No.27 Gulou North Street, Xingqing District, Yinchuan, Ningxia, 750001, ChinaView Hotel Details
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Shenhua Hotel Guest Reviews
4.8/5
Excellent
2353 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(2353)
Positive reviews(2333)
Reviews with photos/video(364)
Friendly front desk staff(405)
Delicious breakfast(228)
Near shopping area(189)
Convenient for shopping(157)
Easy to get around(150)
Convenient parking(103)
Perfect for business trips(54)
Tasty restaurant(16)
Negative reviews(20)
Peter
Queen Room
Stayed in Aug 2024
Solo travelers
20 review
5.0/5
Outstanding
Posted on Oct 19, 2024
Although there were many great aspects to this hotel, the first thing that must me mentioned is the location! It is only a block from the Drum Tower and also very close to the historic Jade Emperor Pavilion. If that isn't enough, it is also close to a pedestrian shopping street and many good restaurants.
The front desk staff was very helpful and provided an excellent level of service.
Response from Property: 嘻......客官您住的好才是真的好,神華感謝您在百忙之中抽出時間對我們做出評價,有您的支持我們動力滿滿,我們一定再接再厲,繼續為您提供優質的服務,同時希望您再次入住時能告知我們,希望能有機會拜訪您,瞭解您的需求,為您提供更加優質的服務。同時還望客官能一如既往的支持我們喲,愛你麼麼噠(づ ̄3 ̄)づ╭❤~
Anonymous User
Twin Room
Stayed in Aug 2024
Couples
65 review
5.0/5
Outstanding
Posted on Sep 10, 2024
Extended the stay for another few more days as we were satisfied with the room. The location is really strategic as it's near the pedestrian street.
Otautahian
Queen Room
Stayed in Jul 2024
Solo travelers
90 review
4.2/5
Very Good
Posted on Aug 31, 2024
The hotel is near the drum tower and there is a street with many food stalls nearby, plus several shopping malls and many restaurants. My room was quiet and warm. There were drinks and snacks including fresh fruit put out several times a day next to the lobby elevator. Breakfast was delicious.
6/8
Guest User
Twin Room
Stayed in Oct 2024
Couples
6 review
5.0/5
Outstanding
Posted on Nov 11, 2024
The best hotel for my Yinchuan trips, not only the attractive price, the service and room all good.
Steve Hsi Chang Chiu
Twin Room
Stayed in Sep 2024
Couples
6 review
5.0/5
Outstanding
Posted on Oct 27, 2024
Excellent Central location.. very clean. good breakfast.. service and reception has a good public relationship.. especially thanks to front desk staff Miss 馬琪 she was very helpful and charming and professionally trained staff.. bravo thanks so much.. If I do visit again I shall always stay in your establishment
优越的中央位置,非常干净,早餐不错,服务和接待的公共关系很好,特别感谢前台工作人员 馬琪 小姐,她非常乐于助人,很有魅力,受过专业培训,非常感谢,如果我再来,我会一直住在你们酒店. Thanks so much 非常感谢..
Response from Property: Dear guests: Hello! How anxious you are to wait to see the current results. How important your praise is to the hotel. It is an affirmation of hotel service and a silent support for hotel work. It not only stimulates the potential of the hotel to pursue higher standards, but also supports the hotel work, so that the hotel feels that all efforts are It's worth it. Thank you for your support. Because of you, I believe the hotel will do better! Shenhua Hotel is located in the coordinate building of Yinchuan - Drum Tower and Xinhua Street. The surrounding facilities are complete and the transportation is convenient. All the staff of the hotel are looking forward to your next visit!
Nicknack82
Queen Room
Stayed in Jun 2024
Solo travelers
39 review
4.5/5
Great
Posted on Jul 17, 2024
Right next to the Drum Tower! Great location and a decent room! Would stay again
K K
Twin Room
Stayed in Sep 2024
Couples
16 review
4.2/5
Very Good
Posted on Oct 25, 2024
Great service!
Guest User
Queen Room
Stayed in Nov 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Dec 11, 2024
The room is clean and tidy. The temperature in the room is suitable in winter, and you won't feel the snow outside. The bedding is comfortable and the bed is relatively soft. Xiao Yang at the front desk is warm and thoughtful. He even sent a fruit plate in the evening, which is very considerate.
