Near Zhiwuyuan Road, Dongjiao Botanical Park, Bayuquan District, Yingkou, Liaoning, 115009, ChinaView Hotel Details
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Yijiangnan Hotel Guest Reviews
4.4/5
407 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.2
Service4.4
Cleanliness4.4
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All reviews(407)
Positive reviews(378)
Reviews with photos/video(84)
Classy environment(54)
Large rooms(46)
Friendly front desk staff(37)
Close to amusement park(24)
Tasty food(11)
Stayed multiple times(8)
Perfect for families(7)
Negative reviews(29)
Anonymous User
Standard Room - Single Occupancy
Stayed in Aug 2024
Family
18 review
3.8/5
Good
Posted on Aug 19, 2024
The toilet is large and has a soaking pool, but the overall hygiene is not good. The sofa is covered with dried liquids that were spilled before, and the floor is not clean. As for the bedding, one of the pillowcases was yellowed and still in use, and the quilt cover was torn but still in use. At the bottom of the ruler, it should not be used by every guest. I feel that the overall facilities are old. It is more cost-effective. The price is okay, but it is not recommended for those who pursue quality.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your evaluation of Yijiangnan Hotel. Thank you for your suggestions to us. We are very sorry that we could not give you a good stay experience. The bathing pool you mentioned is because the hot spring water is mineral alkaline water and will crystallize after long-term use. The occurrence is a natural phenomenon. No matter how you brush it every day, it will not be completely removed. Please understand and please continue to pay attention to us. We sincerely look forward to your visit again!
Guest User
Standard Room - Single Occupancy
Stayed in Jul 2024
Family
8 review
5.0/5
Outstanding
Posted on Jul 9, 2024
The hotel environment and service are very good. They also provided a small fruit plate as a gift. Xiaowei at the front desk was very warm and considerate. I will come again in the future🤗
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your recognition of Yijiangnan Hotel's services and environmental facilities, hygiene, etc. Your encouragement is our motivation to move forward. We will continue to serve every guest who comes to Yijiangnan Hot Spring Hotel and be able to help you. It is our greatest honor and we look forward to your visit again!
Shengtuonililiuyanjie
Standard Room - Single Occupancy
Stayed in Jun 2024
Family
8 review
5.0/5
Outstanding
Posted on Jun 25, 2024
The swimming pool is very big and the children had a lot of fun. During this period, I couldn't find the small ball blocking the bathtub (later found it in the drawer of the hair dryer), and the room card was left in the room. I reported the situation to the room management staff, and received a warm and positive response immediately, with a special attitude. good. I have to praise the breakfast, which is really rich. The botanical garden is also very good, with small animals. You can buy food for the animals at the door. Now is the Oktoberfest. I heard it will last for a week. There will be snacks and programs right at the gate of Yijiangnan. The guest room was undisturbed inside.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your recognition of Yijiangnan Hotel's services and environmental facilities, hygiene, etc. Your encouragement is our motivation to move forward. We will continue to serve every guest who comes to Yijiangnan Hot Spring Hotel and be able to help you. It is our greatest honor and we look forward to your visit again!
Guest User
Standard Room - Single Occupancy
Stayed in Sep 2023
Family
6 review
4.5/5
Great
Posted on Oct 1, 2023
The room type is okay, the area is not small, but the pool is a bit difficult to clean, and the bathroom floor is not easy to clean. There is a large balcony, very comfortable and well ventilated! Breakfast is okay, with a lot of variety. The most commendable thing is to wander around the botanical garden, where there are semi-free range animals, guinea pigs, sika deer, chickens, ducks and geese, etc.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your recognition of Yijiangnan Hotel's service and environmental facilities, hygiene, etc. Your encouragement is our motivation to move forward. We will continue to serve every guest who comes to Yijiangnan Hot Spring Hotel and can help You are our greatest honor and we look forward to your visit again!
TonyZhanghao
Standard Room - Single Occupancy
Stayed in Jul 2023
Family
124 review
4.0/5
Very Good
Posted on Jul 30, 2023
The room is good, the view is wide, the hot spring water is good, and the parking space is sufficient. It feels a little damp, the breakfast options are a bit simple, and there aren’t many choices of food around.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your recognition of the service, environmental facilities, hygiene, etc. of Yijiangnan Hotel. Your encouragement is our motivation to move forward. We will feedback the breakfast issues you mentioned to the restaurant and make adjustments. Thank you again for your suggestions and advice on Yijiangnan Hotel. Support and look forward to your visit again
Anonymous User
Standard Room
Stayed in Jul 2023
Travel with friends
3 review
1.0/5
Posted on Jul 16, 2023
The attitude of the service staff was poor. We made a reservation a week in advance. When we arrived, the room could not be handed over. Two of the rooms still had a musty smell. The cleaning staff confirmed that we would negotiate with the hotel later, and the hotel told us that there were no rooms. After repeated complaints, the hotel The manager just transferred a room, not to mention the cleanliness of the room. There were hairs, cigarette butts, and other things on the carpet. The bathroom was not cleaned. This level of hotel is too rubbish. We checked in and waited at the door for more than 40 minutes, but no hotel staff came out to solve it. , only the cleaning staff cleaned up for me, the service was so poor!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. As the hotel was full and the rooms were not cleaned in time the day before, we apologize for the impact on your stay. We will inform the relevant departments of our opinions to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Zuomengdezhu2000
Tangshe Standard Double Occupancy Room
Stayed in Jun 2023
Couples
54 review
3.5/5
Posted on Jun 7, 2023
In the hot spring town, there is a small botanical garden next to it. The environment is very good. The hotel is very big and must be a few years old. There are many large buses in the courtyard. The main reception team may be all uncles and aunts. When checking in, there was only one service staff at the front desk and several aunts lined up. But Still very patiently told me the breakfast time, location and the situation of the botanical garden. The breakfast was also very good. Individual travelers and groups are separated, otherwise they might not be able to eat together with the ladies. There is a big bathing pool in the room, the water flow is strong and it is hot. I am very satisfied and dissatisfied. The place is generally hygienic. There are no disposable slippers, no paper towels, and no tea bags. The most ridiculous thing is that the pillowcases and quilt covers actually have a big hole. This is not the case even in express hotels or B&Bs. Such a big hotel has such broken linen. I also informed the customer service as soon as I found out about it for a customer (for fear of deducting my deposit). From the tone of the customer service, I would have known this 🈶 This kind of situation is not surprising haha
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing Yijiangnan Hotel among many hotel centers. We are sorry that we could not bring you a perfect stay experience. We have reported all the problems you mentioned to the relevant departments and made rectifications within a time limit. Please give us In some time, we will let you see our changes, and we look forward to your coming again to witness our changes! I deeply apologize to you again