Novotel Yangon Max Reviews

Response from Property: Dear Seik Jew,Thank you for your feedback! We're glad to hear that you enjoyed your room and had a great experience at our Chinese restaurant, especially with the seafood paradise. Your recommendation is much appreciated, and we look forward to welcoming you back to try more delicious dishes in the future!Best Regards,Wa Wa KhineDirector of Guest Experience

Response from Property: Dear Valued Guest,Thank you for your kind feedback and we will look into what you have mentioned about shelf in shower room and toothpaste in paper bag.At Novotel Yangon Max, we strive to provide an unforgettable dining experience for all of our guests, and we are continuously working on ways to ensure that each guest has a pleasant stay with us. Again, thank you for your feedback and we hope to welcome you again soon!Sincerely,Wa Wa KhineDirector of Guest Experience

Response from Property: Dear Daniel,Thank you for taking the time to share your experience with us. We are delighted to hear that you appreciate hotel and services. We understand that control of water bottle can be a contributing factor to your satisfaction and we understand you well. At Novotel Yangon Max, we strive to reduce plastic water usage and on the other hand,we are continuously working on ways to ensure that each guest has a pleasant stay with us. Again, thank you for your feedback and we hope to welcome you again soon!Sincerely,Wa Wa KhineDirector of Guest Experience

Response from Property: Dear Nuttaya,Warm Greeting from Novotel Yangon Max!Thank you for your stay and review. We appreciate your support to our plastic water bottle reducing practise as we are using glass jar. We have implemented this practice since 2018 and we have reduced a lot plastic bottles .Now you are part of it.Hope you had a pleasant stay with us and we look forward to see you again.Best Regards,Wa Wa KhineDirector of Guest Experience

Response from Property: Dear Daniele,Thank you for your kind words! We're thrilled to hear that you had an excellent stay and that our staff provided very good service. Your feedback means a lot to us, and we look forward to welcoming you back for another wonderful experience.Best Regards,Wa Wa KhineDirector of Guest Experience

Response from Property: Dear Valued Guest,Thank you for your kind review and recommendation. We appreciate your plan to revisit again and we are happy to welcome you soon. On behalf of our team, I would like to thank you for your feedback and it helps other guests who plan to visit Yangon.Once again, thank you very much for your review and we look forward to see you soon.Best Regards,Wa Wa KhineDirector of Guest Experience

Response from Property: Dear Clara,Thank you for your feedback! We're glad to hear that you found our prices reasonable. We strive to provide great value for our guests. Your satisfaction is important to us, and we look forward to welcoming you back for more enjoyable experiences!Best Regards,Wa Wa KhineDirector of Guest Experience

Response from Property: Dear our Valued Guest,Thank you for taking the time to tell us about your experience at the Novotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Wa Wa KhineDirector of Guest Experience

Response from Property: Dear Eng Seng,Thank you for your stay and time for the review. We are extremely pleased to hear that you had a pleasant time at Novotel Yangon Max. Many thanks for sharing your experience and recommending our facilities and services. It is important for us that our guests at Novotel feel welcome and happy and your satisfaction is our biggest achievement.Once again, thank you so much for your kind review and looking forward to welcome you back. Warm Regards,Ms.Wa Wa KhineDirector of Guest Experience

Response from Property: Dear our Valued Guest,Thank you for taking the time to tell us about your experience at the Novotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures for arrival and concierge to prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Wa Wa KhineDirector of Guest Experience