Patra Malioboro Hotel

Patra Malioboro Hotel Reviews

Patra Malioboro Hotel

Sosrowijayan St No.35, Sosromenduran, Gedong, Yogyakarta, IndonesiaView Hotel Details
Patra Malioboro Hotel
Patra Malioboro HotelPatra Malioboro HotelPatra Malioboro Hotel
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Patra Malioboro Hotel Guest Reviews

4.5/5
Great
25 review
Verified reviews
Location4.7
Amenities4.4
Service4.5
Cleanliness4.4
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All Reviews(25)
Positive reviews(25)
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Awesome stay(6)
Convenient location(5)
imam
Premier Room
Stayed in Jan 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 25, 2024
Great location near malioboro. Clean room and good service. Overall good
Response from Property: Dear Mr. Imam,Warmest Greetings from Patra Malioboro Hotel...On behalf of the Management and Staff we would like to thank you for choosing us to be the preference your accommodation during a visit to Yogyakarta City. We greatly appreciate your time to share of your experiences while staying at Patra Malioboro.We are very happy and proud to hear that you feel comfortable with our services. This complimentary will be the references for other customers to be more convinced to stay with us.We are pleased to share this comment to our members to encourage us in presenting the excellent service to our guests.We looking forward to welcoming you back with our hospitality on your business or leisure purpose in Yogyakarta City.Warm regards,RoniGeneral Manager
down to earth
Deluxe Room
Stayed in Jul 2023
Couples
9 review
4.7/5
Amazing
Posted on Aug 5, 2023
Great! We had a good stay of 5 nights, taking our time to explore Yogyarkata. The room is modern and clean. Stable wifi, cooling aircon. It was also quiet and staff were always cheerful and polite. Just a short safe stroll to Malioboro and the train station. We booked without breakfast. We only tried the hotel buffet breakfast on the last day - sadly, it was quite disappointing - our other breakfast hunts on the other days were much better and much more value for money. Still, i will recommend this hotel.
Response from Property: Dear Beloved Guest,On behalf of our management and staff, we thank you for the review you have provided. With all humility, we apologize regarding the taste of our breakfast menu, we will evaluate this together so that it doesn't happen again in the future. We look forward to your return visit while on vacation in Yogyakarta. Always healthy and happy. CheersWarm regard,RoniGeneral Manager
Encodedmadd
Deluxe Room
Stayed in May 2023
Friends
1 review
4.5/5
Great
Posted on Jun 21, 2023
The staffs in this hotel were very lovely and efficient. The only downside is the hairdryer, it’s provided only upon request and it’s not efficient in drying hair.. let’s just say it took almost 15mins to actually feel like it had warm air coming out.. and it’s at 1300w 😂 I would advice people with thick and long hair like myself to bring your own hairdryer. The shampoo and body wash were not topped up well upon check in, I had to request as there was a shortage in some. Besides these minor issues, bed was comfy and the room was clean :)
Response from Property: Dear Guest,Warmest greeting from Patra Malioboro Hotel..On behalf of the Management and staff, we would like to thank you for the review you gave us. With all humility, we apologize regarding the unavailability of a hair dryer in the room and it is still on request. as well as our new bathroom equipment that has not been replaced, we will re-evaluate this to the relevant department so that it does not happen again in the future. We look forward to visiting you and your family again, whether on business or on vacation in Yogyakarta. Always healthy and happy,Warm regards,RoniGeneral Manager
gsbantoro
Deluxe Suite
Stayed in Nov 2023
Family
4 review
3.7/5
Posted on Nov 28, 2023
Worth it
Response from Property: Dear Mr. Gsbantoro, Thank you for the review you have given. We hope you will be willing to come back to Patra Malioboro Hotel. Always healthy and happy. Warm regards, Roni General Manager
Ali
Deluxe Room
Stayed in Jan 2023
Couples
31 review
4.0/5
Very Good
Posted on Jan 15, 2023
Breakfast not as expected
Response from Property: Dear Mr. Ali,Thank you for the review you gave us. With all humility we apologize for the inconvenience that occurred regarding our breakfast which did not meet your expectations. We will try to improve by increasing taste and innovating, all of which we will serve wholeheartedly. We hope that you are pleased to come back to Patra Malioboro.Warm regards,RoniGeneral Manager
Jinya77
Deluxe Double Room
Stayed in Jan 2024
Couples
16 review
4.0/5
Very Good
Posted on Jan 2, 2024
The location is good as it is in front of Malioboro Street Biro. There are many different types of breakfast. However, there were some ants in the room and the air conditioner was not cleaned well.
Original TextTranslated by Google
Response from Property: Dear Jinya, I would like to thank you on behalf of the management and staff for the review you provided. We sincerely apologize for the inconvenience caused by the large number of ants and the lack of air conditioning and heating in the room. We will forward this information to the relevant personnel so that it can be properly repaired and kept clean. We hope to see you again next time. Stay healthy and happy always. Warm greetings, Ronnie General Manager
Muhammad Riswanto
Deluxe Double Room
Stayed in Dec 2023
Business travelers
21 review
5.0/5
Outstanding
Posted on Dec 7, 2023
The location is very strategic, very close to Malioboro Street,
Original TextTranslated by Google
Response from Property: Dear Mr Riswanto, Thank you for taking the time to share your experience of staying at Patra Malioboro. We look forward to your return visit to Patra Malioboro whether you are on holiday or on business in Yogyakarta. Always healthy and happy. Warm regards, Roni General Manager
Reaishenghuodemoumoumou
Deluxe Room
Stayed in Sep 2023
Friends
43 review
4.0/5
Very Good
Posted on Oct 5, 2023
