shangchenghotel Reviews
shangchenghotel
180 Middle Jiangbin Road (Jiangbin Zhong Lu), Yiwu, Jinhua, ChinaView Hotel Details
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shangchenghotel Guest Reviews
4.8/5
Excellent
1419 review
Verified reviewsLocation4.8
Amenities4.8
Service4.9
Cleanliness4.8
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All Reviews(1419)
Positive reviews(1412)
Reviews with photos/video(345)
Delicious breakfast(168)
Classy environment(143)
Large rooms(112)
Easy to get around(68)
Friendly front desk staff(53)
Located downtown(26)
Fantastic river view(17)
Nice bathtub(9)
Negative reviews(7)
Anonymous User
Business River-view Double Room
Stayed in May 2024
Business travelers
3 review
Posted on Jun 2, 2024
The hotel is in good location.
Hairdryer doesnt blow hot air, it’s only cold.
There were cigarettes on the floor people smoke inside the hotel. The room always has smoke smell
Police officers check inside the hotel and will knock the door of each room to see your identification
The walls of the room is so thin that u can hear
perfectly the sounds from a different room.
Response from Property: Dear guest, we are very sorry for not providing you with a satisfactory check-in experience. Thank you for your question. Our hair dryer can adjust the hot and cold air, and we will make corresponding adjustments for other issues. We apologize for any inconvenience caused to you. If you have the opportunity to come again, please feel free to contact our lobby manager. We will do our best to help you solve any problems
Precious Xoliswa
Executive River-view Queen Room
Stayed in May 2024
Couples
2 review
Outstanding
Posted on Jun 7, 2024
We enjoyed our stay in this hotel, the staff was very friendly and very polite and they were able to communicate in English which made things easy for us. The rooms were clean and they have delicious breakfast, Chinese cuisine and western style dishes.
6/7
Response from Property: Dear guest，Thank you very much for your recognition! Your affirmation of our service has given us a lot of confidence. Please believe that we will do better. Thank you again for your feedback and look forward to your next visit
Guest User
BusinessCity ViewDouble Room
Stayed in Apr 2024
Couples
2 review
Outstanding
Posted on May 4, 2024
Nice hotel. Large room. Good view. Good breakfast
Response from Property: Dear guests, Hello! Thank you very much for your stay in the mall hotel and praise! Your affirmation of our colleagues gave us a lot of confidence, please believe that we will do better, thank you again for your comments, looking forward to your next visit! I wish you a happy life
Thong
BusinessCity ViewDouble Room
Stayed in Apr 2024
Solo travelers
4 review
Posted on Apr 23, 2024
Room not really cleaned and real hassle to access the Internet because you need to access a third party service . Not really suitable for foreigners .
Response from Property: Dear Sir, I am sorry that you are not very happy to stay in the hotel, the network problem is now in the replacement, the network will be fully upgraded in the future, looking forward to your next trip
dongho
Executive City-view Queen Room
Stayed in May 2023
Business travelers
4 review
Outstanding
Posted on May 11, 2023
Hotel is clean and location is very good. Also, breakfast is awesome. Highly recommended hotel.
Response from Property: Dear guest, thank you very much for your positive feedback on our hotel. We will continue to strive to live up to your positive feedback. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey!
Guest User
Business River-view Double Room
Stayed in Dec 2023
Business travelers
2 review
Outstanding
Posted on Dec 16, 2023
Excellent service, room was great and almost all the staff was speaking English
Response from Property: Dear guest, thank you for staying at our hotel and giving us positive feedback. We welcome you to come again next time and hope that our staff's English proficiency will improve.
Nwabs
Business Room - River-View (2 beds)
Stayed in Oct 2023
Friends
3 review
Great
Posted on Oct 3, 2023
The hotel was squeaky clean. Staff are friendly and can speak some English. The hotel’s location is convenient. I had a very pleasant stay and I’d definitely go there again.
Response from Property: Dear guest, thank you for staying here this time. We hope you can give us a 5 point rating for all of us next time. We look forward to serving you again next time. See you next time
David Ateti
Guestroom - 5-Person Occupancy
Stayed in Mar 2024
Family
11 review
Amazing
Posted on Apr 24, 2024
Great staff and excellent services!