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Guest User
Queen Room
Stayed in Oct 2024
Family
3 review
5.0/5
Outstanding
Posted on Nov 26, 2024
Facilities: In good condition
Hygiene: Clean, cleaned every day
Environment: The surrounding area is very lively, next to the Drum Tower, and the food is delicious
Service: The lobby provides water dispensers, disposable items, fruit paper cups, etc., and the staff are very friendly
The corridors are hung with jerseys and some autographs, which are very unique. The service is also good, very satisfied
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Guest User
Twin Room
Stayed in Sep 2024
Couples
23 review
5.0/5
Outstanding
Posted on Oct 26, 2024
The old couple, they used to be lovers😎, because they estimated that they would not have enough time to play in Yinchuan, so they booked an extra night before departure. The whole trip was 4 days and 3 nights. The cute tall girl who was responsible for the reception💁♀️ at the front desk when we entered the store on October 22, smiled and carefully introduced the hotel🏨, surrounding transportation, food, and travel guides, making us feel like we were at home when we entered the hotel. The hotel🏨 is located in the city center and is convenient for going out. I am really glad that choosing this hotel🏨 and staying for three consecutive nights was a wise decision...
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6/12
Response from Property: 尊敬的賓客您好: 感謝選擇銀川神華酒店作為您來銀川之旅的首選,十分感謝您對酒店的點評,您的評語我們將視為寶貴的珍藏品,您的這份點評激勵了我們日後優質待客服務的決心。酒店能突飛猛進、不斷進步並取得優越的成績,是離不開廣大賓客的支持與認可的,我們將會從熱情的微笑、貼心的服務做起,希望您能常常憶起我們的笑臉,還有這一段美好的旅程體驗。酒店全體員工期待與您再次相聚,謝謝! .
Krinayen
Queen Room
Stayed in Sep 2024
Couples
14 review
5.0/5
Outstanding
Posted on Oct 30, 2024
I was hurriedly browsing on the high-speed rail and chose this hotel after reading reviews. It was such a surprise. Just 100 meters away from the Drum Tower, it's a quiet place in the middle of the hustle and bustle. The decoration of the hotel is comfortable, and the lobby is also equipped with tea, fruits, snacks, masks and other thoughtful supplies. It is a very satisfying experience.
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Response from Property: 您好!非常感謝您的入住~美麗的文字莫過於您的一句讚美~神華願隨時恭候您的到來
Waixingren1568
Twin Room
Stayed in Oct 2024
Business travelers
30 review
5.0/5
Outstanding
Posted on Nov 29, 2024
Clean, quiet and comfortable, the front desk service is warm and thoughtful👍
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Guest User
Quadruple Room
Stayed in Sep 2024
Travel with friends
43 review
4.7/5
Amazing
Posted on Oct 26, 2024
Give the front desk lady Ma Qi a five-star praise! She provided us with considerate service, guided us on how to play, and nearby food. The facilities are complete, the room is clean, the environment is elegant, and it is very close to the attractions of Drum Tower and Jade Emperor Pavilion. There is also a night market to visit.
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6/9
Response from Property: 親愛的小主:神華感謝您的支持和認可,用心服務是我們一直的追求。咱家前台小夥伴很高興為您提供的服務得到親親的好評呢。神華雖不能盡善盡美,但可以盡心盡力,我們會繼續努力,期待下次相遇哦
Ranxinzhiyuan
Queen Room
Stayed in Sep 2024
Family
19 review
4.3/5
Very Good
Posted on Oct 22, 2024
The hotel is located near the Drum Tower, which is convenient for travel. There is a parking lot with limited parking spaces. The uncle in the parking lot is very nice and helps with luggage. The overall service of the hotel is OK, not very enthusiastic. The hotel is clean and tidy, there are not many varieties of breakfast, and the beef noodles taste good. The overall cost performance is OK.
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會飛天的豬
Twin Room
Stayed in Aug 2024
Family
15 review
4.2/5
Very Good
Posted on Sep 27, 2024
The hotel is near the old Gulou District. Going forward to the Gulou is a commercial pedestrian street, and there are many department store plazas. Going back is the Shangjie Night Market, which is relatively quiet at night on a leisurely day. The hotel is a bit interesting. There are many jerseys of famous players/athletes/clubs on display on each floor. The appearance is a bit old, but the price is affordable, and all the supplies in the room are very clean, which is very important‼ ️👍🏻💯💯💯 There are many places to eat near and far, so you don’t have to worry about it. If you don’t want to go out, there is a very good beef and mutton stir-fry restaurant at the main entrance of the hotel, which is worth a try👌🏻💯
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6/12
Response from Property: 【酒店2023年12月重裝起航,新的環境,新的故事】陽光不燥,微風正好,熱情周到的服務是對我們最大的肯定,我們很高興所做的簡單小事情受到小主的認可,一句真誠的讚美可以讓神華幸福一天,每每看到您的好評,更加堅定了我們要做得更好的決心,我們風裡雨裏,一直在這座古城靜候佳音!