Hotel Grand Phenix Okushiga

スタッフに差がありますね。

The overall experience is pretty good. Ski in&out is more suitable for middle-aged and elderly people. Young people are all in Nozawa Hot Spring Village.

It was a very enjoyable 2 nights and 3 days! Before going, I was worried about the check-in time. It was from 16:00, and I thought it was late. Arrived before 15:00. I was thinking of just checking in and going skiing, but they let me in as the room was ready. Furthermore, thankfully, I was able to upgrade, saying, "It's convenient for me." I was happy to have a room on the top floor with a high ceiling and a view of the slopes. It was easy to get in and out of the ski area from the ski lockers, and it was also very easy to come back from skiing. I was also happy with the air spray at the entrance of the ski resort. I enjoyed the sunset from the bath and the pool. I was able to enjoy the 3 days ＼(^-^)／

スキガ高原スキー場で最高。 100% (12年前の最初の滞在から2日前の最近の滞在まで...ここは今や私たちの毎年の「山の楽園」です) この "静かなアルプスの贅沢 "に匹敵するものは何もない。 ホテルグランドフェニックス奥志賀高原は、和と洋（ヨーロッパの伝統）のエッセンスを最も真摯な形で表現しています。 フランシス・フリーマン (過去30年以上、日本、アジア、オーストラリア、ヨーロッパを旅してきた旅行者）

ホテル主催のトレッキングツアーに参加した後に宿泊しました。志賀高原の周辺は度々行く機会があるのですが、温泉のあるお宿を選ぶことが多く、グランフェニックス奥志賀は初めての宿泊でした。温泉ではないものの湧き水を利用した大浴場が新設されていて、部屋のバスルームを利用するより断然気持ちがいいです。夕食はイタリアンレストランを利用し、ボリュームは軽めでしたが美味しく頂きました。他にも複数のレストランがあるので、何泊もする場合でも飽きずに過ごせると思います。

1: I usually make reservations and stay directly from the hotel website. This time, it is via Online Travel Agent (“OTA”). There are quite a few differences between booking directly from the hotel website and OTA. You will not receive a drink voucher at the lounge. If you are used to having dinner directly booked or staying at the hotel, you may feel uncomfortable (I'm not talking about quality, so I'm just thinking). 2: Housekeepers use indoor shoes, but when entering the room, they also take them off and prepare the room. Everything is well taken care of, including cleaning. It appears that measures to deal with bed bugs, which are rampant in Paris, have already been incorporated into the plan. Bed bugs come regardless of the number of stars or cleanliness of the hotel. Although it is located in the deepest part of the Shiga Highlands, I believe that our responsiveness, including information on base hospitals, is the most advanced among Japanese hotels. 3: "Stella" repeats the bouillabaisse. This is an exquisite dish that can be enjoyed at an altitude of 1600M. The ``ojiya'' at the end is not called risotto. "Ottimo!!" The seafood shabu-shabu at the Japanese restaurant Bonfire is also a favorite. Of course, there's also the end. The staff's service is also very good. These days, hotels everywhere have a lot of new employees due to a lack of manpower. It's the same here, but we're doing our best, "Forza!!" 4: The reality is that it's not all good things. I'm surprised at how lousy the incidents are. The response was also insufficient. It is also necessary to respond appropriately to guests who violate manners (public baths, restaurants). Guests wearing strong perfumes and colognes at restaurants are a total nuisance. 5: Even the standard model has enough space, but with only the panel heater by the window, it gets quite cold from late night to early morning. I have a Panasonic Aeolia installed, but I only use the air conditioner in the summer, but I can't use the air conditioner for heating in the winter. Sharp's commercial humidifying air purifier also has an insufficient water tank capacity and requires water to be refilled twice a day when operating automatically 24 hours a day. In addition, you have to use the drain in the bathtub for water supply, which is inconvenient. It's been about 30 years since we were born, and we've been doing our best, but times are changing too quickly. 6: It has become a hotel that attracts guests from all over the world. In addition to guests from Europe and America, there were also guests from Thailand, Singapore, the Middle East, China, and more. It's a fun talk time in the sauna with a view. There was also a person from Russia, and of course it was "Détente". They sweat and say that they wish the staff had "More Smiles". I tried my best to listen and answer the questions. He said he wanted to talk more with the charming female staff. that's all

All the staff were friendly and made me feel safe and comfortable. I would like to stay there again.

You can enjoy wonderful experiences throughout the four seasons. Located in a remote part of Okushiga, you can enjoy a luxurious time looking at the slopes of a wide farm from the balcony and the sunset sky over the Shiga mountains from the open-air bath on the other side. You can choose from Italian, Japanese, or Chinese food, but Italian is especially recommended. All the staff members are friendly and provide a relaxed atmosphere. It's a relaxing place. The purpose of my trip is to take landscape photographs, and I have no shortage of photographic materials. You can also enjoy a drive to see the lakes of Kayano-daira and Shiga Kogen, and sometimes pass through Akiyama-go to Niigata and Tokamachi.

Beautiful materials such as pine wood and knots are used abundantly inside and outside the building, and the rooms are spacious.The public bath is clean and has a glass wall facing the mountain, offering a great view. I will list the things I noticed during my long stay. 1. Breakfast is poor (the buffet has few items and the contents are comparable to those of a business hotel, and Japanese breakfasts include salty salmon, *grilled and bagged sea****, yellow takuan, etc.) 2. The marbled meat sukiyaki comes pre-filled with wari****a soy sauce in an iron pot, so you can't adjust the seasoning yourself, and once it's cooked down, it's salty (although the waiter said he'd come to check on it). Italian food is delicious, but Chinese food is not (there are no table seasonings and the food is cold). As for the food, it can be said that it lacks a sense of elegance. The cancellation fee for the 5th night is 50%, which is extremely high.At other hotels, the cancellation fee is 20% at most since it is 4 days in advance, and I have never seen or heard of such a strict policy elsewhere (I guess it's just selfish). I was also charged a premium for changing the number of days (this is exempt elsewhere). Even though it was a winter sports inn, they didn't sell lift tickets, so I had to go to the center to buy them.