Response from Property: Dear guest, thank you very much for your feedback! Unfortunately, we did not receive a positive rating of 5. We hope to have the opportunity to serve you again next time, and please believe that we will do even better. Thank you again for your feedback and look forward to your next visit!
MUHAMMAD
BusinessCity ViewTwin Room
Stayed in Jul 2023
Business travelers
2 review
Outstanding
Posted on Aug 3, 2023
Nice location and view and good cleanline and good staff with parking lot
Response from Property: Dear guest, thank you for your affirmation of our hotel. We will continue to work hard and look forward to working for you again next time
Diego
Business River-view Double Room
Stayed in Apr 2024
Business travelers
4 review
Amazing
Posted on Apr 12, 2024
the breakfast was good
Response from Property: Dear guests, thank you for staying in our hotel and comments, hope you can help us light all the stars next time, welcome you to come again！
Guest User
BusinessCity ViewTwin Room
Stayed in Jan 2024
Business travelers
12 review
Outstanding
Posted on Jan 16, 2024
Very clean nice place
Response from Property: Thank you very much for your support and recognition. Seeing your satisfaction and affirmation, we are truly moved and will continue to work hard to prepare for your arrival at all times.
CHIHEB
BusinessCity ViewTwin Room
Stayed in Mar 2024
Booked for others
12 review
Outstanding
Posted on Apr 18, 2024
Perfect hotel
Guest User
BusinessCity ViewTwin Room
Stayed in Jun 2024
Friends
12 review
Outstanding
Posted on Jun 6, 2024
Arranged several times, the room is very good,
Sanitation: clean
Environment: convenient surrounding facilities
Service: The service is also very good, pandong will send fruit every time
Facilities: very complete and well maintained
I heard that it was during the exhibition, the hotel was quite full, and breakfast was a bit crowded
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your comments. The Mall Hotel strives to build a community hotel and strives to facilitate guests. Thank you very much for your support and recognition of the mall. Everything we do is to bring a warm and home-like feeling to every guest. Seeing your satisfaction and affirmation, we are really very moved. We will continue to work hard and be ready for you to come back at any time.
Xiongxionghuoyan
Business River-view Double Room
Stayed in May 2024
Family
2 review
Outstanding
Posted on May 6, 2024
The river view room has a nice view, facing the Yiwu River and Yiwu's landmark building Jiming Pavilion. It is very convenient and close to the city center. The lobby staff Xiao Liu has good service.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for staying at Shangcheng Hotel and giving us a good review! Your affirmation of our service has given us a lot of confidence. Please believe that we will do better. Thank you again for your review and look forward to your next visit!
Tianlinjie
Executive River-view Queen Room
Stayed in May 2024
Other
10 review
Amazing
Posted on May 4, 2024
The hotel we chose temporarily has a great location and is very close to Jiming Pavilion. There is a very amazing Mexican restaurant across two streets behind the hotel. It is much better than the popular Turkish restaurant Bedi.
Environment: The lobby is on the sixth floor. It is very grand. The room is very clean and the bedding is comfortable. This time we booked a river view room with a wide view, mountains and water. The scenery is very beautiful.
Service: It is worthy of being a four-star hotel. The service must be praised. The front desk brother helped us check in early. The service was very good and professional; in addition, I would like to emphasize **Dan (unclear position) for showing us what professional service of a star hotel is. The toilet in my parents' room made a long sound when flushing. I called the switchboard. Dandan was there to help coordinate the whole process and later helped to move the luggage. Everything was from the customer's perspective. My parents were very satisfied.
Breakfast: Rich in variety, delicious Hong Kong-style dim sum, shrimp dumplings, chicken feet, taro ribs are all very good
Afternoon tea buffet: This time, due to the full schedule, I was unable to enjoy the afternoon tea set in the Executive Lounge. I look forward to coming again next time.
In short, it is a hotel that I will recommend to friends to stay in!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for staying at the Shangcheng Hotel and giving us a good review! Your affirmation of our colleagues has given us a lot of confidence. Thank you again for your review. I hope to receive your five-star full-star review next time. I look forward to your next visit! I wish you a happy life and happy holidays!
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