance to Train Station12.44KM
Average Price FromEUR432
Hotel Star Rating3