It was pretty good at first glance, especially the appearance and the first glance after entering the lobby. The front desk was also nice. When I went back to the hotel the next day, I borrowed a charger from them without asking anything and just gave it to them. However, the facilities in the room are really old and the toiletries are really average, but this is not important. The most important thing is that there is no safe. I think almost all the people who live here are tourists. Because it is very close to the train station, many tourists stay here to catch the train to the airport or other cities. It's really inconvenient not to have a safe. After all, you can't take all your valuables with you when you go out to eat or go shopping. Breakfast was okay, not many choices, but still delicious.
Original TextTranslated by Google
Response from Property: Dear guest, on behalf of the management and staff, we would like to thank you for sharing your review. We sincerely apologize for the inconvenience caused by the lack of toiletries and safe in the room and this will be our review. At the same time, if guests want to store valuables, we will provide a safe at the front desk. We hope you will come back to Hotel Patra Mariopolo again. Be healthy and happy forever. Warm regards, General Manager Ronnie
Abu
Deluxe Room
Stayed in Apr 2024
Family
2 review
4.0/5
Very Good
Posted on Apr 12, 2024
************* quite satisfied with the location and service provided.
Original TextTranslated by Google
Response from Property: Dear Mr Abu, Thank you for taking the time to share your experience of staying at Patra Malioboro Hotel. On behalf of the management and staff, we are happy and proud that you received a satisfactory experience and service. This will always motivate us to provide our best service and products wholeheartedly. We look forward to visiting you and your family again at another time. Always healthy and successful. Warm regards, Roni General Manager
Guest User
Deluxe Room
Stayed in Jun 2023
Friends
8 review
4.0/5
Very Good
Posted on Sep 6, 2023
The location of the hotel is very good, next to Malioboro Street, 10 minutes walk to the train station. The alley at the entrance is relatively narrow, so be careful when going out. The hotel lobby is very modern, and there is a small garden at the door for guests to rest and chat. The room was upgraded for us, with a small balcony, but the maintenance of the facilities is average, the air conditioner has a musty smell, and there are always small bugs crawling on the desktop and basin in the room. The location is good. I recommend friends who catch the train to stay for one night.
Original TextTranslated by Google
Response from Property: Dear guest, on behalf of the management and staff, we would like to thank you for your review. We apologize for the inconvenience caused by the air conditioner not working properly and insects in the room, and we will inform the relevant departments for frequent maintenance and regular inspections to avoid such incidents. It’ll happen next time. We can feel it. How do you feel. We hope you will come back to Patramario Boro during your vacation in Yogyakarta. Always be healthy and successful. Warm regards, General Manager Ronnie
Guest User
Deluxe Room
Stayed in May 2023
Couples
3 review
4.2/5
Very Good
Posted on May 8, 2023
The location is very strategic, close to Malioboro, close to places to eat
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for the review you gave us. We look forward to your return visit whether you are on holiday or on business in Yogyakarta. Always healthy and happy. Warm regards, Roni General Manager
gunawan irawan
Deluxe Suite
Stayed in Jan 2023
Business travelers
16 review
5.0/5
Outstanding
Posted on Feb 2, 2023
The place is near Malioboro. Clean comfortable .. Friendly service.
Original TextTranslated by Google
Response from Property: Dear Mr Irawan, Thank you for taking the time to share your stay experience at Patra Malioboro Hotel. We are very happy to hear that you felt comfortable and received friendly service from our staff. We look forward to returning to visit you and your family at Patra Malioboro. Always healthy and successful. Warm regards, Roni General Manager
Guest User
Deluxe Room
Stayed in Oct 2022
Other
3 review
4.5/5
Great
Posted on Oct 10, 2022
Near the hotel, many sell food, close to Malioboro, friendly service ... only the location of the air conditioner in the room is not good, spray on the head
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for the review you have given, we apologize for the inconvenience that occurred regarding the AC which was in a bad position so it sprayed on the head, we will immediately follow up on this matter to carry out a thorough check by our team so that a similar incident does not happen again. Once again we apologize for this incident. We hope to meet again another time. Always healthy. Warm regards, RoniGeneral Manager
Philia Hefisa
Premier Room
Stayed in May 2022
Family
1 review
4.5/5
Great
Posted on May 11, 2022
The hotel and location are very good but unfortunately almost all of the staff are not friendly and a bit bitchy even though staying is not in high season, it's a shame
Original TextTranslated by Google
Response from Property: Dear Mrs. Philia Hefisa, Thank you for taking the time to give us a review. We apologize for the inconvenience that occurred during you and your family's stay. We will evaluate and train all staff to provide excellent service, one of which is greeting and smiling wholeheartedly. We hope that you and your family are pleased to come back to Patra Malioboro. Always be healthy. Warm Regards, Roni General Manager
Guest User
Deluxe Room
Stayed in Jun 2022
Family
3 review
5.0/5
Outstanding
Posted on Jun 29, 2022
A clean, comfortable, fragrant hotel and close to traveling to the Malioboro area
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for the review given to us. We are happy to hear that you feel comfortable while at the hotel. We have conveyed this review to all staff to always maintain and improve products and services to all guests at the hotel. We look forward to your return visit to Patra Malioboro. See you and stay healthy. Warm regards, Roni General Manager